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All reviews unique hotel reception and restaurant staff each evening five star hotel separate rooms shower and toilet top floor please note rooms are great visit lviv breakfast buffet is ukraine city hookah luxury sauna century
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Reviewed May 6, 2019 via mobile

Four friends (2 couples) spent a long weekend in Lovely Lviv with this superb hotel as a base. Beautifully appointed, great food and friendly attentive staff. A great base for seeing the city. Along with the quality and quantity of food for breakfast, the whole experience was excellent value for money.... as well as the delight in staying in a building with interesting history too. I will be telling my friends to visit Lviv and stay at this marvellous hotel...... as well as planning a return visit

Date of stay: May 2019
Trip type: Traveled as a couple
Thank 734donnak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iryna K, Guest Relations Manager at Citadel Inn Hotel & Resort, responded to this reviewResponded May 6, 2019

Dear 734donnak!
We are very grateful to you for choosing Citadel-Inn
Thanks for your time you've spent writing such a great review of your stay in our hotel. We are pleased to hear such sincere words about staying in our hotel.Your satisfaction is the most important remuneration of our work.
Hope to see you again in our hotel in near future to make your rest even more comfortable and memorable!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2019 via mobile

My partner and I arrived late at night and didn’t get a chance to see the full surprise of the hotel .

History.

Originally the Fort Was built by the Austrian government from 1850-1856, Citadel Inn Hotel & Resort truly boasts a vibrant past. ... The hotel allows guests to view Lviv from a unique perspective: a modern city center destination with a 19th century experience, curved hall ways and medieval furniture.
And what a hotel , walls 6ft thick, beds to die for and overall room experience was for us pure delight.

The breakfast was nicely laid out as a continental free breakfast, with fruit cereal, bread and cold meats, but we had to pay extra for hot eggs etc.

The hotel is only 5 minute walk to the centre

Only negatives were;
Room upgrade was over 400eu
No baths
No pool
Had to pay for hot breakfast when we paid for room and breakfast !!!’

I rate this hotel as follows 1-5

External gardens and building 4
Reception welcome 5
Hotel ambiance 4
Parking 5
Spa 3 ( no pool)
Room 4
Bed comfort 4
Hotel comfort 5
Cleanliness 5

Date of stay: April 2019
Trip type: Traveled as a couple
Thank jamconlu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iryna K, Guest Relations Manager at Citadel Inn Hotel & Resort, responded to this reviewResponded April 23, 2019

Dear jamconlu!
Thank you so much for taking the time to write such a detailed review about Citadel Inn.
The team of Citadel Inn feels happy making your staying delightful.
It should be a terrible mistake, because all hotel guests have breakfast for free with hot dishes included. Maybe you had a guest in the breakfast time who wasn't staying in hotel. We offer our deep apologies for the situation.
We will fix the weaknesses in order to improve the level of service.
We do appreciate your opinion about us and hope to have the pleasure of welcoming you next time at our hotel soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2019

I recently had the pleasure of staying at the Citadel Inn and in a word this hotel is outstanding. Great location, excellent decor and a world class restaurant. I have stayed in hotels all over the world and many have these three features. But what puts the Citadel above others is the staff, from the front desk, to the restaurant to the housekeeping staff, these are just wonderful people, extremely helpful and kind. This is a fantastic hotel and if ever in Lviv, this is the place to stay, simply the best.

Room tip: Any room is great. Try to get a view of the foothills of the Carpathians.
Date of stay: March 2019
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank farisf938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iryna K, Guest Relations Manager at Citadel Inn Hotel & Resort, responded to this reviewResponded April 8, 2019

Dear farisf938!
Thank you so much for taking the time writing your review about your recent stay at Citadel Inn Hotel & Resort.
We so much appreciate your wonderful feedback about your experience with us. Thank you for your compliments on our staff.
We hope to have the pleasure of welcoming you back again soon.

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Reviewed March 18, 2019

This place looks like a Fort (which it was in a past life) and it does not look that inviting at first sight.
Once you enter it though, it is a very different story. OMG it is sumptuous...the welcome is so warm and the interior decor embraces you as warmly as the staff.
The room was just stunning, the 'smoking lounge' was luxurious, the top floor restaurant was exquisite, the grounds are so beautiful and cared for and the outside restaurant is a great open air relaxing experience.
Everything about this place literally blew my mind.
I actually had a bad head wound from a mishap in Odessa about 3 days before. The Hotel arranged for a Physician and a nurse to come to change my dressing and to wait for me while I showered to get all the blood out of my hair.
Nothing was a problem at this Hotel.
It is a delightful walk through forest and old side streets to reach the centre of Lviv. It is an amazing city with so many different Quarters that represent the history of the city...Polish, Jewish, Albanian etc etc.
Lviv is known as 'The Prague of Ukraine' (I totally agree) and I reckon The Citadel Inn should be known as one of the greatest boutique Hotels of the world.
I loved every minute.

Thank Frank a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iryna K, Guest Relations Manager at Citadel Inn Hotel & Resort, responded to this reviewResponded March 20, 2019

Dear Frank a!
Thank you so much for such kind words. We are extremely happy to realise that our work made your staying comfortable and satisfied.
It is very important and nice to hear such sincere words about our hotel and especially about our service.
We will be happy to welcome you at Citadel Inn whatever needs bring you to Lviv.

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Reviewed December 7, 2018 via mobile

Hotel is wonderful and in a very beautiful location is perfect to visit the city center by walking. Breakfast is very complete and in a perfect enviroment looking the city. But best is people who work there who try to your travel will be best and so comfortable. Is great to organice events. When i will return to lviv I will repeat surely.

Date of stay: December 2018
Trip type: Traveled with family
Thank RREN87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iryna K, Guest Relations Manager at Citadel Inn Hotel & Resort, responded to this reviewResponded December 10, 2018

Dear RREN87!
Thank you for your time you have spent writing so pleasure review for Citadel Inn.
We are so happy that we could make every detail of your staying unforgetable.
Thanks for highly rated service.
The team of our hotel is waiting for you next time you will visit Lviv.

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