Tentatively acceptable as a 3* - 4* modern hotel. It suffers, however, occasional flashbacks into its bad old days, as if unaffected by all recent investments and maintenance.
Stayed there second time and still got some surprises.
Rooms - spacious and comfortable.
Bathrooms - recently renovated at least in some rooms: baths changed to shower cabins with curtains (a welcome addition since last year).
Wi-Fi coverage - irregular: good enough in some rooms while catatonic in others.
Power sockets - the same problem as last year: far too few of them in rooms. As of now, guests should consider bringing their own extention cords and splitters if they expect any degree of comfort with multiple electronic devices. Hotel management should consider more investments in this area.
Breakfast - just as doleful and cheerless as last year. In many other countries it could well pass as normal, but in Bulgaria it's a disappointment.
The surprise element this year was windows.
Apparently, not many guests tend to look behind their rooms' curtains and notice the obsolete wooden frames installed somewhere in the golden era of Todor Zhivkov. Now the frames are essentially inoperable, in many cases they can't be opened or closed and provide no real insulation anyway.
This isn't always a problem - last year it went unnoticed with me.
In some cases, however, it gets bad: you want them opened and you can't, and - worse yet - sometimes you want them CLOSED (against noise, rain or wind) and you can't. The things are often beyond any repair and maintenance, so that the hotel can only switch you to an another room.
To be rated 4*, even in Bulgaria, and to sport these windows - is quite a shame.
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