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“super hotel” 5 of 5 bubbles
Review of Park Plaza Histria Pula

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Park Plaza Histria Pula
Ranked #2 of 32 Hotels in Pula
Certificate of Excellence
caerphilly
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“super hotel”
5 of 5 bubbles Reviewed September 6, 2013

we just spent a wonderful week at this hotel, room very nice great sea views worth the extra
food was great the staff work very hard anna at the pool bar was brilliant always happy
valnea the rep was very informative and helpful,
will return in the future

Room Tip: go for the sea view
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dawn m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Park Plaza Histria Pula, responded to this review, September 16, 2013
Dear Guest,

Thank you for your review. We are happy to hear that you spend a wonderful week in our hotel and that you were satisfied with our gastronomic offer, sea view and the helpfulness of our staff.
We look forward to welcome you anytime soon for another wonderful stay!

Kind Regards,

The Park Plaza Histria Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,065 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (260)
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Dodworth, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 5, 2013

We have just returned from our holiday in Croatia, we stayed at the Park Plaza Histria Pula. In our opinion this is the best fully inclusive establishment that we have stayed at for our holidays.
All the staff are very friendly and welcoming We stayed at the hotel on a fully inclusive basis. This hotel offers its guests a very good and varied selection at mealtimes. Has part of the all inclusive package hotel guests are able to go to the Yacht Club or to the A La Carte Restaurant in the hotel for a meal , I would recommend that you take advantage this you need to book your place the day before to reserve your place. We booked to go to the Yacht Club for a meal the setting and the meal turned out to be a very Romantic experience for myself and my husband. Both me and my husband remarked that the food and the service at the Yacht Club was exceptional. From the position of where our table was we were able to watch the boats come in
whilst we enjoyed our meal. It is also safe to drink the water so we were not worried about having ice in our drinks. The drinks are restricted but there is a good choice of alcoholic and non- alcoholic drinks that are included in the all inclusive selection. The Bar menu caters for more than we expected the menu also includes Mojitos and Champagne.
The bedrooms are very spacious and comfortable , it is worth asking for a sea view .
During the evenings it was good to relax and listen to the local entertainments that were provided by the hotel.
Try to go to the welcome meeting as the Thompsons rep is very helpful provides guests with some very informative information about what to do and what trips are available. We were only there for a week so we only went on the fish picnic , which was a good half day trip which includes a meal and a swim in the open sea at the side of the boat.
Thank you to all the staff who helped to make our stay a wonderful experience.
A very good hotel we would recommend this hotel to anyone who wans a very relaxing stay in a very good hotel.
While I was on holiday I lost my Ipod, around the swimming poo I was very upset about this. Before I left on my last day I decided to ask at the reception to see if it had been found and handed in. To my surprise my Ipod was there. I would like to say thank you very much to the person who found my Ipod and handed it in to the reception.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Park Plaza Histria Pula, responded to this review, September 6, 2013
Dear Guest,

Thank you for choosing Park Plaza Histria for your stay. We are glad to hear that you found our staff friendly and welcoming, our gastronomic offer diversified and our Yacht club exceptional.
It's our great pleasure to know that your overall experience was very good and we'll make sure that all of your nice compliments are shared among our staff.
Thank you once again and we hope to have the opportunity to serve you in the nearest future!

Kind Regards,
The Park Plaza Histria Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eastbourne, United Kingdom
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed September 5, 2013

There is little to add to the recent reviews. Probably the best 'all inclusive' hotel we have stayed at. There is some truth in all the grumbles, one lady at the Lobby Bar is not the friendliest of people but I did get a smile once! The post mix soft drinks are flat and sweet (though fine in the pool bar). Conferences do take over a bit but it doesn't really interfere. As the last review said the restaurant could do with a wine/beer soft drinks dispenser, the waiters favoured the paying customers and we were sometimes into our second course before we were served. Take a glass of wine with you is my advice. The food is more limited than some 'all inclusives' but the quality was better.
However, the positives far outweigh these niggles. Everything spotless, 5 star rep, entertainment generally good if not a bit too relaxed, but at least not a version of The Lion King by the reps! The rep was 5 star. Views fantastic, pool cool but clean, hotel modern, rooms spacious and shower so good it was a job to leave. A trip to Venice a must, fell in love with the place, surreal. Trip to Pula on the bus a good idea as well, pleasant town with top places to visit.
Take advantage of the visit to the posh restaurant, nice change, good food and super service.
We stayed while the Outlook music festival was on and many of the artists were staying in the hotel, we were treated to several impromptu sessions with pianists taking over the hotel piano with lively music that had crowds gathering within minutes, an added bonus.
So ignore or be ready for the niggles, they will not spoil your holiday, and enjoy yourself at this great hotel.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Steve F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Park Plaza Histria Pula, responded to this review, September 6, 2013
Dear Guest,

Thank you for sharing your impressions on TripAdvisor. We are happy to hear that you found everything spotless, our entertainment good and the overall hotel modern. We believe that unexpected surprises make a stay even more memorable, therefore we are happy that you appreciated the piano sessions.
We look forward to having yourself and your loved ones with us again any time in the future.

Kind Regards,
The Park Plaza Histria Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

After returning from this hotel this same day, I simply had to write a review straight away. By far this is the best all-inclusive establishment I have ever had the honour to call home for a week.

Firstly, the rooms are spectacular and spacious. Cleaned thoroughly everyday by friendly and welcoming maids. Personally the best shower and bed I've ever used! Usually on holiday you begin to crave the comfort of your own bed - but I actually prefer the one at Park Plaza!

The food buffet is varied and delicious. Me and my partner stayed for a week and found something different to try for each meal, and were never disappointed. Personal favourites were the scrumptious grilled fish, crisp potatoes and fresh salad. All I would like to see in the main restaurant is a 'help yourself' drinks machine like they have for breakfast.

Another pointer is that you are able to drink the tap water without concern. Eating salad or drinking juices and cocktails with ice is no problem. Didn't get poorly once - a first for an AI!!

There is an expansive alcoholic and non-alcoholic drinks list which can be found in the back of the Lobby Bar menu which caters far more than I expected (from some of the very unkind reviews). We found out that drinks such as the Mojito were recently added to the AI list due to popular demand, which is fabulous.

Once a week, you are able to visit either the A La Carte Taverna restaurant or the Yacht Club for an evening meal for free. We chose the Taverna and would highly recommend that you do the same! Really adds a special touch of sophistication to this already impressive hotel.

The two pools were both salt water and lovely (if a little cold when you first get in!) You are always able to find a padded sunlounger and they even have double ones for couples, which was a fantastic touch.

Entertainment was sublime. Live music is played every night by the spectacular pianist in the lobby who we tipped on the last night. Relaxing with cocktails in the lobby with the sound of beautiful live piano in the background was great after a day of catching the rays!
The downstairs Casino is huge and provided hours of fun. The Thomson rep was polite and welcoming, very informative and present every day for if you needed her. Do go to the open meeting as it informs you a lot about excursions and little tips on Croatia.

The ONLY negative I can think of is that the Luna bar opposite reception is never staffed, which is a waste of a great, chic bar and seems a shame to let it go to waste/lose money off paying customers.

To top off this idyllic holiday we were given a little pouch of dried lavender, which is grown expansively over Croatia, as a small departing gift from Park Plaza. The little touches make all the difference, and we have never been so impressed by a hotel before. Very well deserved to be ranked #1 hotel in Pula. Will definitely return.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Lucy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Park Plaza Histria Pula, responded to this review, September 6, 2013
Dear Guest,

Thank you very much for your detailed review. We are so pleased to read that our property has been the best all-inclusive establishment you had the honour to call home. Such a statement is most well received, and we have made sure that all of the teams have been made aware of this high praise. Here at Park Plaza Histria, we pride ourselves on the quality of service and care that we provide to holiday guests such as yourself therefore knowing that everything was to your liking (room, gastronomic offer, surroundings and our staff) is our greatest satisfaction.

We wish you the best and look forward to welcome you anytime soon!

Kind Regards,
The Park Plaza Histria Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 2, 2013

Stayed right at the start of August - and loved everything.
Room was superb and balconies so private... views to sea and tiny islands - great.
Despite being a big hotel, it always felt ...well kind of "cool" - and stylish. Nice staff - superb indoor pool and spa and really nice location.
So many aspects were 5 star and i cant wait to go back - just need more choice of flights from London!

Room Tip: do go to Cape Kamenjak.. wild beaches and a walk through some interesting undergrowth to reach them...
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Julia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Park Plaza Histria Pula, responded to this review, September 4, 2013
Dear Guest,

Thank you for your review. We are delighted to hear all of your nice words; comment’s like yours truly inspire us to work harder every day and to exceed our guest’s expectations!
We look forward to welcoming you soon again to our hotel.

Kind Regards,
The Park Plaza Histria Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
2 reviews
5 of 5 bubbles Reviewed September 1, 2013

Our favourite stop on tour.
The whole place stood out head and shoulders above others on the itinerary.
A luxurious room, choice of beaches, pools, indoor- and outdoor dining, and close enough for a bus or taxi ride into the centre, with a range of roman sites including the massive amphitheatre.
Look out for concerts there. We saw a great show from Leonard Cohen.
A multinational choice for breakfast but missing a couple of personal favourites - mushrooms, grilled tomatoes.
Will definitely return.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Park Plaza Histria Pula, responded to this review, September 2, 2013
Dear Guest,
Thank you for choosing to stay with us.
We are more than happy to know that you found our hotel your favourite stop on tour. Knowing that everything was to your liking is our great pleasure. If you plan a return visit, please do reach us at: booking@arenaturist.hr and we'll be more than happy to assist you.

Kind Regards,
The Park Plaza Histria Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wallsend, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 1, 2013 via mobile

Just got back yesterday (31 Aug 13) after having a fabulous holiday. We had read a lot of reviews before we went and had a few concerns about the staff & food but we need not have worried at all! From the time we stepped off the coach to getting back on 2 weeks later everyone's was fantastic, there was a great selection of food every day/night, catering for all tastes including European & vegetarian, yes there was some reputation over the 2 weeks but when your are providing food for hundreds of people from various parts of the world, we think they did a great job of providing enough choice to let you have something different every time. The waitresses/bar staff were very friendly & always helpful and never seemed to stop and we congratulate them for their very hard work & professionalism & very, very long hours! I would like to recommend the moaners/complainers try the job and see just how hard & difficult the general public can be! The general manager (whom we spoke with on a number of occasions) can feel very proud indeed of all staff from reception, catering, cleaning and especially the bar, lastly we must not forget Valena the Thomson Rep, we'll Done to you all, we had a fabulous time!

Stayed August 2013, traveled with friends
Helpful?
1 Thank RC114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Park Plaza Histria Pula, responded to this review, September 2, 2013
Dear Guest,

Thank you for taking the time to write such a lovely review!
It is always our goal to provide impeccable service from the arrival to the very last moment, and it sounds like this was very evident in your case. Our staff will be more than happy to hear all of your kind comments.
Thank you very much once again for your kind words, and when you plan a return, please do reach out to us at booking@arenaturist.hr and we will be more than happy to assist you.

Kind Regards,
The Park Plaza Histria Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Histria Pula

Property: Park Plaza Histria Pula
Address: Ulica Verudella 17, Pula 52100, Croatia
Phone Number:
Location: Croatia > Istria > Pula
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Pula
#2 Romantic Hotel in Pula
#2 On the Beach Hotel in Pula
#3 Family Hotel in Pula
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Histria Pula 4*
Number of rooms: 368
Reservation Options:
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Also Known As:
Histria Hotel Pula

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