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“Well located OK hotel”
Review of Hotel Ero

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Hotel Ero
Ranked #13 of 15 Hotels in Mostar
Montreal, Canada
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Well located OK hotel”
Reviewed September 22, 2012

We stayed one night in September in this hotel. Our room on the fifth floor was not big but clean and comfortable enough with a small but newly renovated bathroom. Both WiFi and AC functioned well; in case of AC it was very important as the day was hot. The hotel is located within walking distance (20 minutes) from the old town and Stari Most.
Breakfast, WiFi, parking and all taxes are included in the price. However, for a hotel of this price (87Euro) we were disappointed by breakfast. Only Nescafé was served (later we noticed that one could probably buy ‘real coffee’ at a bar), there was no toaster so you have to ask for toasts and the choice of food was not great.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jolanta_W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
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English first
Dumfries, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 14, 2012

Not the happiest experience I have ever had staying at this hotel. Was greeted by polite and cheerful hotel reception staff. After that it all went down hill. As a motorcyclist, I enquired about secure parking. Not a problem an underground car park was available. Took my gear off my bike to transfer to room. Returned to collect the rest and my camera had been stolen. left a bitter taste for me. On top of that could not sleep for traffic noise outside at night. Rooms had tobacco odour which was unpleasant. Still a beautiful city but will look elsewhere the next time.

Stayed September 2012, traveled with friends
Helpful?
3 Thank alistair f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Westerville, Ohio
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 21, 2012

Our first room had a defective bed. Our second room had inoperative air conditioning. The third room they gave us was OK. Each time we complained, they did not take our word for it, but had to verify the problem themselves. The clerk tried to convince us that the aircon was not defective in the second room, but she could not get it to blow out cold air. Not impressed with this hotel... kind of third worldish vibe.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HansJuergen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Level Contributor
55 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed May 1, 2012

Old style hotel, old style keys, old style reception. Going to this hotel is like a jump in the past ! It is rather clean but don't look too much in the corner.
Also, breakfast is limited and smoking is allowed evrywhere.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dams73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarajevo, Bosnia and Herzegovina
Level Contributor
169 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 361 helpful votes
Reviewed April 9, 2012

Hotel Ero in Mostar is at the moment "the best" business hotel in Mostar. After being renovated over 10 years ago, nothing has changed. I spend three days at Ero last week. It was freezing cold. Apparently the heating was on, but it was far from being warm and pleasant. They still have old fashioned keys, and if you end up sharing a room, you must make sure to come back at the decent time while your roommate is still awake or risk sleeping at the reception. Food has been traditionally decent at Ero and that has not changed.
Its location is great, it is centrally located and within walking distance from all important sites in Mostar.
The garage seems to be smaller than it should, so I ended up looking for parking around the hotel.
I hope that Ero will be improved since it definitely has potential.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LejlaH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whitefish
Level Contributor
175 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed October 21, 2011

Superficially, this is a business class hotel towards the middle of Mostar. Maybe a ten minute stroll to the old town. The common areas are tasteful and reception staff most pleasant and helpful. For a non-smoker - be prepared for a major assault on your nose. Grrr. Rooms are nice, apart from the smoke odor, and have a small balcony. A decent breakfast with good eggs is provided. Coffee, reconstituted from powder, is your caffeine offering.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sagecrest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed July 19, 2008

Our group tour spent one night there while travelling through. The staff really went the extra mile. Met our bus and unloaded all our bags.

There weren't enough double rooms, so several people who were normally sharing a room, got their own room.

The best part of the room was the AWESOME air-conditioner. It got the room so cool, we didn't want to leave the next a.m.

One computer set up in the lobby with free internet. Ok breakfast.

Within walking distance to the bridge and several stores nearby.

  • Liked — powerful airconditioner
  • Disliked — the morning coffee - it was just a powder dispenser then you add hot water -- UNDRINKABLE
  • Stayed July 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank DowntownMinneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ero

Property: Hotel Ero
Address: Dr. Ante Starcevica, Mostar 88000, Bosnia and Herzegovina
Location: Bosnia and Herzegovina > Herzegovina-Neretva Canton > Mostar
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 15 Hotels in Mostar
Hotel Class:3 star — Hotel Ero 3*
Number of rooms: 140
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Also Known As:
Ero Hotel Mostar

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