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“Almost holiday heaven”

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Park Plaza Histria Pula
Ranked #2 of 31 Hotels in Pula
Certificate of Excellence
Reviewed June 13, 2013

Spent a week here from 1 - 8 June and loved it. I was travelling as part of a group of 6; the hotel was able to give us all adjoining rooms which was a great start. The rooms were spacious, clean and very comfortable; all of them had a small balcony overlooking the harbour and bay.
The hotel itself more than met my expectations...the huge reception/lobby was perfect for pre/after dinner drinks. All meals were served in the large restaurant which, whilst lacking any character, was well laid out and had pleasant views. The food was wonderful - a great selection, all beautifully prepared and presented and very tasty with a fantastic selection of salads at lunch and dinner each day.
With only one exception, everyone on the staff was lovely - very friendly, polite and helpful. Special mention to Ana at the pool bar and Greta at the champagne bar (off site but part of the complex), both of whom were fantastic.
I think this is the first year that the hotel has offered 'all inclusive' and there are a couple of tweaks to be made...having a mini-bar which isn't included is a bit confusing; maybe it could be stocked with drinks that ARE included within tariff? The lady at the lobby bar wasn't especially helpful with explaining what drinks were available and even poured a gin with coke when asked for rum!
No problem with getting sunbeds but parasols were a bit thin on the ground and I would imagine that both beds and parasols would be harder to get hold of when the season gets busy. However, the pool area and terrace were both perfect for relaxing.
Summary - if you are looking for a hotel steeped in character and local ambience, this isn't it. But it is a super, modern and chic hotel with lovely people in a fab location, would definitely recommend and go back.

  • Stayed: June 2013, traveled with friends
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Thank Nod63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Park Plaza Histria Pula, responded to this reviewResponded June 20, 2013

Dear Guest,

Thank you for your review. We are glad to hear that you enjoy our hotel, the natural surroundings and our personnel. All of your nice comments will be shared with Greta, Ana and our main Chef.
We are delighted to read that you had thoroughly enjoyed all aspects of your stay at the hotel. Also, we are very pleased to read that you were satisfied with our gastronomic offer and that you are considering coming again next year.
We pride ourselves on creating an unforgettable experience, from our discreet service to attention to details. Hence, all of your kind tips are highly appreciated and will be discussed internally.

Kind Regards,
The Park Plaza Histria Management

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889 - 895 of 1,323 reviews

Reviewed June 11, 2013

We stayed at the Park Plaza from 25 May to 8 June. The first week was dreadful as there were conferences every day even at weekends and it really did spoil the holiday particularly as there were also a large amount of non all inclusive guests and it was clear that they were shown preferential treatment by a small number of the staff. The food in the restaurant was never hot enough and for the first week if you got there too late in the evening there was very little left as they did not tend to put any more out after 8.30pm. Food was ok for a short stay but rather monotonous for longer. Also the restaurant staff could not cope when the restaurant was full to capacity. The 2nd week was much quieter and more like what we were expecting from this holiday. We were told that the conferences stop from June to September so if I was thinking of returning that would be the time. The hotel itself is very clean and modern on the whole the staff are very friendly particularly Ana in the pool bar but look out for Llucianna on the lounge bar, she really does not like all inclusive guests! No entertainment at night, piped music in toilets but not in lounge and nowhere to go outside. The location is beautiful and the Marina is nice to walk around but you can only do that so many times.
Won't be rushing back in a hurry.

Room Tip: Asking for a sea view doesn't stop you getting a rooftop.
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  • Stayed: May 2013, traveled as a couple
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Thank P M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Park Plaza Histria Pula, responded to this reviewResponded June 20, 2013

Dear Guest,

Thank you for choosing Park Plaza Histria for your holidays and for sharing your experience. We are happy to hear that you liked the hotel's design, the cleaning service and our friendly stuff. Ana in the pool bar receives regular feedback in relation to her personal and genuine hospitality and we look forward to reading through your review with her.
Also, we would like to thank you for your feedback. Constructive support from our guests is extremely important for us when trying to improve our quality and take measures in those areas which so require. As a management team, we take all of your comments seriously and share them with our staff on daily basis.

We would like to wish you all the best and we look forward to welcoming you back at the Park Plaza Histria hotel in the near future.

Kind Regards,

The Park Plaza Histria Management

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Reviewed June 9, 2013

My wife and I stayed at the Histria for a week 18th May and can honestly say we had a good week.
It started off to a bit of a problem as the hotel had booked a conference that had apparently taken over the hotel since the previous Tuesday and this is something the management need to consider when taking other guests in shared areas. It got to the point where on the Saturday evening most of the staff seemed to be concentrating on the end of conference party and the food choice the rest of the guests were offered was well under par (to say the least).
This situation did cause a number of the Thomson guests to make official complaints both to the hotel and the Thomson rep Valnea, who although it was her first season, did a very good job and should be complimented for her professionalism and her dedication to her job, having been on dozens of package holidays I still can’t believe the amount of hours she spent on the job – thanks.
The food at breakfast and Lunch was good and the choice was excellent but strangely, the dinners were not as good in quality and choice. Went once to the Al a cart, which is not part of the All inclusive, and found this to be very good.
One gripe was the “All inclusive” – I understand that this is the first year that the hotel has offered All inclusive and it definitely needs improvement, the choice of drinks was extremely limited which was a shame when the displayed stock was very good, the All inclusive did not even include ANY whiskey, the reason we were given was the Croatia do not brew whiskey ! – hopefully once again the management will listen to the numerous comments about this and it will be improved in time.
The pool area, although small, never seemed to get full and the service by Anna was extremely good and she seemed genuinely aggrieved if I didn’t want another drink or wanted to collect it rather than have it delivered – thanks. There was no Boom Boom music which makes a nice change to some other hotels we have visited.
The hotel itself is located on a peninsular that is totally taken over by the complex of about 5 hotels and a large network of apartments that are definitely showing their age. The Histria has recently been updated and it shows. The decoration in the rooms and all the public areas is of a high modern standard, and looks very pleasing. There is nowhere in the immediate area to walk to except to walk around the peninsula or down the strip of hotel shops that, unsurprisingly, were limited in choice and expensive.
There is no evening entertainment in the hotel and on the first few evening there was not even any piped music although this was changed later in the week and it was kept to an excellent background level.
We did a trip to Venice on the catamaran and although a long day it was very worthwhile and enjoyable. On board you are offered a number of extras options to purchase and one that was worthwhile was to purchase the Gondola as this was approx 30 euro each and in Venice I saw these as being offered at 80 euro. One tip that we were told before we went, and I feel happy to pass on, was to try to get an upgrade to the top floor on the catamaran, cost 7.5 euro each and well worth it for the space and freedom to move around.

Room Tip: Most rooms have at least a partial view of the harbour or sea so an upgrade to a sea view is not nec...
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  • Stayed: May 2013, traveled as a couple
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3  Thank keefLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Park Plaza Histria Pula, responded to this reviewResponded June 10, 2013

Dear Guest,

Thank you for choosing Park Plaza Histria for your holidays in Pula and for sharing your experience on Trip Advisor. It is great to know that you had an enjoyable stay with us and most importantly that the service provided by our staff especially Valnea and Ana did leave you a good impression. Whilst you seemed overall happy with your stay, we have also taken your comments on board that we could do better in regards to the facilities and services provided.
We have reviewed your concern regarding the dinner food quality with our culinary team, to ensure more emphasis on the food preparation standards and better quality for our guests. You have our assurance that all of your other remarks will be discussed internally.
We look forward to welcoming you back in the near future.

Kind Regards,

The Park Plaza Histria Management

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Reviewed June 8, 2013

Stayed 1.6.13 - 8.6.13. Room 333.
Fantastic location, the views are breathtaking, hotel clean, food plentiful and good although (as with all histrian food) some time its a guessing game what things are. Ana and Ira round the pool - fab, always with a smile and ready to take your order for drinks. Food only available in 1 restaurant (as part of all inc), drinks available in the pool bar 10-6 and the lobby bar until 11pm only for all inc guests.
Note: if you go on the Venice trip with Thomson beware that you are required to walk from the bus stop at the top of the road (about 10 min walk). At 10pm which after a long day - walking there for 6am, is a bit much BUT I HAVE RAISED THIS WITH THE REP! Who Thomson uses for this we can't fault absolutely fantastic.
This is a fantastic hotel with fab location rooms are amazing and the views out of this world and so relaxing (when no Germans)!!!! We would def go back. Croatia is a beautiful place and this hotel definately is worth a visit - can't fault it at all.

  • Stayed: June 2013
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Thank Anne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Park Plaza Histria Pula, responded to this reviewResponded June 18, 2013

Dear Guest,

Thank you for sharing your comments on Trip Advisor.
We are glad that you liked the hotel, its facilities and that you found our staff friendly and helpful.
Your kind compliments are a great motivation for our team and we were happy to pass them on to Ana and Ira. It would be a great pleasure welcoming you again at the Park Plaza Histria.

Kind Regards,

The Park Plaza Histria Management

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Reviewed June 3, 2013

Just got back from a week at the Park Plaza Histria Pula. Staff were welcoming, warm and friendly. Special thanks to the Entertainment couple Antonia and Dario who were brilliant with us all and went out of their way to encourage us to try the various activities available. Creative Istrian art, nordic walking and sports for the kids. Also to Dean in the restaurant who welcomed us from day one and always took the time for a little chat. Hotel clean, stunningly located and the walks around the complex are breathtaking. Try the scuba diving located near the harbour bar (payable). The guys running it are patient, friendly and my kids really enjoyed it. Food is plentiful. The only negative I have is that before had I had enquired about something special for my mum's 80th which the manager was aware of but sadly he forgot. But this did not spoil our holiday in anyway.

Room Tip: All rooms have good views
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  • Stayed: May 2013, traveled with family
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3  Thank mrssbu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Park Plaza Histria Pula, responded to this reviewResponded June 7, 2013

Dear Guest,

Thank you for taking the time for sharing your impressions of your recent stay. We are delighted to know that the hotel exceeded your expectations and that you enjoyed the hotel’s location and entertainment, our friendly staff and the gastronomy offer. All of your kind compliments will be passed to our entertainment couple Antonia and Dario as well as to the waiter Dean. We would like to wish you all the best and we look forward to welcoming you back at the Park Plaza Histria hotel in the nearest future.

Kind Regards,

The Park Plaza Histria Management

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Reviewed May 28, 2013

This hotel was excellent from start to finish.
We went for a long weekend after dying to Italy and driving up.
The hotel does not disappoint.
Great rooms. Not to flash but very well designed and fitted.
The Pool area was excellent.
The food in all restaurants was second to none.
The view from the pool was amazing.
Well priced. Great little cocktail lounge.
You won't be disappointed with this hotel.

  • Stayed: August 2012
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5  Thank AppleDev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Park Plaza Histria Pula, responded to this reviewResponded June 7, 2013

Dear Guest,

Thank you for sharing your impressions. We are happy to hear that you were satisfied
with your stay and that you enjoyed our food offer, room design and facilities (especially the pool). It would be a great pleasure to welcome you anytime soon in our hotel.

Kind Regards,

The Park Plaza Histria Management

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Reviewed May 27, 2013

This hotel is beautifully located on a cliff with view on the marina and on the back a swimming pool that overlooks the sea. Design is modern and pretty. Rooms are very comfortable and well equipped with a good rain shower.
So what's missing: the restaurant is not really cosy, and one would expect better quality judging the overall appearance of the place.
My check in was rather messy (they could not find the prepaid reservation) and when I asked whether there was wifi, they told me sure. To get to the room and find out that a (free of charge) password was required. Why not tell me when I asked about the wifi??
All in all a positive experience but not something I will remember as a special place to stay...

  • Stayed: May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank MPH010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arenaturist, Management at Park Plaza Histria Pula, responded to this reviewResponded June 7, 2013

Dear Guest,

Thank you for taking the time to write a review about your recent stay in Park Plaza Histria. We are glad to hear that you enjoyed the hotel's location, the comfort and equipment of our rooms. After reading your review, we decided to enforce our standard procedure during the check in and from now on every guest will receive immediately the wifi details on the arrival. Also, please note that all the information's regarding wifi (including username and password) can be found in our guest directory so we are sorry that you didn’t see it during your stay. We sincerely hope to have the chance to welcome you back soon for hopefully another great holiday!

Best Regards,

The Park Plaza Histria Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Histria Pula

Address: Ulica Verudella 17, Pula 52100, Croatia
Phone Number:
Location: Croatia > Istria > Pula
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Pula
#2 On the Beach Hotel in Pula
#2 Romantic Hotel in Pula
#3 Family Hotel in Pula
#3 Best Value Hotel in Pula
Price Range: $139 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Histria Pula 4*
Number of rooms: 368
Reservation Options:
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Also Known As:
Histria Hotel Pula

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