I had to spend 2 nights in this well known Plovdiv hotel. First I was pleasantly surprised because I received a large room with a similarly large bathroom. Unfortunately the heating system was down in the room so I tried to spend as less time in the room as possible. It was even more necessary because the free wifi did not work at the writing desk of the room, probably because it was too far from the corridor.
The other unpleasant surprise was the quality of the breakfast. The first morning I hoped that I was too late but the same happened the next day.Fruits are very old, perhaps they were for decoration. Powdered tea or coffee only from a machine. I had to order and wait 10 minutes for a regular teabag.
The checkout was even more disappointing.There was only one person on duty and I had to stand in the queue 28 minutes before the receptionist could start my checkout. For some reasons the hotel cannot make one bill for all services but print a separate bill for accomodation, for minibar and for restaurant.
If possible I will choose another place the next time I travel to Plovdiv
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