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“Simply excellent place”
5 of 5 bubbles Review of Hotel Boris Palace

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Hotel Boris Palace
Ranked #31 of 40 Plovdiv B&B and Inns
Prangins, Switzerland
Level Contributor
127 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Simply excellent place”
5 of 5 bubbles Reviewed December 20, 2011

We were amazed by the hospitality, service, and the rooms in the middle of the old town of charming Plovdiv.

Room Tip: When booking be aware that the cheapest rooms are without windows, just artificial light
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  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tiklaima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
    27
    16
    4
    6
    19
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11
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Nicosia, Cyprus
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 bubbles Reviewed December 9, 2011

Me and my fiancee and also a friendly couple spent 4 days at this place(in no way palace).
When we first arrived, after an hour while we were searching to find the hotel,the first impression was quite good as we liked the sophisticated style of the hotel and the nice decoration.
The problems started the second day when we wanted to fire the fireplace and the owner told us that was not working for two months and when i told him that in the price and the agreement was the use of a fireplace he told me that only two rooms had fireplaces and these weren't functional.Hopefully i have printed the agreement and with the help of the reception girl(the blackcolour-hair one,the blondie was the owner's daughter-tha apple below the apple tree will fall-greek saying)we translated to him the contract from booking.com.After 45 minutes of disagreements he finally acepted that i was right(the client is always wrong we all know this) but no reason for breaking the agreement.
Meanwhile my friendly couple was sleeping at vip 202(room) and at 0500 am while theυ were sleeping their bed collapsed (you know like jenga-thats normal too) and not only the owner did'n apologise to them but he blamed them for jumping up and down at 0500 am (like all normal people at this time),what an irony....We had again tension but because we didn't want to blow up our holidays we decided to relax..
But the party continued...After this he blamed us that we were cleaning our shoes with the towels(one towel had a black sign) and we tried to explain him that the shower had a curtain and below the curtain waters were coming out so we put a towel below the curtain to stop the waters coming out he told us we should be more careful(i thought he would make us wash them).
Our friends room heater at heir bathroom was all time leaking and no reason to fix it,our heater in bathroom wasn't working(hopefully because we should pick waters all the time like our frinds at the next to us room-we were at vip 201).
To conclude(i have more to write but i don't want to bore you more) my friend will upload the photo of the collapsed bed,my worst experience in hotel from all the hotels(even without stars) i have visited so far and the worst altitude to tourists who want to have a good time at your country.I forgot to mention the parking under construction back at the hotel...
The worst for us is that we searched a lot to find a place and we emphasized to critics from other who have stayed there before us.I can't think how so many good critics for this place came out????
I am really sorry because i have taken my friends first time to Bulgaria at a no-worthing place.Next time i will be more careful..

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Leftos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Plovdiv hotels

London, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed November 23, 2011

We (hubby and me) stayed at this hotel for 3 nights in November(i.e. few days back). The hotel is on old city of Plodiv which is just walking distance from the high street..Location is very good as it is in a beautiful setting where there is just old Plovdiv and History.Taxis called through the hotel are not pricier than if you find them yourself..we called taxis twice, both the time it was not expensive and we had to wait just for about 3 minutes.(radio taxis are inexpensive in Plovdiv anyway).

We had booked a suite there and as my hubby had asked the hotel manager to decorate the room with flowers as a surprise for me, it was a very nice arrangement (with two nice bouquets) (will add pics.). Bathroom is with shower cabin not a bath but quite good.

The hotel is very clean, is not very big so has a cosy feel. There was lift just outside our room.The lift is for different levels as Hotel, Restaurant,Reception etc...Restaurant is also very clean.Breakfast was not a variety,just normal everyday food with juice. NOT a buffet, but was arranged on personal tables which was nice. We had dinner one night out the three nights that we stayed there for. Dinner was very nice and tasted fresh. Wine and dessert were good too.

NEGATIVE: There was one toilet roll in the bathroom although house-keeping was regular but only one toilet roll was left in the toilet at a time for some reason:/...just a little awkward..

I had sprained my ankle and would have preferred to have dinner inside the room but this couldnot be made possible....although dinner downstairs was enjoyable too and the lift being just outside the room was convenient because it opens right at the restaurant with very little walking involved but it was the first day of a badly sprained ankle...

OVERALL: A nice cosy and comfortable place and I would love to return to it in summer as then we can enjoy eating outside at the restaurant they have on terrace overlooking a big part of the city..


THINGS WE DID: Went to watch IMMORTALS movie in 3D at the CinemaCity, ate at Pizza Castelo (not just for Pizzas)- this one is near Arena (bar and restaurant) at high street., had cocktails as always at Arena (go upstairs in winter and outside in Summer)-they have amazing ice-cream cake.

Hope this is not going to be information overload:D)..

Room Tip: We saw the pictures and prices from the hotel's own site that has virtual tour too. We chose Sui...
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mrs_KAUR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BorisPalace, Manager at Hotel Boris Palace, responded to this review, December 1, 2011
It`s a pleasure for us to hear that our guests felt well staying in our hotel. Thank you for the complete review. We will make everything possible to make your next stay even better! Best regards from Plovdiv!
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Friday Harbor, Washington
Level Contributor
341 reviews
185 hotel reviews
common_n_hotel_reviews_1bd8 270 helpful votes
4 of 5 bubbles Reviewed October 22, 2011

This hotel has very large rooms- ours had a good view with a small balcony. Avoid the "basement" rooms unless a window is not important. All of the rooms are good sized and very nicely furnished including the cheaper basement room. The breakfast is serves in a nice restaurant that also serves dinner. We had room service - a light meal of different, cheeses, fruits and breads and a nice wine - this meal was not on the regular menu. They were very creative and helped us create a special night in our room. The service was excellent. One of the clerks helped us with written questions (in Bulgarian Cyrillic) to help us navigate the train station the day of our departure. The hotel is within easy walking distance of all the sites in Plovdiv's Old town and much of the new town.

Room Tip: Get one of the larger rooms - not that expensive.
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel_Pin_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BorisPalace, Manager at Hotel Boris Palace, responded to this review, November 24, 2011
Thank you a lot for the nice review. Hope to welcome you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Emneth
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 21, 2010

Boris the owner and all the staff were just fantastic. We arrived as guests, left as friends and were genuinely sorry to part company. There are 9 rooms, and I would really recommend ours, room 203, as it had a small balcony and double-aspect windows overlooking the charming old town.

All the rooms are very well-appointed with simply stunning "art house" themes.

For an extra €5.00 (yes really) we could have had a VIP suite! The hotel has a small footprint, but is spread over nine floors, with a piano bar and swimming pool being currently developed downstairs.

I have stayed in some wonderful places around the world, but the charming Hotel Boris is definitely in my top five - just go there - its 6/5 for luxury, style and staff!

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarkandFlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Boris Palace

Property: Hotel Boris Palace
Address: Suborna str 49, Plovdiv 4000, Bulgaria
Location: Bulgaria > Plovdiv Province > Plovdiv
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #31 of 40 B&Bs / Inns in Plovdiv
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Boris Palace 3*
Number of rooms: 10
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