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“Loved that place”
5 of 5 bubbles Review of Astoria Hotel

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Astoria Hotel
Ranked #2 of 61 Hotels in Lviv
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Loved that place”
5 of 5 bubbles Reviewed March 19, 2014

The best part about this hotel is it's location - right downtown!!! The second best part is the restaurant. Staff was very friendly and the food was excellent. I would highly recommend their restaurant. The rooms were not very big - but I wouldn't expect a hotel in the historical part of town to have big rooms. Rooms were very clean. I would definitely recommend this hotel to any of my friends.

Room Tip: I loved the top floor.
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Nebesvic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASTORIA923, Директор по продажам at Astoria Hotel, responded to this review, April 3, 2014
Dear Guest, Thank you for sharing your review of our hotel on TripAdvisor. We are all happy that you enjoyed our food and found our location good. Hopefully we will have the pleasure of welcoming you back on a future visit.

Best regards,
Management of Astoria Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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227 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
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English first
Moscow
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed January 27, 2014

This is a very cozy hotel in the very attractive back streets of Lviv just 200 metres from the Opera & Ballet theatre and a great find for business or pleasure. All furnishing and equipment very new including bizarrely automated in room toilets which was an unusual novelty. Room was rather small but nevertheless comfortable. Ordered room service from the restaurant and it was suprisingly good for such a small hotel. Overall an excellent small hotel with attentive staff who all tried very hard to please.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Chaika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASTORIA923, Директор по продажам at Astoria Hotel, responded to this review, January 28, 2014
Dear Guest,


thank your for taking the time to review your recent stay with us. We are happy to hear that you liked our location, service and delicious food. Your nice comments have been shared among the team.

We trust that we can look forward to welcoming you back to the Astoria hotel in the future.

Best regards,
Management of Astoria Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 27, 2014

Very nice hotel in the center of the city. The hotel staff is very friendly and helpful and organize everything for you. The breakfast buffet is as well very nice and good. We asked them in the morning to have a taxi to the airport at 2pm and it worked perfectly.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Marco D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASTORIA923, Директор по продажам at Astoria Hotel, responded to this review, January 28, 2014
Dear Marco,
thank you so much for staying with us! We highly appreciate your feedback and it has been passed to all employees and it is a great source of motivation for all of us. Looking forward to welcome you back soon!
Best regards,
Management of Astoria Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed January 27, 2014

Very good hotel in the historical part of Lviv. Nice and clean rooms, but not very roomy , friendly and helpful staff.
Some problems possible with car parking (limited space on public parking nearby) - however I was lucky :-)
Overall very positive impression - excelent for business and for tourism.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sergii D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASTORIA923, Директор по продажам at Astoria Hotel, responded to this review, January 28, 2014
Dear Sergiі, thank you for taking your time and reviewing our hotel on TripAdvisor. Our colleagues are all happy to hear your feedback - Front Office team, Housekeeping and Food & Beverage teams.
We look forward to making your next stay with us as comfortable as possbile.



Best regards,
Management of Astoria Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
2 reviews
3 of 5 bubbles Reviewed January 21, 2014

We arrived by car, which provided the first hurdle as the main road was currently closed and the signage to the Hotel was non-existent. The Hotel did not inform us of the road closure beforehand although they knew we were arriving by car. We were greeted personally by the Hotel Manager as we were the first guests to have booked the Hotel after it was refurbished. This was a nice gesture, but only papered over the cracks in the overall experience.
Positives:
central location
completely refurbished 2013
helpful, service oriented personnel (especially concierge)
great service with football tickets and chauffeur service who could even speak German

Negatives:
no alcohol at Lobby Bar on Friday night (without any clear reason)
very poor Breakfast quality, Espresso at extra cost at breakfast
parking is a nightmare
standard rooms are very small

To sum up the experience, I would probably give the Hotel another chance as it seemed they just opened maybe a month too early after refurbishment.
Value for money and location is really good. For food and drinks I recommend to go somewhere else.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank mcmod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASTORIA923, Директор по продажам at Astoria Hotel, responded to this review, January 22, 2014
Dear Guest ,

We highly appreciate the time you took to review the Astoria Hotel. We found your comments very insightful. Your high estimation really helps us to move forward improving our services.
September was the first month of our operational activities and the Astoria Hotel had made a lot of positive improvements since that time.
We have also taken note of your constructive comments about breakfast and we would like to let you know that our buffet breakfast had been refreshed with new dishes and one can now relax in our cozy lobby bar with a huge variety an alcohol drinks or soft beverages .
Once again many thanks for staying with us and we are looking forward to welcoming you back in the nearest future.
Best regards,
Management of the Astoria Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
83 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed January 20, 2014

Tjis Hotel has great location, facilities and stuff. The rooms are good, the view was also great. The bathroom was clean, a lot of towels and free bathrobe. So this Hotel is not only excellent for business trips , but also great for romantic holidays and for families and solo travalers.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Chlenochka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASTORIA923, Директор по продажам at Astoria Hotel, responded to this review, January 22, 2014
Dear Guest,
Thank you very much for taking the time to write the review. We were delighted to hear that you have enjoyed the service and amenities at the hotel.

We hope to greet you once again at our hotel and we remain at your disposal.

Sincerely,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed January 20, 2014

Very confortabile and elegant rooms. All very clean, very good bed and pillows.
The personnel is very polite and helpful.
Very good breakfast and good service.
Top location in center of town and very good building.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Mauro B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASTORIA923, Директор по продажам at Astoria Hotel, responded to this review, January 22, 2014
Dear Guest,

Thank your for taking the time to review your recent stay with us. We are happy to hear that you liked our location, service and delicious food. Your nice comments have been shared among the team.

We trust that we can look forward to welcoming you back to the Astoria hotel in the future.

Best regards,
Management of Astoria Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Astoria Hotel

Property: Astoria Hotel
Address: Horodotska vul. 15, Lviv 79007, Ukraine
Location: Ukraine > Lviv Oblast > Lviv
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 61 Hotels in Lviv
Price Range (Based on Average Rates): $
Hotel Class:4 star — Astoria Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
The Astoria Hotel Lviv – personally Yours!Welcome to The Astoria Hotel, Lviv – a place with you the guest in mind! Originally constructed in 1914 as Astoria Hotel it is situated in the city centre, in close proximity to the impressive Opera House. This hotel operated through both World Wars. Even though empires have vanished it continued to operate and was known as the ‘Hotel Kyiv’ for the past 60 years. After completion of a major renovation, the hotel will reopen soon, as The Astoria Hotel, restoring the original name and former elegance of Lviv’s most historic and legendary hotel.After major reconstruction The Astoria Hotel now offers the following facilities:• 32 Classic rooms• 6 Superior rooms• • 3 deluxe Apartments• 55 seat Mon Chef restaurant• 40 pax conference room with state of art audio/visualWhatever the purpose of your visit to Lviv, The Astoria Hotel has everything you could wish for: be it for business, leisure, culture or sports our very personal approach to service will make your stay forever memorable. ... more   less 
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