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Splendid Golden Rocks Resort
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Reviews (159)
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Reviewed July 4, 2012

The hotel is part of a vast complex. The cheapest rooms seemed crappy. We had an apartment with sea view, and this was the right choice. Modern and fresh apartment. Beatiful location by the sea with saltwater pool. Be aware - there are LOTS of stairs.
You are not within walking distance to Pula City, but bus stop is close by, and taxi is cheap.
There were cleaning and new towels only once a week.

Room Tip: Book an apartment with a sea view. Air condition is not included in price.
  • Stayed: June 2012, traveled with family
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1  Thank Flemmono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Manager at Splendid Golden Rocks Resort, responded to this reviewResponded July 31, 2012

Dear Flemmono,
We wish to take this opportunity to thank you for having chosen to spend your holidays with us and for having written your feedback on the Resort Splendid on Tripadvisor.
We are happy to read that you found our apartments modern and fresh and that you enjoyed the sea view.
We sincerely hope to have the opportunity to welcome you very soon!
Best regards,
The Arenaturist staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2012

The apartment was fine and the location was beautiful. But all the stairs were not that great..
What we also didn't like that much, was the fact that there was no service the whole week we stayed in the apartment (no cleaning, no new towels, no shampoo/showercream..). Also the fact that we would have to pay extra (about 7 euro per day) for air conditioning was disappointing to us. In my opinion, those kind of things should be included when you're staying in a 'resort' or 'hotel'..
Also the food was quite disappointing.. There wasn't much variation and you didn't have much choise.. And also, often some products were not there anymore and the staff didn't complement them..
Overall it was an 'okay' stay, but I will never go back there again..

  • Stayed: June 2012, traveled as a couple
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2  Thank littlemouse1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Manager at Splendid Golden Rocks Resort, responded to this reviewResponded July 31, 2012

Dear littlemouse1986
Thank you for taking the time to write a review of our Resort Splendid. We are pleased to hear that you enjoyed the apartment and its location.
We regret, however, that the meals did not reach your expectations. Please know that we constantly evaluate the menu in our effort to provide a variety of quality food items.
Please note that a detailed description of all the services included in the price, are present on our website.
In the meantime, we hope that you will give us another chance to serve you.
Best wishes.
The Arenaturist staff

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Reviewed June 16, 2012

When we originally got our room keys and went to the room, I was going to put everyone back in the car and leave. The room was terrible, small dark, tiny windows, just horrible, but after a little complaining we were upgraded to one of there apartments. Now these things are in a class of there own. If you want views of the sea, they just don't come better than this. We had a 360* view of an amazing sea, the apartment was spacious but the belcony was huge, ideal for BBQ's. The complex is exactly what you would expect for a cheap resort so don't expect much. The pool is really nice, food and drinks are good, wifi is also good in the restaurant. The entertainment was laughable but our kids liked it so that's all that matters. All in all it was a cheap holiday and served its purpose well, we will be going back. One thing to add is you do have to pay for everything (air condition in apartment) but ther is an Aldi's around the corner :). We have been to Istria a few times and it's a beautiful place, well worth a visit though over the years the center has gotten over run by shops selling fake LV and Burberry stuff (they honest and genuinely believe it's real, to the extent that it's really not that much cheaper than the real stuff:)), which is a shame as its a stunning place.

  • Stayed: July 2011
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Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 4, 2012

Dear guest
Thank you for your nice review of our Resort Splendid. We are glad that you and your family found an apartment that better suited your needs and that you enjoyed in the sea view and family barbecues. We are happy that your children enjoyed the entertainment in the resort. We care a lot about our young guests, and many of the activities organized are especially designed for them.
Also, we would like to thank you for the nice comments on our region. We agree with you, Istria is a brilliant peninsula with stunning nature and we are all trying to keep it that way.
Kindly let us inform you that the little shops in the city center have nothing to do with our Resort. However, we are extremely sorry they made you believe that the well known brands you mentioned were original, because everybody, (including the seller) knows that they are fake and we invite you not to buy fake because it is illegal. Unfortunately the problem with fake bags is present in all Europe, and we hope that the EU law will soon do something to protect these industries.
We would like to wish you all the best and we look forward to welcoming you back at the Resort Splendid in the nearer future.
Kind regards,
Arenaturist management

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Reviewed June 9, 2012

Unfortunately they lost our passport and we had to spent one day at the police station to get the necessary papers to be able to leave the country.

  • Stayed: September 2011
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Thank Etser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Manager at Splendid Golden Rocks Resort, responded to this reviewResponded June 14, 2012

Dear guest,
It is our commitment to provide our customers a quality service; therefore we apologize and welcome your important comments which we will consider to prevent similar cases to occur in the future.
We hope you will give us another opportunity to serve you at the Resort Splendid.
Kind Regards,
The Arenaturist management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2011

Well placed for travelling around - a short bus ride to Pula(bus at end of road).and then buses round the area (to Rovinj, Fazana, Premantura, Vodjnan, labin etc). For local and suburban services buy a travel card (35 kuna) then reductions on every journey (6 kuna instead of 11 for zone 1) - search Pulapromet for details.

Need to be fit as up and down round site and a 5 minute walk to reception. Expensive supermarket on site but others in local area within 15 minute walk (or bus to Pula!)

stayed before in Horizont but by booking an Apartment D with sea view was worth extra monies - panorama of bay where we watched electrical storms one night but more regularly just enjoyed sweep of sea and sunsets! Toilet rolls and no renewal of towels but more than made up for by the view and having breakfasty on large balcony.

Apartment comfortable but have to pay for ac - we used the close the curtains in day open windows in evening to keep apartment cool.

Kitchen has hot plates and coffee maker - no microwave or kettle - but it was adequately supplied and made tea by boiling water in pan!

Beach in front of hotel was rocky but still enjoyed swimming there.Views make up for rockier coastline. Beach shoes recommended as you are otherwise forever dancing on rocks. But lovely beaches (still rocky but more gentle) just a bus ride -26 via premantura - away at Kamenjak, which is highly recommended. Safari Bar- but note 4 km walk there and back unless you hire bike - highly recommended on end of Kamenjak peninsula.

Room Tip: Sea views good!!
  • Stayed: September 2011, traveled as a couple
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4  Thank S.E.4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Manager at Splendid Golden Rocks Resort, responded to this reviewResponded February 27, 2012

Dear Guest,
We are writing to sincerely thank you for having chosen the Splendid Resort. It was a pleasure to have you stayed with us, and we are happy to read that you were satisfied with the resort, its location, and the services. Thank you also for taking the time to give us such a detailed feedback of your stay on Tripadvisor. We are sure it will very much help the future travelers that will decide to come and visit us. We are glad that you had the time to discover the Kamenjak natural park and that you are now recomending it.
We hope to receive you again in the near future.
Kind regards,
Arenaturist management

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