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“Very Basic Expensive Hotel”
Review of Hotel Galija

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Hotel Galija
Ranked #12 of 31 Hotels in Pula
Reviewed May 26, 2009

After 15 days travelling in Croatia, we discover that we overpaid for this basic room. We drove from Venetia, so we were tired and we did not discussed the price. The room was very basic, the TV channels were in croatian, the location was OK. But Pula old district is worth visiting.

  • Stayed: May 2009, traveled as a couple
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2  Thank PepMallurca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 - 78 of 162 reviews

Reviewed October 18, 2008

My friends and I really enjoyed our stay here. Its not fancy but its clean and very friendly. The location was convenient to get places and when we arrived back to the hotel at night tired and hungry we loved the pizza in the restaurant!

  • Stayed: September 2008, traveled with friends
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1  Thank miglet1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2008

Hotel Galija is in a great location in the centre of Pula, and about a 10-15 mins walk from the amphitheatre.

The best thing about the hotel is the location. The rooms are fairly basic, although clean and with air conditioning.

My partner and I had a few problems with the hotel, although mostly to do with the staff than the actual hotel itself. The problems were as follows:

The breakfast was the same everyday, the coffee machine tempremental and the cold meats and cheese were all plated together, which meant that being vegetarian we couldn't eat the cheese.

The hairdryer was broken (we stayed in two rooms as we returned for the last night of our holiday, and this was the case in both rooms)

The staff were on the whole quite unhelpful and at times rude, one waitress was absolutely useless and ended up serving us sausage and chips even though we hadn’t even seen a menu, let alone ordered and expected us to eat it.

In one of the rooms, there was no remote for the air con

The cabinet for the passports was not locked, the door to the street open and most of the time the reception unmanned.

One asset of the hotel, is the pizza restaurant. After having to eat a lot of pizza in Croatia, due to being vegetarian, I can say that the Pizza’s here were the best we tasted, and there was a fantastic selection. The pizza was stone cooked. Even if you don’t stay here, I would recommend the pizzas. The pizza chef himself was extremely friendly and helpful!

Aside from the above problems, I would recommend the hotel if you are looking for a well located place to use as a base to explore Pula. If I was to return to Pula, I would consider staying there again.

  • Stayed: October 2008, traveled as a couple
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1  Thank Logsdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2008

We have spent only 1 night in this lovely place 25-26 May 2008, and wished we could have stayed more!
It was an amazing experience and we highly recommend this hotel. The staff were very kind and helpful. When we arrived, and it was 6 of us with 2 small children, it felt like they were just waiting just for us. We have got 2 apartments and the view from ours, (it was the top floor), was breathtaking. We have had little kitchen, living room and another bedroom and a huge bathroom. The suite was very clean and spacious. The location is great too, only 5 min from Arena and shopping. Breakfast room was great, lots of choices and again, very friendly waiters and receptionist.
They truly made us feel welcome and like at home. Thank you!

  • Stayed: May 2008, traveled with family
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1  Thank DandKMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2008

For our first night in Croatia we looked for a hotel situated in the town centre of Pula. We booked a triple room for one night, and when we arrived at the hotel they said they were full (even if we had made our reservation 3 months in advance), and that they had accomodation for us in a nearby hotel. This new hotel was actually situated in the suburbs of the city, and we had to pay for the taxi that took us there. When asked, the receptionist told us that the Galija Hotel used to send people to their hotel when they were full. I definitively wouldn´t recommend Galija Hotel!

  • Stayed: July 2008, traveled with friends
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4  Thank SDB08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2007

We stayed at Hotel Galija in October.

On the upside: the room was fairly basic but very clean and a decent size - it had a minibar and satellite TV, but only two English stations. When we arrived to check-in staff were pleasant, as was the waitress on duty the first morning.

On the downside: if you want to be shouted at (twice) across a breakfastroom full of guests for requesting a cup of tea, then Boyana is the woman! Admittedly, she was under pressure covering both reception and breakfast alone that morning and the tea/coffee machine was broken (as it remaind all week), but Boyana took rudeness to a quite shocking level. I was extremely embarrassed at the way I was barked at - other guests remarked upon it also. She remained surly towards us for the rest of our stay. As I say, the other staff were either pleasant or indifferent, but Boyana was gobsmackingly rude and should not work in a service industry. We will not be going back.

Note: There was major construction going on in the courtyard, but during daylight hours. Off-season is probably the best time for them to do this and it didn't impact on our stay too much.

  • Stayed: October 2007, traveled as a couple
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Thank AMHols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2007

We checked into the Hotel Galija on the recommendation of the receptionist of another hotel in a small town 15 km from Pula called Medulin. We'd had problems being based in Medulin at this time of year (Oct) because everything was closed and we'd had to travel to Pula by bus each day anyway.

The Hotel Galija was extremely central which was a definite plus since we were travelling with 2 children aged 6 and 10. The room was spacious enough with a double bed in one room and 2 sofa beds in the 'living room' but these had been made up as beds and this greatly reduced the size of the room. The kids loved them, though.

The Hotel breakfast was much better than in our previous hotel and plentiful, though quite basic.

The hotel staff were very helpful and spoke quite good English. One lady in particular, Boyana, was really nice and booked taxis and a tour to Brijuni Island for us. She was also brilliant when my husband got tonsilitis and had to see a Doctor, phoning ahead and acting as interpreter by phone.

The only problem with the Hotel Galija -and it was a big one when there are 4 people travelling together - was a fact that has been mentioned before on this site. I phoned reception on the first night to find out how long it would take to get hot water for a bath or shower and was told it would be about 10 minutes from the time I switched the heating system on. I waited 2 hours and even then only got enough hot water for one person to have a very quick shower so we were forced to work out a strict shower rota. We never had enough hot water to enjoy the jacuzzi bath I saw advertsed on the hotel website when I got back.

We were in room 20 in the annex and perhaps this is not a problem in the other rooms. I only know that had it not been for the inconvenience of having to work our schedule around a hotel's availability of hot water, I would have given the Hotel Galija a much more favourable review.

  • Stayed: October 2007, traveled with family
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Thank KildareMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Galija

Address: Epulonova Ulica 3, Pula 52100, Croatia
Location: Croatia > Istria > Pula
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #12 of 31 Hotels in Pula
Price Range: $87 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Galija 3*
Number of rooms: 30
Official Description (provided by the hotel):
Galija, a small family hotel located on the south of the Istrian peninsula in centre of the 3000 year old town of Pula. Modernly equipped, it offers a pleasant stay to its guests all year round. Hotel Galija is oriented towards tourists, travellers and business people. It offers the possibility of organizing small business banquets and business seminars. Our restaurant is the source of Istrian, Mediterranean and international cuisine that binds tradition and proficiency of our chefs. We offer homemade pizzas from a wood-fired oven. Location! Location! Location! We are located in the town centre in the vicinity of ancient monuments that belong to the rich heritage of Pula's history. In the vicinity of the hotel there are many banks, main post office, which are at service to our business clients. ... more   less 
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Also Known As:
Galija Hotel Pula

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