We stayed here two nights with a group tour. The room access was not good, we need to carry our luggage to a staircase before the lift. After coming out from the lift, we need to go up a few steps up the stairs again before we could reach our room. It would not be easy for elderly guest or guest with big luggage.
We were quite disappointed to see our beds linen was rather old and off color( white became yellowish), we requested a double bed but the hotel just gave us twin bed joined together. The walls of the room also badly stained by luggage marks. Even the floor carpets and bed side tables could see dust particles, luggage stool and the sofa also dirty and stained. We complained to the hotel, they explained that they were overbooked. They changed the bed linens and did some superficial cleaning.
It is a pity this hotel has good location, can have breakfast with sea view but they should improve on the service quality in term of cleanliness and convenience. They should provide a ramp to pull luggage rather than expecting the guests to lift them through the staircases.
Overall we feel that the hotel is below our expectations in terms of cleanliness and room amenities. The hotel has nice open dining area with good sea view but the room is too basic and not very comfortable. This hotel fits those who like to enjoy the surrounding view and don't intend to spend much time inside the room.
- Official Description (provided by the hotel):
- Rising above the Adriatic Sea, Hotel Ariston 5* features 115 newly renovated rooms and a wide range of facilities which will spark the enthusiasm of any visitor, whether a holidaymaker or a business traveller. Minutes from the world-famous UNESCO site - Dubrovnik Old Town, enjoy the hotel's quiet and natural surroundings, expansive sea views and wake up to the sounds of waves. Charming, elegant and comfortable rooms will be your oasis to relax and unwind, in addition to multiple outdoor pools, a wellness zone and three restaurants with outdoor dining options. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Splitty, Expedia, Orbitz, Travelocity, Hotwire, Cancelon, Evoline ltd, HotelQuickly, getaroom.com and TripOnline SA so you can book your Ariston Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.