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“Loved Lviv” 5 of 5 bubbles
Review of Swiss Hotel

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Swiss Hotel
Ranked #1 of 60 Hotels in Lviv
Certificate of Excellence
Zurich, Switzerland
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Loved Lviv”
5 of 5 bubbles Reviewed August 17, 2013

This is my first review in Trip Advisor and I am glad to start sharing my experience at the Swiss Hotel in Lviv.
My wife and I have never been to Lviv before: after few hours walking in the center, we fell in love with the city. Differently from other Ukrainian cities we have visited, Lviv seems to be very tourist friendly and service oriented. We stayed 4 nights at the Swiss hotel in a Standard double room. Everything met our expectations: the hotel is very cozy, comfortable room, the staff is professional, friendly and helpful (they speak English). The location is perfect, just 5 minutes walk to "Rynok" square. Excellent value for money.
We would definitely stay again in this hotel next time we come back to Lviv.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vadalmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissH0tel, Manager at Swiss Hotel, responded to this review, August 23, 2013
Dear Vadalmar ,

Warm greetings from Swiss Hotel!

We highly appreciate the time you took to review the Swiss Hotel. We found your comments insightful.

Your words inspire our staff to move on.

We really hope you will visit us next time during your stay in Lviv.

With warmest regards,
Swiss Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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480 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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  • English first
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English first
Moscow, Russia
1 review
5 of 5 bubbles Reviewed August 16, 2013

I was really imoressed by Swiss hotel in Lviv! Warm, home atmosphere, one of the best staff I've met, good breakfasts, and really great restaurant (for reasonable prices)! I stayed here for 2 days, which were cool. Surely, when I come to Lviv next time - I will chose this hotel again.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AntonLobashkov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissH0tel, Manager at Swiss Hotel, responded to this review, August 23, 2013
Dear AntonLobashkov ,

Warm greetings from Swiss Hotel!

We highly appreciate the time you took to review the Swiss Hotel. We found your comments insightful.

Your words inspire our staff to move on.

We really hope you will visit us next time during your stay in Lviv.

With warmest regards,
Swiss Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed August 16, 2013

Granted we have not sampled all of the hotels in Lviv but it would probably be a safe bet to say that Swiss Hotel is among the best.

The hotel is housed in a restored and wonderfully decorated historic building in the heart of the city, within a five-minute walk of the historic old town. The friendly, English-speaking staff can arrange a tour for you if you so desire, but you may choose to just pick up the free copy of the city map in your room and stroll around the compact city center at your own pace.

Our room was spacious, clean and comfortable with a fully equipped mini bar and satellite TV. Not sure how street-facing rooms would be, but we slept soundly every night in our courtyard-facing room on our very comfortable bed.

The hotel provides a great dining experience at its ground floor restaurant, with an excellent mix of European and Ukrainian dishes. The same restaurant is also the venue for the wonderful breakfast buffet that is sure to fatten you up with its wide and delicious selection of meats, crepes and pastries. For dinner the terrace restaurant with views of Lviv rooftops is also highly recommended.

The staff have to be especially commended for their great attitude - they really do a top-notch job. They were always very knowledgeable whenever we asked them a question, and always swiftly helped us out whenever we asked for a favor. By the way, they can usually get you a better deal on tours than what you can arrange on your own, so make sure to always check with them when you need one. On our departing night we were almost emotional when they brought us breakfast-packs on the go, knowing we had a late night flight. I do not remember having encountered such thoughtful management on any other hotel stay.

We would highly recommend Swiss Hotel for all the reasons mentioned above, and probably more.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mongoose1903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissH0tel, Manager at Swiss Hotel, responded to this review, August 21, 2013
Dear ,Mongoose1903!

Warm greetings from Swiss Hotel!

We highly appreciate the time you took to review the Swiss Hotel. We found your comments insightful.

Your words inspire our staff to move on.

We really hope you will visit us next time during your stay in Lviv.

With warmest regards,

Swiss Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Benbecula Island, United Kingdom
Level Contributor
162 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
5 of 5 bubbles Reviewed August 11, 2013 via mobile

My husband and I spent 3 nights at this lovely hotel. It was our first time at Lviv and we were very pleasantly impressed with the city and also this hotel. The location is superb near everything you need to see and do. The rooms are clean and extremely comfortable. The air con was welcoming especially adter a hot day sightseeing. The restaurant terrace was an added bonus serving excellent food and wine. I would recommend booking a table if you want to eat on the terrace as it gets busy especially in the summer.
Breakfast was delightful and very filling. We ordered an omelette on two of the days and it was delicious. Nothing is too much trouble. We also had laundry done and it was returned in a matter of hours and my husbands comment was he never had shirts so beautifully laundered.
I would recommend that you use their pick up service from the airport or rail station unless you have plenty of time and want an adventure.
We did have however a problem with the pick up service from the railway station as the company the hotel use had a break down. The hotel dispatched a member of staff in a taxi to come and collect us and did not charge us for this service due to the inconvenience that it may have caused. Very impressed.
I am a frequent user of trip advisor and had booked this hotel from the reviews and I was not disappointed. Thank you fellow advisors and thank you to the hotel for making our stay in Lviv one to remember. I am sure we will be back. Also ALL staff are amazing.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CHrisCooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissH0tel, Manager at Swiss Hotel, responded to this review, August 13, 2013
Dear CHrisCooper,

Warm greetings from Swiss Hotel!

We highly appreciate the time you took to review the Swiss Hotel. We found your comments insightful.

Your words inspire our staff to move on.

We really hope you will visit us next time during your stay in Lviv.

With warmest regards,
Swiss Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Treviso, Italy
Level Contributor
503 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 980 helpful votes
5 of 5 bubbles Reviewed August 5, 2013

Excellent location, wonderful staff ( reception especially), good breakfast, quite wide room, "human" bathroom, free wifi, free local mineral water. And prices very reasonable. Next time in L'viv, definitely I'll be back here.

  • Stayed August 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank maurizio43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissH0tel, Manager at Swiss Hotel, responded to this review, August 6, 2013
Dear , maurizio43

Warm greetings from Swiss Hotel!

We highly appreciate the time you took to review the Swiss Hotel. We found your comments insightful.

Your words inspire our staff to move on.

We really hope you will visit us next time during your stay in Lviv.

With warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laren, Netherlands
1 review
5 of 5 bubbles Reviewed August 2, 2013

I spent a long weekend in Swiss Hotel in Lviv and i have to say that it exceeded my expectations. The hotel itself was quite pretty and the decor was good but what really stood out was the service. Everyone from the doorman, through the receptionist to the room service was extmely nice and helpful. I really did not expect auch high quality of swrvice after all the stories i have heard about ukraine.

Overall a very pleasant stay with some nice memories.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MarekvanGenderen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissH0tel, Manager at Swiss Hotel, responded to this review, August 2, 2013
Dera MarekvanGenderen

Warm greetings from Swiss Hotel!

We highly appreciate the time you took to review the Swiss Hotel. We found your comments insightful.

Your words inspire our staff to move on.

We really hope you will visit us next time during your stay in Lviv.

With warmest regards,

Swiss Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiev, Ukraine
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 1, 2013

We have located in the luxe number of this hotel, which consists of 2 rooms. The location of the hotel is so convinient to reach all hystorycal places, the street is silent and you can rest well.
I was wondered of very delicious dishes in the restourant. I liked very much to visit restourant on the roof, it is wonderful sight from there.

  • Stayed July 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MiraCoffee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissH0tel, Manager at Swiss Hotel, responded to this review, August 2, 2013
Dear MiraCoffee

Warm greetings from Swiss Hotel!

We highly appreciate the time you took to review the Swiss Hotel. We found your comments insightful.

Your words inspire our staff to move on.

We really hope you will visit us next time during your stay in Lviv.

With warmest regards,

Swiss Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swiss Hotel

Property: Swiss Hotel
Address: Romana knyazya vul. 20, Lviv 79005, Ukraine
Location: Ukraine > Lviv Oblast > Lviv
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 60 Hotels in Lviv
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swiss Hotel 4*
Number of rooms: 35
Official Description (provided by the hotel):
The Swiss Hotel welcomes its guests right in the down town. Close to all major local attractions, and popular amenities it provides a comfortable stay both for business guests, who require convenient transport connection and do not like to spend precious time on the way from suburban areas, as well as leisure tourists who came to enjoy the ancient part of Lviv, walk along its mysterious narrow streets, visit museums, churches, theatres and cafes...The 4-star hotel attracts attention by its exclusive interiors and polite staff, loyalty programs, special services, etc...The victory in the competition “Face of the City” and traveller’s choice 2013 in nomination of Best Service, proves again the European level of service and make it one of the best Lviv hotels nowadays. ... more   less 
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