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“Unprofessional service, long waiting time”
Review of Tvoya Veranda

Tvoya Veranda
Ranked #3 of 22 Restaurants in Kerch
Certificate of Excellence
Cuisines: French
Dining options: Late Night, Delivery, Reservations
Restaurant details
Dining options: Late Night, Delivery, Reservations
Level 3 Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Unprofessional service, long waiting time”
Reviewed August 3, 2013 via mobile

We are very dissatisfied with this place. although the decor and atmosphere is first class our experience was a bad one. We have waited over 40 minutes for breakfast although coffee arrived fast. we have asked the waiter 2 times about the food he said it was being prepared and then went back to chatting with other waitresses he didn't even go the kitchen to check up on our order.the place was empty so no excuse. the third time we asked for the bill and said we were leaving because it took too long and instead of the bill he brought our food. The food we were served did not contain all the ingredients stated on the menu. We were not told in advance our order might take over 40 minutes nor we have heard a word of apology for the waiting. It takes more than a pretty face to perform the job of a waiter, sadly the owners of this place haven't understand that yet. I wouldn't recommend this place it has spoiled my morning.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Anna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

Visitor rating
    55
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Russian first
  • Any
English first

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