We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Imperial Dubrovnik
Ranked #5 of 68 Hotels in Dubrovnik
Certificate of Excellence
United Kingdom
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great staff”
Reviewed July 25, 2014

We stayed a week at this hotel and it is in the best position for the old town.
Exceptionally clean,very friendly helpful staff.
We didn't visit the pool or spa so couldn't comment on this but everything else was great.

  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Shirl R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, July 28, 2014
Dear Guest,
Thank you for taking your valuable time to complete the review on TripAdvisor,

We were delighted to read that you were satisfied with the services and facilities offered at the Hotel and would like to take this opportunity to thank you for selecting us for your stay in Dubrovnik .

Once again we thank you for your review and we look forward to the opportunity to welcoming you back to the Hilton Imperial Dubrovnik in the near future

Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,055 reviews from our community

Traveler rating
    2,221
    648
    132
    35
    19
See reviews for
564
1,593
159
149
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (598)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Bogota, Colombia
Level 6 Contributor
130 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed July 24, 2014 via mobile

Beautiful old building , nice and modern interior. Best location to explore the city , everything with a walking distance. Bed and pillows can not be better. Breakfast buffet was excelent with multiple choices from asian to local food.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Andres R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, July 28, 2014
Dear Guest,

Thank you for taking a moment to share your experience. We are pleased to hear you found the staff and the services to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

Sincerely,
KRISHANTA DAMUNUPOLA
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level 6 Contributor
104 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
Reviewed July 21, 2014

I stayed here some few years ago and have been happy with this hotel. This time I left happier even. We were put up in the main building on 3rd floor. While we had a comfortable room overlooking the entrance (which involves overlooking a very well maintained area, trees, some part of the bypassing street and a lot of the open sky) I asked to change for a view over the old town. Staff worked hard to accomodate my request. In this hotel, rooms are unsimilar to each other because of its old architectural structure. (Something I really like.)
Staff overall have been great. Receptionists, house-keeping, restaurant (went there once for lunch) and executive lounge. Up there, Paula does an extremely good job, but all other staff have been very welcoming as well.
The pool area is well maintained but should be under more surveillance. It is a covered swimming pool with not much space left beside for lounge chairs. We had a family there abusing the pool and steam sauna as play ground (splashing into the pool and keeping the door ot the steam sauna open). Eventually mom arrived and invited kids to a picnic at the lounge chairs beside the pool.
All in all I left as a happy guest. I chose Hilton because of my status with HHonors. I think, even without status I would have been equally happy.

  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Zurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, July 28, 2014
Dear Guest,
Let me say “ Thank You” for your review,
We were delighted to read your review and very pleased to hear that your experience with us was an exceptional one.
Guest reviews of this nature will definitely motivate & help the team to achieve higher standards, which will in turn enhance the guest experience.
Once again we thank you for the opportunity given to us to serve you and would love to welcome you back to imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 21, 2014

The location is fabulous: perched just outside Old Town Dubrovnik overlooking the sea. The hotel rooms are quiet, tastefully furnished and extremely clean. It has a well equipped gym, a bright indoor pool and a full spa. The service is first rate. Every member of the staff from those at the front desk to servers in the restaurants treat you like a valued guest. Built over a century ago as the Grand Imperial --Dubrovnik's first modern luxury hotel --the Imperial Hilton has kept its topnotch standards. We splurged on a package including breakfast in the beautiful restaurant and access to the executive lounge. The lounge has a long balcony with a spectacular view of the sea and serves tasty nibbles along with coffee and drinks from 7 a.m. till 11 p.m. It also has copies of the major international newspapers run off daily from the Internet. For us it was a tiny bit of heaven!

Room Tip: If you room is not a sea view, ask for a city view room with balcony. The balconies have a small tab...
See more room tips
  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank VivCanada1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, July 28, 2014
Dear Guest,
Thank you for taking your valuable time to complete the review on TripAdvisor,

We were delighted to read that you were satisfied with the services and facilities offered at the Hotel and would like to take this opportunity to thank you for selecting us for your stay in Dubrovnik .

Once again we thank you for your review and we look forward to the opportunity to welcoming you back to the Hilton Imperial Dubrovnik in the near future

Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK, London
Level 5 Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed July 21, 2014

My partner and I stayed for 5 nights in an Executive room (these are all on the 4th floor) with a sea view. The location is great, literally at the gate of the old town and we felt very smug of a night just taking 20 steps up the road to be back! We felt going for the Executive room was worth the money. Our view over the sea was great (better than some of the buildings in the old town) and the Executive lounge has a terrace which looks out to sea. The snacks were good and you could call in at any time during the day, 6-8pm wine/spirits were served. Special mention to Paula who works in the lounge and helped my partner organise Champagne on my birthday.

Our room itself was spacious with a uber comfortable bed. The breakfast was very good with lots of choice and the staff were universally very helpful. There is a sixt rent a car company located in the hotel and we used this to hire a car for a couple of days. You can park right next to the hotel and overnight as a hotel resident it was 200 kuna.

There is a sun deck but only an indoor pool which i would say was our only drawback but with its position it would be difficult to get an outdoor pool in. A thoroughly great experience.

Room Tip: We loved being on the 4th floor - for us paying the extra to be in a executive room was worth it.
See more room tips
  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank LondonDebsUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, July 28, 2014
Dear Guest,
I take this opportunity to say “ Thank You” for an excellent review.
We are pleased to hear that, we lived up to your desired expectations and you walked away with pleasant memories of your holiday in Dubrovnik.
Whilst humbly accepting your compliments, we would like to thank you for the constructive feedback given, which in turn will immensely assist us to improve the guest experience in the future.
We would look forward to well come you back to Hilton Imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Massachusetts
Level 4 Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 20, 2014

As accommodations in Dubrovnik go, the Hilton Imperial is absolutely perfect: the facilities are newly-renovated and stunning, the service is on par with the most exacting western standards, and the location is steps from the vaunted city walls, yet removed from the crowds. The included breakfast was the best I've had in the Balkans, and the service for breakfast, cocktails and dinner was impeccable. The underground parking is also very convenient.

My only small nit: the gym was cramped and a bit crowded during the two times that I visited.

In sum, if ever again in Dubrovnik, I'd return in a heartbeat.

  • Stayed June 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, July 28, 2014
Dear Guest,

Thank you for taking a moment to share your experience. We are pleased to hear you found the staff and the services to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

Sincerely,
KRISHANTA DAMUNUPOLA
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southend-on-Sea, United Kingdom
Level 4 Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 19, 2014

In April this year we stayed at the Waldorf Astoria to celebrate my wife's 65th birthday and it was a hotel to try and forget!!!

The Hilton Imperial in Dubrovnik could not have been better, and was so different.

From arriving at the front door and the bell boy taking the cases out of the car and up to the room (at the WA the bellboy watched us struggle up the front steps with our cases) we realised this stay was going to be better.

The lady on reception could not have been more pleasant, and the room (we had paid for an executive room) was modern ans spacious with views of the sea and down to the old town.

Breakfast in the restaurant was varied enough to keep all the nationalities visiting the hotel more than satisfied. The lounge breakfast was not quite as varied, but certainly much better than would be expected from a "Continental" breakfast. The staff in the Lounge were brilliant especially Paula.

In summary, this hotel is the best Hilton we have ever stayed in, and as a HHonors card holder we have stayed in a few.
Our room was 125, and we stayed from 10th to 17th July, 2014

Room Tip: Go for an exec room and join the hhonors scheme.
See more room tips
  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael_YPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, July 28, 2014
Dear Guest,
Let me say “ Thank You” for your review,
We were delighted to read your review and very pleased to hear that your experience with us was an exceptional one.
Guest reviews of this nature will definitely motivate & help the team to achieve higher standards, which will in turn enhance the guest experience.
Once again we thank you for the opportunity given to us to serve you and would love to welcome you back to imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dubrovnik hotels
2.3 mi away
Hotel Dubrovnik Palace
Hotel Dubrovnik Palace
#7 of 68 in Dubrovnik
2,018 reviews
2.7 mi away
Valamar Dubrovnik President Hotel
1.2 mi away
Villa Dubrovnik
Villa Dubrovnik
#1 of 68 in Dubrovnik
818 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Hotel Bellevue Dubrovnik
Hotel Bellevue Dubrovnik
#3 of 68 in Dubrovnik
1,496 reviews
2.4 mi away
Valamar Club Dubrovnik
Valamar Club Dubrovnik
#26 of 68 in Dubrovnik
811 reviews
0.7 mi away
Rixos Hotel Libertas
Rixos Hotel Libertas
#13 of 68 in Dubrovnik
1,870 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Imperial Dubrovnik? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Imperial Dubrovnik

Property: Hilton Imperial Dubrovnik
Address: Marijana Blazica 2, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Dubrovnik
#3 Spa Hotel in Dubrovnik
#3 Business Hotel in Dubrovnik
#3 Luxury Hotel in Dubrovnik
#4 Family Hotel in Dubrovnik
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hilton Imperial Dubrovnik 5*
Number of rooms: 147
Official Description (provided by the hotel):
Dominating the area of approach to the Dubrovnik old city, the hotel overlooks the ancient walls and historic red roof tops of the cities palaces. On the four floors in both buildings this historic boutique hotel offers a wide choice of rooms of different size and shapes, following the historic architecture of the former hotel. All 147 air-conditioned rooms, are characterized by a Mediterranean touch that features a combination of modern technology and traditional charm. •Located on the doorstep of Dubrovnik's historic Old town•Historic Dubrovnik hotel - delivering hospitality service since 1897•147 luxurious appointed rooms with Mediterranean touch•Executive Lounge on the third floor with terrace - spectacular views over the Old town and Adriatic sea•Renowned Restaurant Porat - ultimate dining experience•The Lobby Bar, The Lounge Bar•Fully equipped Health Club - indoor swimming pool, sauna, steam bath and gym ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Priceline, TripOnline SA, Cheap Tickets, Hotwire, Cancelon, Agoda, HotelQuickly, getaroom.com and Evoline ltd so you can book your Hilton Imperial Dubrovnik reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Imperial Dubrovnik Hotel Dubrovnik
Hilton International Dubrovnik
Hilton Dubrovnik
Dubrovnik Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing