One of the worst experiences of my life. I booked my romm through hotels.com and they spent hours saying they could not find my reservation. I offered to pay for the room again just to stay they said they had no rooms. So I called hotels.com and they fixed it ASAP and suddenly they had rooms. They only had double rolls so they upgraded for free. But the next morning they told I had to switch to a double romm since they one available now and I only paid for a single. The person who checked me in knew my girlfriend was with me but I agreed since I had no choice. The same day I came back to my room to find ants in tr room. I called te front desk and told there was nothing they could but come and kill the ants and tomorrow I could talk to manager about compensation. They brought me bottle of raid and I killed the ants my self. I came to talk to manager the next day and when I jaded about what they could do to compensate he asked if the girl standing with me was with and and said yes he said well u need to pay for her too. So I will put u in a double room thinking he was taking care of me since I had the ants instead try charged me double for my stay since I had 2 people in the room. They have the worst customer service and are not worth the money stay some where else they dot take care of ou like they should. The worst experience of my life!!!
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- Also Known As:
- Donat Hotel Zadar