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Mihailo S
Belgrade, Serbia

Excellent hotel in this part of Bosnia

Review of Hotel Mepas
5.0 of 5 bubblesReviewed Jul 25, 2017
Amazing hotel experience in this part of Bosnia.
Great location at the mall where you can buy almost everything.
Excellent spa inside with a pool and sauna.

top recommendation for all travellers out there.
Date of stay: July 2017
Trip type: Traveled on business
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tomislav G, Manager at Hotel Mepas, responded to this review
Responded Jul 26, 2017
Dear Mihailo,

Thank you for taking the time to share your positive experience, we are truly heartened to receive all your feedback from your recent stay with us. We are glad you enjoyed your stay at our hotel. Your recommendation of the hotel is much appreciated and we hope to have you with us again on your next trip to Mostar. Our beautiful city waits for you!

Best regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (329)
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Reviewed July 16, 2017

if you are not bothered by the fact that the hotel is part of a mall and business centre than this is the right hotel for you.
Given that is one of the highest buildings around it offer some magnificent views.
I usually recommend small hotels when traveling for tourism, but given that I traveled for business this hotel was a perfect fit.
Definitely on to recommend.

Room tip: top floors above the pool offer magnificent views
Date of stay: September 2016
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
1  Thank Lebedce
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tomislav G, Manager at Hotel Mepas, responded to this reviewResponded July 18, 2017

Dear Lebedce,

Thank you for your generous review of Hotel Mepas, we are truly heartened to receive all your positive feedback from your recent stay with us. We are glad you enjoyed in wonderful view of our city. Your recommendation of the hotel is much appreciated and we hope to have you with us again on your next trip to Mostar.

Best regards

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Reviewed June 26, 2017 via mobile

Me and my family stayed 2 nights here。Service was good ,personel was friendly。Just in the shopping mall so convenient for everything。20 minutes walking distance to Old City。Breakfast is good。Same kind of hotel would be much more expensive in other cities of Europe。Thanks。❤️

Date of stay: June 2017
Trip type: Traveled with family
1  Thank 544ugurk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tomislav G, Manager at Hotel Mepas, responded to this reviewResponded June 27, 2017

Dear Ugur K,

Thank you so much for letting us know that you enjoyed your recent stay with us at Hotel Mepas. We truly appreciate your kind words and positive feedback on our facilities and friendly staff. We hope to see you soon again in our sunny town.

Kind regards!

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Reviewed June 1, 2017 via mobile

The room are decorated nicely, simple and clean, so definitely no complaints. The hotel is connected to a shopping mall, which is has many shops and supermarket, if you have time, definitely worth checking out. Only down side of the hotel is the breakfast as variety was limited.

Date of stay: May 2017
Trip type: Traveled with friends
Thank MrLawrwnce
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tomislav G, Manager at Hotel Mepas, responded to this reviewResponded June 1, 2017

Dear lkwsiy,
Thank you for your review. We are glad to hear that you enjoyed your stay at our hotel. As far as the breakfast is concerned, we have taken your feedback in consideration in will introduce new items in due time on our breakfast buffet. We hope you will visit us again soon so you can try out the new menu items.
Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2017

Hotel is situated on 8th and 9th floor of Mepas shopping mall and reception is on a ground floor. However, you can reach hotel from shopping mall only by elevator - if you have a key card to one of hotel rooms, or to go out and enter via reception. Two elevators in mall are dedicated mainly for hotel guests. Hotel also povides free parking in underground garage, and elevators can be approached also from the garage. Location of hotel is pretty central however you still will have to walk some 25 minutes to reach old part of the town and the Old bridge. With all the shops, reastaurants, cafes in the mall there is also multiplex cinema running new films, some of them in 3D (Alien Covenant was the latest film I saw at the time of visit). nearby you can find head office of UniCredit bank, building with various Federation of BiH ministries, Due to large watersupply and sewage works in town it is not so easy to reach the hotel unless you are familiar with detours, but hopefuly works will be completed in the vicinity later this summer. Check in was efficient and youn staff at reception very helful and kind. There is also a nice cafe at the ground floor. Rooms are spatious and comfortable, and AC was on even the weather was not so warm as it gets during the peak of the summer. Bathroom was in particular large, with both shower and bathtub and lot of space to walk between the two. I believe room windows cannot be opened. Room has a safe and wifi is free (covers not only the hotel but shopping mall as well, however I had issues with its speed at certain times. Bed was comfortable and nice to sleep in. Breakfast is offered on 8th floor as a buffet, with nice choice of cold cuts, eggs, cheese, cereals, fruits, cakes. my main remark would be there are too many tables in breakfast room, which makes them too close one to another. As rooms are situated on outer side of the building, all of them have a view on surrounding hills and city around hotel, maybe easten side view (towards Neretva river which however you cannot see from the hotel) would be nicer for my taste ten the others but there is no big difference. Hotel also has a spa a wellness with swiming pool, I have not visited it but I saw it in period of construction and believe they are very nice. Slippers and bathrobe are in the closet within the room. Towels, even made in Turkey, are soft and of a good (but not top) quality. Cleanliness is on a very high level. Given the price I pad for the room (I used double room as a single) this hotel is for Western standards a bargain, but of course it is not a budget hotel. They accept credit cards, for sure Visa and Mastercard.

Room tip: I believe all rooms provide more or less the same quality of view and quietness.
Date of stay: May 2017
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Filotije
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tomislav G, Manager at Hotel Mepas, responded to this reviewResponded May 31, 2017

Dear Filotije,

It is truly an honour to be your first choice of hotels in Mostar and we thank you for your delightful review.

We appreciate all your feedback on our facilities, food and especially service. It is our mission to provide our guests with the best possible hospitality. Your feedback is important to us and reminds us of what is important to our guests in terms of hospitality. We hope to see you soon again this summer when weather will be much warmer. Our beautiful city waits for you!

Kind regards

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Reviewed May 29, 2017

Checking in was very quick and staff very good!

Room was large, quiet and ok. Used the laundry service, and got it back before 08:00 the day after. Expensive but good service!

The main reason I only give this hotel a 3 rating, is the breakfast. Poor is to put it nicely. This is of course my opinion, and I'm sure that other people would be satisfied with what was offered. I expect more of a hotel in this class!

Date of stay: May 2017
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
Thank MikeEOD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tomislav G, Manager at Hotel Mepas, responded to this reviewResponded May 31, 2017

Dear MikeEOD

Thank you for taking the time to review our property.

We are glad to hear that in general you enjoyed your stay at our hotel and we truly hope that these few shortcomings will not affect your decision to stay with us again. Feedback from our guests is indeed very important to us and helps us to realise both our strengths and where we can focus to enhance our guest experiences.

Kind regards

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