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“A great week”
Review of Hotel Uvala

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Hotel Uvala
Ranked #32 of 68 Hotels in Dubrovnik
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A great week”
Reviewed August 26, 2014

We have just returned from a wonderful week at the Hotel Uvala. The staff were friendly and helpful. As others have stated the rooms are in need of new carpet and some of the furniture is rather dated but our room at the front was beautifully clean and had a fantastic view over the bay. The beds were comfortable (we slept better than at home), the bathroom good and the room's air conditioning worked well. The restaurant provided a wide range of freshly cooked food both at breakfast and in the evening. The hotel is situated in a quiet area close to the beaches and a short walk from the resort centre with a variety of bars and restaurants. It's also only a short bus ride from the old town...this provided the perfect holiday combination for us. Our only complaint was that the outdoor pool was unheated and can only be described as cold in mid August - the sea was much warmer! There is a small heated indoor pool and a Jacuzzi although this was out of order while we were there. Would we go back - certainly.

  • Stayed August 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank 26Steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Uvala, responded to this review, August 27, 2014
Dear Madam / Sir,
Thank you for your comments. Your suggestions and observations will be taken into the consideration. We would be pleased if you choose to visit us again.
Best regards.

Pero Bes
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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434 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
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English first
Munich, Bayern, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 25, 2014

We had a wonderful stay, it was perfect, the pool was super ! you could really swim without playing kids in it all the time. Perfect location, next to the old town (bus directly in front ) and next to the beach (sea) . You can also go by bus (5 minutes) to the famous Copacabana beach. Thank you for the hotel and the moderate prizes ! The Breakfast was overwhelming !

Room Tip: we was in a room to the sea. beautiful scene !
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  • Stayed August 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Barbara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Uvala, responded to this review, August 27, 2014
Dear Madam / Sir,
We are pleased you were satisfied with your stay in our hotel.
Thank you for your kind words and visit us again.
Best regards.

Pero Bes
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 4 Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 22, 2014

This was our 10th or so visit to Croatia but the first time we've stayed at the Lapad peninsula or the Hotel Uvala.
Location - conveniently located 15 mins bus ride from the old town; no. 4 bus stops next to hotel (buy the Dubrovnik tourist pass for 1,3 or 7days from the hotel)
Rooms - suggest you opt for a sea view room on 4th floor with a larger balcony. Rooms were kept clean but could do with an upgrade but this can be said of many hotels in Croatia
Staff - all staff were friendly and very helpful
Food - we stayed HB and food was available via buffet service. We found the evening meals both varied + faultless. If you expect English food (in any Croatian hotel) you will be disappointed

We tend not to return to the same areas / hotels but if we wanted to visit Dubrovnik again we would definitely look at returning to the Hotel Uvala.

Room Tip: suggest you opt for a sea view room on 4th floor with a larger balcony.
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  • Stayed August 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Tidy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Uvala, responded to this review, August 27, 2014
Dear Madam / Sir,
You are a true friend of our beautiful Dubrovnik and Croatia. Your comments and suggestions will be taken into the consideration.
We are hoping you will chose again Dubrovnik and our hotel.
Best regards.

Pero Bes
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
midlands
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 21, 2014

Staff very courteous, friendly and efficient. Had a lovely room facing the sea/bay. Although there was a road to the front it wasn't disturbing at night. The room/ensuite were very clean-previous reviewers mentioned shabby carpets, they are kept very clean but could do with a refresh. Many of the marks could be Sun lotion spots(!?:+>). Hotel kept cool which was a relief to come into from the heat. Breakfast buffet offered variety with small changes each day-enjoyed that. We didn't stay for the lunch or evening meals. But did order from the bar menu twice-not impressed with that so didn't do it again and wouldn't recommend it. Food in a nearby cafe, Blue Planet, very good quality and price. Highly recommended. Also recommend restaurant Konavoka, creme brulee to die for and other delicious deserts. The Taverna in the grounds of grand hotel also worth a visit. Pool area has plenty of sunbeds, not heated but ok as it was very hot. Indoor pool area under glass so humid but pool heated. The Jacuzzi was turned off for the last 3 days of our stay however the one in the spa was available so no problems. Overall we would definitely stay again if we could have a similar room. One thing more, the bath was quite high sided. Some may find it difficult to get into for a shower even with the two handrails-I'm 5ft6/7 and had to take care getting in and out. Would recommend walking to the Palace Hotel and looking at the view from their bar and follow the path past it to the lookout point-beautiful view. Also follow the coastal path around the bay and peninsula, great views, some nice cafes and Copacabana beach is beautiful. This hotel very convenient for the number 4 bus into Dubrovnik. 12 kuna each way, only 15minutes and very frequent. Stops right near the old town. We found it best to go in 9am. Absolutely rammed during the day and evening not much better. Expensive though to eat or drink. Cheaper up on higher level roads. We didn't find it cheaper to buy the Dubrovnik card when we thought about it so didn't. Walking the walls a definite must!

Room Tip: High level facing sea.
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  • Stayed August 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
3 Thank kathy00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Uvala, responded to this review, September 4, 2014
Dear Madam / Sir,
Thank you for such a detailed review where you describe all our advantages and also things that need to be improved in order to have a pleasant stay in our hotel.
We will be pleased if you choose to visit us again.
Best regards.

Pero Bes
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 8, 2014

Pros

Amazing view (if you opt for seaview room)

Most of the staff are customer oriented and helpful

Far enough away from the busy of Dubrovnik old town to feel like a sanctuary

Great pool


Cons

This is not a 4 star by any stretch and needs a re categorisation

Food was shockingly bad - we walked up the hill and ate at the Dubrovnik palace - the buffets the same price and much (much) better

The wet areas are really grimy and dirty - I'm not sure the last time the hot tub was properly cleaned

Room Tip: No room wifi, you'll need to come down to reception or pool
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  • Stayed August 2014, traveled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank DougCOsborne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Uvala, responded to this review, August 14, 2014
Dear Madam / Sir,
Thank you for choosing our hotel as well as our beautiful destination Dubrovnik.
We carefully analyze all guests’ suggestions and remarks and looking the best possible solution for them.
I am more than sure that most of your comments and remarks will be solved at the end of this season.
Thank you for your kindly comments and we hope to see you again in our hotel.

Best regards,
Pero Bes
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgium
1 review
Reviewed August 6, 2014

For us, Nadia Donckerwolcke and me Ghersin André was your hotel exellent and outstanding, with a remarkable management. A very friendly and capable service everywhere (roomservice, breakfast and dinerservice) We will comeback!!!
Sencerrely,
Nadia and André

Room Tip: All the rooms are O.K..Ofcourse with seaside is marvoulous!!
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  • Stayed June 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank André G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Uvala, responded to this review, August 14, 2014
Dear Madam / Sir,
We hope you will visit us again in our small and intimate hotel. We are striving to make everyone’s stay as memorable as possible so the guests will wish to return to our hotel and beautiful Dubrovnik again.

Pero Bes
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 5, 2014

Me and my wife had a lovely time at the hotel, the rooms were always clean and tidy and the staff were smart and professional. The food was also wonderful and the chef even cooked me poached eggs on toast because that is my favourite.

  • Stayed July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Uvala, responded to this review, August 14, 2014
Dear Madam / Sir,
It is a great pleasure to receive such a review. We truly hope you will visit us again.
Kind regards from the entire hotel staff and me.

Pero Bes
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Uvala

Property: Hotel Uvala
Address: Masarykov Put 6, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Swimming Pool
Hotel Style:
#19 Family Hotel in Dubrovnik
#19 Spa Hotel in Dubrovnik
#26 Luxury Hotel in Dubrovnik
#29 Romantic Hotel in Dubrovnik
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Uvala 4*
Number of rooms: 51
Official Description (provided by the hotel):
This modern 4 star hotel is located in Lapad Bay, a quiet area dominated by the clear blue sea and shady green pine forrests, only a short bus ride from the Old town. A spirit of well-being is present throughout the Uvala hotel – from the beautifully designed, non-smoking air-conditoned rooms with balconies overlooking the Petka Hill or Lapad Bay and the excellent spa facilities to the various selection of menues offered at the Mantala restaurant. Enjoy your complimentary breakfast at the summer terrace with magnificent views of the whole bay and the Elafiti archipelago. The Rozolin Bar is an inviting place to sip a coctail in the afternoon or enjoy your coffe in the morning. Uvala's Wellness centre offers complimentary use of both indoor and outdoor swimming pool and fitness centre as well as discounts on all other services. ... more   less 
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Also Known As:
Uvala Hotel Dubrovnik
Hotel Uvala Dubrovnik

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