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“Great hotel and excelent customer service”
Review of Hotel Roberts

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Hotel Roberts
Ranked #17 of 31 Hotels in Sibiu
Cluj-Napoca, Romania
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great hotel and excelent customer service”
Reviewed September 16, 2012

I spent 8 days in this hotel and i enjoyed it. The room was large, clean, comfortable and bright and I had excelent internet connection. The most i liked the owners, who were so warm and eager to please that made me feel like home. The breakfast is a standard one and is served by some very nice ladies. I remember one day i had to go to work at 7 o'clock in the morning so i didn't catch the breakfast, and the lady who was preparing it was so upset that i went without eating anything that in the next day she prepared for me the breakfast at 6:45, just to be sure i don't go with my stomack empty. The distance from the hotel till the middle of the city center is about 15-20 minutes walking and the taxi don't cost more than 1 euro.

Room Tip: They have both 3* and 4* rooms, I had a 4* one and it was huge
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  • Stayed September 2012, traveled on business
    • Value
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Helpful?
1 Thank anca b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 reviews from our community

Traveler rating
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    21
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    4
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12
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Antibes, Provence-Alpes-Cote d'Azur, France
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 12, 2012

We have stayed in Hotel Roberts for 4 night in october 2011. The hotel is modern, the breakfast is very good, we ordered also additionaly from the basic items, they made us feel like in home! Mr Roberts is a great host, he was the one to welcome us .
We also have been spoiled by Doru, which is a very good student of Sean Roberts!
Thank you, guys, we had a great time in Sibiu!
We recommend Hotel Roberts to everyone visiting Sibiu, is 20 minutes walking distance to the main square, Piata Mare!

  • Stayed October 2011, traveled with family
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Helpful?
Thank VenussVenus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
Reviewed July 30, 2012

Saw the reviews and prayed there was a room. We had a few difficulties getting there due to random road closures but that is Romania rather than the hotel. Great place to stay, friendly and helpful staff. We have an apartment room. Which was lovely. Breakfast great and a lovely lady served us with such kindness.

  • Stayed July 2012
    • Value
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Helpful?
Thank Slapwap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bratislava, Slovakia
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 23, 2012

Nice room, nice price, nice view to Sibiu, standard breakfast.
Ok.

Room Tip: Top floor. Room is better .
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  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank kola12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 1, 2011

We choose Roberts because of the reviews and it exceeded our expectations. We stayed one night on our way to Cluj and we so happy that we stayed again on our return to Bucharest. The staff were great and we also enjoyed chatting with the owner Sean. It is an American style hotel with Romanian hospitality. Free Wifi or cable internet access. The first night we stayed in a room that had the cleanest bathroom of the 10 hotels we stayed at during our trip. On our return we had a different room and the bathroom was equally spotless.

You can walk to the Sibiu Old Town Centre but it is even closer to walk to the local market. Just ask for directions. After visiting the market that you can walk south to the the Old Town Centre.

  • Stayed September 2011, traveled as a couple
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Helpful?
2 Thank PaulSori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 22, 2011

Hotel Roberts was a nice modern place to stay at in the town of Sibiu. It reminded me of an American corporate style hotel. The rooms were clean and the town center was walkable, but not in the immediate vicinity. Staff was extremely helpful on where to go. We went to the outdoor sociological history museum, which was great. I very much recommend this - it's a great walking experience in a pretty forested area too. We were there and they had a small market outside as well, where we were able to buy food and crafts. Sibiu was probably our favorite Romanian city that we visited.

Room Tip: I think they are pretty uniform...all our friends rooms were pretty similar to ours
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  • Stayed August 2011, traveled with friends
    • Value
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Helpful?
1 Thank ewickham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fl
1 review
Reviewed September 18, 2011

Hotel Roberts offers an excellent experience blending the warmth of a "Bread and Breakfast" and the privacy of a quality hotel.The hotel is owned and operated by American Sean Roberts and his wife Ianina. Hotel Roberts is managed by Sean Roberts who specializes in exceptional customer service and quality control. The staff is excellent and welcoming. The rooms are spacious,clean and nicely furnished. A very nice breakfast is included even with these reasonable rates. Also, free wi-fi. The hotel is a 15 minute walk to the lovely Sibiu Old Town Center.
This was my second visit to this hotel. Both times I stayed for a week. Once with my husband, and this time by myself. Truly my "Home Away From Home" while in Sibiu!
Great value with the comfort of home yet a professionally run family hotel.

  • Stayed September 2011, traveled solo
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank MCMFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Roberts

Property: Hotel Roberts
Address: Strada Darwin Charles 16-18, Sibiu 550019, Romania
Location: Romania > Transylvania > Central Romania > Sibiu County > Sibiu
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #17 of 31 Hotels in Sibiu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Roberts 3*
Number of rooms: 29
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Also Known As:
Roberts Hotel Sibiu

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