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“Fantastic reception staff”

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Best Western Sevastopol Hotel
Ranked #2 of 15 Hotels in Sevastopol
Certificate of Excellence
Harrogate, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fantastic reception staff”
Reviewed September 3, 2013

Stayed at this hotel for 3 nights, room was fine and clean with a well stocked mini bar and a good view over the harbour. Bathroom was new but basic and clean. The best thing about this hotel was the staff, especially those on reception, their English was fantastic and they were so helpful when we wanted to visit Balaclava by bus, we made it and changed buses without a hitch thanks to the excellent advice. The balcony in the restaurant has excellent views over the harbour, we sat here to eat our breakfast and evening meals, absolutely lovely. Would definitely recommend this hotel.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harrogategirl2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena F, Manager at Best Western Sevastopol Hotel, responded to this review, October 7, 2013
Dear Guest!
Thank you for your feedback.
Our entire team strives every day to provide a superior customer service and try to do our best to make stay of our guests really comfortable and memorable..
Thank you for choosing the BEST WESTERN Sevastopol Hotel and for your recommendations.
We are looking forward to welcome you again on future occasions!
Sincerely Yours,
Elena.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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369 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Any
English first
1 review
Reviewed August 18, 2013 via mobile

This is a nice hotel with very friendly and helpful staff that speak excellent English. As a female traveler on her own I felt quite comfortable, and I appreciated the outdoor terrace on the third floor where smoking is allowed. Laundry service was fast and excellent - everything here was very satisfactory and I was happy there was a lift since on a two week trip my luggage was not light!

Stayed August 2013, traveled on business
Helpful?
Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena F, Manager at Best Western Sevastopol Hotel, responded to this review, August 23, 2013
Dear Susan,

Thank you for choosing BEST WESTERN Sevastopol Hotel.
We are very happy to get your feedback. We deeply appreciate your valuable comments. Your opinion helps us to measure the level of our services.
We are delighted to know that you enjoyed our service, found the hotel's location, laundry service and room facilities convenient regarding your needs. Special thanks for warm words about our staff. We are happy to hear that you appreciate our efforts.
It will be our pleasure to welcome you again on future occasions!

Sincerely Yours,
Elena.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
144 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed August 14, 2013 via mobile

We stayed with a family of 3. Staff was as already many times extremely helpful. Location is Perfect. beds are comfortable and bathrooms are renovated. Only issue is maybe the high cost for airport transport of this hotel. Better take a normal taxi that is almost half price.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lekker001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena F, Manager at Best Western Sevastopol Hotel, responded to this review, August 23, 2013
Dear Guest!
We value your opinion very much and always do our best to provide our guests with high-quality service for reasonable price.
It’s always very pleasant to hear that our efforts are highly appreciated by the guests.
Indeed our central location is the best in the city, only few steps away from city’s landmarks, major sights, shopping area, cultural and entertainment districts.
We are very glad that you enjoyed your stay with us.
I hope to see you in BEST WESTERN Sevastopol Hotel again soon.
Sincerely Yours,
Elena.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bergen, Hordaland, Norway
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 2, 2013

Have been staying there two times this year and can recomand the hotel to others that want to visit the town.You will not find a more centrally located hotel,few minuts walk from most sigths in town.
The staff always smiling and helpful,most of them speak english.Lovely resturant,where you can sit out and eat their great breakfast and look at the wonderfull view of the harbour.Resturant also recomanded for dinner on evening great food.The rooms are clean and cozy,nice bathrooms.Wifi al over.So if you want to go sevastopol,i can recomand the hotel.....I will come back for sure :)

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kenneth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena F, Manager at Best Western Sevastopol Hotel, responded to this review, August 23, 2013
Dear Kenneth,
Thank you for your feedback and time spent on writing it.
Our entire team strives every day to provide a superior customer service and try to do our best to make stay of our guests really comfortable and memorable..
Thank you for choosing the BEST WESTERN Sevastopol Hotel and for your recommendations.
We are looking forward to welcome you again on future occasions!
Sincerely Yours,
Elena.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 11, 2013

Good location near the water. Very modern clean rooms. Staff helpful and breakfast very good. Easy access to waterfront and restaurants. Internet free in room. Room well decorated and quiet. Nice lobby and bar area.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena F, Manager at Best Western Sevastopol Hotel, responded to this review, July 29, 2013
Dear David,
Thank you for taking the time to write such a warm and kind review, your opinion is very important to us! We are glad to hear you enjoyed our perfect central location, comfortable rooms, delicious breakfast and our friendly and professional staff.
Thank you for choosing the BEST WESTERN Sevastopol Hotel and we hope to welcome you here again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woking, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 6, 2013 via mobile

You never know what to expect from a Best Western Hotel. This one is better than average. That said it could do with a bit of a makeover. The staff never stop smiling and nothing is too much trouble. It's in an ideal location for a stroll along the Boulevard and at the moment the restaurants are reasonably priced. Breakfast in the hotel is a fairly basic "help yourself" affair but plates are cleared as soon as you look in the other direction with the crack of a whip!!! The rooms are comfortable although there is only the dreaded soap dispenser so take your own gel.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena F, Manager at Best Western Sevastopol Hotel, responded to this review, July 29, 2013
Dear Nick,
On behalf of the BEST WESTERN Sevastopol Hotel Team, I would like to thank you for your kind review!
We are glad that you enjoyed your stay with us, and our staff and level of service met your expectation.
Thank you for choosing the BEST WESTERN Sevastopol Hotel and we hope to welcome you here again soon!
Sincerely Yours,
Elena.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Level Contributor
92 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed June 4, 2013

Our two nights at this hotel were very enjoyable. Our junior suite had great sea view and plenty of space, a safe inside the closet and a large bathroom with bidet. The WiFi worked very well.
The ample breakfast room opens to a terrace that overlooks the waterfront, and that in itself is a plus. The food and beverages--healthy, fresh and with variety for all tastes. Personally, I would eat again the Ukrainian cheese pancakes with sour cherry jam and a fresh veggie salad and fruit on the side. Breads and hot beverages were offered at the main buffet table.. On our first night we had dinner at the same dining room, and while I do not remember well what we ate ( most likely vareniki) , the view was the only thing that mattered. There is a beauty salon on the main floor and while I did not need the services it may be useful for others.
The Best Western's location is perfect for walking down to the sea promenade and watching people pass by while listening to the catchy sounds of impromptu musicians. On our first night we saw a groom and a bride with their casual entourage, high heel beauties parading arm in arm with their boyfriends , children dancing to the sound of WWII songs, a talent show, older ladies dancing to the melodies played by a redhead accordionist, Black Fleet sailors and old and new vacationers just like us.
With a very reasonable rate this hotel is a very good value, thumbs up !

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Farmaestra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena F, Manager at Best Western Sevastopol Hotel, responded to this review, June 17, 2013
Dear Guest,
Thank you for taking the time to leave such a warm and kind review! We are happy to hear you enjoyed your stay very much.
During more than 60 years we do everything to be a real home for our Guests! And these small gestures make a special atmosphere as you did admit.
We're really happy that you enjoyed our tasty breakfasts in the restaurant with its unforgettable panorama of Sevastopol bay!
Thank you for choosing the BEST WESTERN Sevastopol Hotel and we hope to welcome you here again!
Sincerely Yours,
Elena.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Best Western Sevastopol Hotel

Property: Best Western Sevastopol Hotel
Address: 8 Nakhimov Avenue, Sevastopol 299011
Location: Crimea > Sevastopol Municipality > Sevastopol
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 15 Hotels in Sevastopol
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Sevastopol Hotel 3*
Number of rooms: 107
Official Description (provided by the hotel):
Best Western Sevastopol Hotel is proud of being one of the finest Sevastopol City Hotels. The Hotel is centrally located with elegant neoclassical architecture on the breathtaking waterfront, just steps away from the city's landmarks, major sights, shopping, cultural and entertainment districts. The Hotel was built in 1952 and truly considered to be a gem in a great city. Hotel's Western face is overlooking the Black Sea allowing our guests enjoy a picturesque panorama of the famous Sevastopol Bay. Known for its history, Sevastopol bay still provides an amazing view of old forts, luxury cruise ships, modern yachts. Beautiful shady park near the hotel is an ideal place to take a nice walk. Best Western Sevastopol Hotel has long-standing hospitality traditions. ... more   less 

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