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“Spring holiday”

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Rixos Hotel Libertas
Ranked #13 of 67 Hotels in Dubrovnik
Certificate of Excellence
Pontefract, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Spring holiday”
Reviewed May 18, 2014

Had a fabulous holiday in Dubrovnick with Thomson holidays, the hotel Rixos litbertas was fantastic, great food, so well presented. Staff were lovely, so helpful always smiling. Room and Hotel spotless. It was brilliantly situated, beautiful views from most aspects of the hotel and not far from the main city. A good bus service passed quite regularly and ran at least till midnight. Would recommend it, definitely returning to this beautiful country.

Room Tip: We were on the 5th floor, facing the sea, lovely views, didn't overlook anyone, near the lifts b...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gwen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, May 22, 2014
Dear Guest,
Thank you for your review. I will precede your kind words to a management of hotel, especially to Chef. I hope that you will come back in the nearest future. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,780 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (436)
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Brussels
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 18, 2014

Stayed there for 4 days, got room on the 9th floor with great view on the sea. All facilities were really excellent (pool, gym, spa,..), staff is very kind and helpful: all in all, we were super-satisfied with the hotel. If i was forced to say sg negative, i could mention some ongoing works in the terrace, and the unavailability of wifi during the evenings (too many users at the same time) - very minor things...
As it would be probably very boring to list all the things i liked, i would rather share a few tips / highlights:
- from the airport take the shuttle bus (35 kunas/person), then take bus 4 for 2 stops + 5 minutes walk
- the hotel is approx. 20 minutes walk from the old city, a rather pleasant walk next to the seaside
- if the old city gets crowded, it is worth to stay in the hotel for dinner: it is really an excellent one with wide variety of choices, costs like 400 kunas for 2 person (without drinks)
- downtown Lady Pi-Pi (weird name for a restaurant but with a great view at the top) and Taj Mahal restaurants are great picks: though if you don't want to spend your evening with queuing, than be there at 6 pm..yeap, that's how it works.
- if you go for daily trips (eg Bosnia, Montenegro) all of them will pick you up at the hotel, very convenient
- worth to try all local trips, they are really value for money (we tried kayaking, city wall trip, old city trip, ....)
- the hotel offers airport transfer which costs 250 kunas (for 2 persons),
- Dubrovnik is a fantastic city, all local services are truly great, i am sure i will get back here very soon for another long weekend..

Room Tip: 9th floor, seaside view worked very well
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gaalnorb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, May 22, 2014
Dear Guest,
Thank you for your review. We are happy to hear that you are super-satisfied with the hotel.
Hope to host you again in Libertas Rixos. Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashford middlesex
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 17, 2014

stayed here may 2014, you must book a sea view, the breakfast was amazing, the staff are the nicest most helpful people ive ever met. the facilitites are wonderful gym indoor pool spa, the room was good except the quilt cover does not cover the whole bed, strange. you can walk into the old town about 20mins down hill going uphill coming back, but a pleasant walk, would recommend it and also will be staying here again.

Room Tip: book a sea view if not you overlook the car park.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, May 22, 2014
Dear Guest,
Thank you for your review.
We are happy to hear that your birthday trip was as you expected and that you will come back again. Until next time, best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canterbury, United Kingdom
1 review
Reviewed May 15, 2014

A Truly memorable 4 night stay.
We were made to feel so special. I arranged for flowers in our room ahead of our stay
When we arrived, we were shown to our room which to our amazement was a superior deluxe
(having booked standard only). After barely minutes of disbelief, there was a knock on the door,
& we were presented with Champagne on ice & a basket of fruit.
We had a stay we will always remember.All the staff, from the moment we arrived until
the time of departure were top class, as was the food & facilities.
David & Sandra, Kent England

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, May 16, 2014
Dear Guest,
Thank you for your kind words. It was our pleasure to be on your disposal and to serve you. It is so great to hear that we made your stay special. I hope to see you soon in Rixos Libertas hotel. Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 14, 2014

Just returned from a three night break to discover the delights of Dubrovnik and stayed at this delightful hotel. A short walk to the centre of the old town. The hotel was very nice with lots of friendly and helpful staff. Breakfasts a delight. Our room was well presented and very clean and had a great sea view. Special well done to Josip, who greated us at the door and set the scene for us for a great holiday. Josip was a great ambassador for the hotel and was helpful throughout our stay. Recommended.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheFrenchtrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, May 16, 2014
Dear Guest,
Thank you for your review. We are glad to hear that our service was on the level of your expectation. I hope to see you in our hotel again. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plovdiv, Bulgaria
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 14, 2014

I've stayed in this hotel for a conference.
The hotel is located on a cliff (like much everything else in the city) and in a walking distance to the old city. The location is quiet. There's an usually packed parking area in front of the hotel. But one can park next to the nearby casino, so it's OK.
The hotel is built into an almost vertical cliff and all rooms have sea view. The reception is located on the ground floor and all the living floors are below it. The views from all floors are stunning. There's a perfect terrace next to the reception. And a decent bar with very passable bar food. Looks like it's an old hotel that has been renovated but is starting to age again and more and more need another renovation.
The rooms are good, with decent matrices and pillows. The bathroom is a bit odd, as there's only a glass wall with some semi-transparent curtains between it and the room. No problems with hot water or the quality of the cold water. There's an usable bath tub and a rainfall shower.
Each room has a terrace. This is the best place of the room ! Stunning views to the sea ! Great sunbeds ! I was seriously considering spending the whole night there :)
The breakfast was good and plentiful with a decent selection of local food stuffs. The bacon was a bit odd, probably made out of the local ham. No fresh juices, but the rest is ok.
Specially liked the salad bar !
Staff was friendly and trying to be of service. They've pressed my shirt for free and very fast.
A bit expensive for what it offers, but one of the best hotels in the city.
I've considered going to the spa, but it was prohibitively expensive, so I decided to pass.

Room Tip: Stay away from the lifts.
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gkodinov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, May 15, 2014
Dear Guest,
Thank you for leaving your review. We are extremely pleased that you enjoyed on our terrace and stunning views to the sea. Also, it is nice to hear that our staff helped you and that they were at your disposal. I hope you will come back again in our hotel. Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 11, 2014 via mobile

We have just returned from a weeks stay at this hotel, and I would say, apart from one or two minor niggles, it was perfect.

Firstly we arrived at approx midday and check in wasn't until 2.00pm but the lovely guy on reception said that our room was ready and we could check I straight away. The bell boy then proceeded to help us with our luggage and on arrival at the room showed us how to work the air con/heating and showed where the safe was, he also pointed out en route the hotels facilitates.

The room was lovely, great sea view and the two sun loungers on the balcony were a great bonus. My main complaint about the room was the lack of storage, the room had one small wardrobe with 8 coat hangers, which for two people for a weeks worth of clothes wasn't really adequate, there were also two very shallow drawers in the bedside tables, consequently we had to keep half our clothes in the suitcase which was shoved under the bed!

The pool area was undergoing some renovations and for the first couple of days there were no umbrellas by the pool, this didn't really bother us too much as we hadn't come to Dubrovnik to lie by the pool all day!

I visited the Spa, and as it was my birthday, treated myself to a facial which was lovely. Like a previous reviewer, I also had a cake left in my room which was a nice touch as I'd not told the hotel it was my birthday.

Breakfast is buffet style and there is loads of choice, both hot and cold options, including freshly cooked eggs and omelettes. We only ate in the hotel in the evening once, we were late back from a day trip to Mostar and couldn't face the walk into the old town so opted to eat at the hotel, the dinner buffet was about to close so we ate in the al a carte restaurant, as we were the only people in there it was somewhat lacking in atmosphere, but the food and whine were top class.

All the staff we came into contact with were really helpful and friendly, and for the price we paid, (Jet2 package), and the location close to the old town, it couldn't be beaten.

Stayed May 2014, traveled as a couple
Helpful?
1 Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, May 13, 2014
Dear Guest,
Thank you for your kind words. We are very happy that we made your stay perfect.
Hope to see you back in the nearest future. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rixos Hotel Libertas

Property: Rixos Hotel Libertas
Address: Liechtensteinov Put 3 | Dubrovnik Neretva County, Dubrovnik 20000, Croatia
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Dubrovnik
#10 On the Beach Hotel in Dubrovnik
#11 Spa Hotel in Dubrovnik
#12 Luxury Hotel in Dubrovnik
#13 Family Hotel in Dubrovnik
#24 Romantic Hotel in Dubrovnik
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Rixos Hotel Libertas 5*
Number of rooms: 254
Official Description (provided by the hotel):
A landmark of exceptional Croatian hospitality, the waterfront Rixos Libertas Dubrovnik has been reborn as the ultimate contemporary design hotel with luxurious facilities for discerning travelers. Home to 254 guest rooms that combine panoramic views of the Adriatic Sea with pampering facilities that indulge and inspire, it is conveniently located only 15 minutes away from Dubrovnik Old Town and 25 minutes away from the Dubrovnik International airport. ... more   less 
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Also Known As:
Rixos Hotel Dubrovnik

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