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Rixos Hotel Libertas
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Reviews (2,037)
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1,028
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All reviewspool areasea viewold townguest servicesminute walksun loungersfive star hotelbuffet restaurantfantastic hotelsuperior roombathroom floorturn down servicehotel facilitiesmini barlarge balconypublic areasout of season
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1,127 - 1,132 of 2,037 reviews
Reviewed August 14, 2013

Stayed in this hotel for one week on an all inclusive basis. Room good,bed really comfortable and clean but a few minor technical problems with bathroom . There is a bit of a drainy smell in lift and public areas as mentioned in other reviews but maybe its difficult with all those people in the hot weather showering at once...no smell in the rooms or restaurant thougb so not too bad? Views from balcony were superb and the staff were some of the nicest we have encountered. Pool area clean but as previous reviews have indicated there is a problem with getting a sunbed. Reserved by towels and often no one comes for a long time or even not all!! When we queried this we wer advised that we should do the same which would involve getting up at 7 am .... not what you really want to do on holiday. The food in the Mozaik restaurant was pretty good and the choice not too bad for vegetarians if you are a bit creative with the buffet. Beware hidden fish and labels that do not always correspond to what is in the dish. We were promised a bottle of sparkling wine and fruit in the rooms. We had to ask for this and never got the sparkling wine.... Just a bottle o the cheapest wine possible. The rep said they had run out of sparkling wine which seems bit unlikely in a 5 start hotel, there was also a problem with the bill which ended up with us getting it reduced but was a bit uncomfortable. Beware that the drinks are only included in a hot inside bar where you couldn't listen to the live music. Overall a great hotel and holiday but just bit more attention to detail would improve the niggles

Room Tip: We upgraded to superior room which was worth it
  • Stayed: August 2013, traveled with family
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Thank Binky239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this reviewResponded August 19, 2013

Dear guest,
thank you for your feedback. We appreciate your opinion which is helping us to improve our service. We are happy that you had a good time holiday. Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2013

starting with positive points: good location, helpful staff, nice room size.
negative points:
1- lobby smelling like airport toilets all the time.
2- corridors smelling moist, smoke, and never conditioned.
3- moist in the bathroom
4- dirty room sunbeds
5- they don't change the bed sheets
6- breakfast choice is not 5*
7- all plates are smelling, you will have to use small bred plates to avoid the smell.

If having a pool in the hotel is not important to you, go elsewhere!!!
7- don't dine when its BBQ night; its horrible.
8- too many mosquitos in the rooms.

  • Stayed: August 2013, traveled with family
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Thank Walid M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this reviewResponded August 19, 2013

Dear guest,
thank you for your review. All your experiences and opinion will help us in order to improve our service and facilities. Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2013

Had a lovely week at this hotel. Very good rooms and very helpful staff. The sun deck has a large pool and access in to the sea , wide range of sun beds and managed to use four poster, pods and conventional sun beds without having to reserve early in the morning.
Overall a good week Dubrovnik is a lovely city.

  • Stayed: August 2013
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Thank 46m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this reviewResponded August 12, 2013

Dear guest,
thank you very much for your feedback. Wish to welcome you again in our hotel. Best wishes.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2013

Nice hotel with pleasant and attentive staff. Rooms good with delightful views. Walk to town ok but use bus coming back! Pool and beach area fine at start of day but get down early with a towel to reserve beds! Roller skating waitresses great! BUT after mid afternoon the local children descend on it followed shortly by the fathers who set up card and smoking school for the rest of the day. Rowdy and not acceptable. The reception reserved us a bed out of the way but it appears there is a dispute with council over making it a private beach. Only negative though on a very pleasant hotel with good restaurants and bars .

  • Stayed: July 2013, traveled as a couple
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Thank 78Andrew56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this reviewResponded August 12, 2013

Dear guest,
thank you for your review. We are glad that you had a nice vacation in our hotel and also want to apologize for the pool issue. Our hotel is still pending for the beach privatization. We expect results soon. Wish you kind regards.

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Reviewed August 5, 2013

We had a great stay at this hotel. You can walk to old town if you can stand the heat. However we found the busses very convenient. Just take to the right when you leave the hotel, and you'll soon se some stairs on your left that leads to the bus stop.

The staff at this hotel are very helpful, rooms are clean, breakfast has a good selection of food and some of the sunbeds are really comfy.

  • Stayed: July 2013
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2  Thank Enits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this reviewResponded August 8, 2013

Dear guest,
thank you for your review. Our greatest joy is when our clients leave satisfied. Wish to host you again. Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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