My stay was for business purpose, as our company organised as a team building in your hotel, willing to pay a lot of money for your services and customer oriented attitude. But from the moment we entered the rooms it was an unpleasant surprise: it was established a double room with two beds, but instead we received a room with a twin bed; during the dinner we realized that we can't talk about customer oriented attitude or flexibility at all: most of the staff were annoyed when we asked for something and in some cases it took a lot until to receive the order. And the list could go on with the same examples of attitude from the bar and garden. Over all, i felt that those people didn't want us in their hotel and make sure to let us feel that!
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- Also Known As:
- Hilton Sibiu Hotel Sibiu