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“Loved it, didn't want to leave!!”

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Hilton Imperial Dubrovnik
Ranked #6 of 68 Hotels in Dubrovnik
Certificate of Excellence
Reviewed July 9, 2013

From the time you pull up to the hotel, you are treated like family. Check in was a breeze, our bags were delivered promptly to the room. We stayed 6 nights. I would have liked to stayed for two weeks. Great location for walking in the city. We did eat the buffet breakfast at the hotel. A variety of eggs, fruit, pastries , salmon, anything you wanted, just ask. We didn't use the pool or the spa, so can't comment on that. We didn't eat any other meals at the hotel, buy we enjoyed the lounge. The staff went out of their way to help you with anything you needed!
I can't praise this property enough, great management, a happy friendly staff makes for a
"Fantastic " hotel. Your hotel deserves every award trip advisor has. Have a great 2013!

Room Tip: 444 on the corner, great views of the city & water. We didn't face the main body of water. B...
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  • Stayed: July 2013, traveled as a couple
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Thank Denise A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded July 16, 2013

Dear Guest,

Thank you for choosing Hilton Imperial for your stay in Dubrovnik and for your kind comments.

It was a pleasure to read that you were very happy primarily with our location and service.
Acknowledgements such as yours are of great motivation to us. We at Hilton Imperial, always willing to take the extra step to ensure that our guests feels cared for whilst making arrangements to offer a hassle free stay with us.


Once again we thanks you for your review, and would be delighted to welcome you back to Hilton Imperial in the near future.

Krishanta Damunupola
Operations Manager

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1,811 - 1,817 of 3,159 reviews

Reviewed July 7, 2013

Located just outside the Pile Gate of the old town, we loved our 2-day stay at the Hilton. We had booked the 40% off pay-in-advance special, and I could not be happier that we did. The brunch selections were extensive, with a made-to-order egg/omelette station. We had lunch at the hotel the afternoon we arrived, which was just OK and clearly expensive. The hotel lobby bar had a lovely terrace area where we enjoyed happy hour specials. We also had a couple massage and checked out the pool and spa facilities. The roof in the pool wasn't open and we really weren't interested in spending our time in those areas, but it was certainly a nice option, in case it had rained and were secluded to the hotel. We also enjoyed having a nightcap on the outdoor sofa/bar area of the lower-level restaurant each night, which was open until 1am. Staff was extremely attentive.

Room Tip: The balcony rooms looked like they had incredible views, but we just had a standard king. It was an...
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  • Stayed: June 2013, traveled as a couple
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Thank DMW1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded July 21, 2013

Dear Guest,

Thank you for your nice comment on your experience at the Hilton Imperial Dubrovnik.

We are immensely pleased to know that, you had a pleasurable experience with us and glad to receive your appreciation of the hotel and the services.

We express our gratitude for the review and recommending us to other travelers. We would love to serve you on your future visits to Dubrovnik.


Krishanta Damunupola
Operations Manager

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Reviewed July 7, 2013

Just back from a 7 day holiday at the Imperial. you couldnt get a better location just by the Pile Gate, minutes walk from great restaurants. I stayed in an Executive room whichgives you access to the executive lounge on the top floor- stunning views and free drinks and nibbles depending on the time of day. On that note - hats off to Paula and (sorry i forgot your name) the other hostess who were a wealth of local knowledge , friendly and generally added the extra to the holiday. Thank you both. The staff in general were great and the hotel was spotless. Only 2 points- the buffet evening meals were not good value so eat out, and the hotel doesnt have an outdoor pool, which i really missed, but given its location 5 mins walk from the city beach wasnt too nuch of a problem

Room Tip: go executive- its well worth the extra, try and get 3-4 floor
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  • Stayed: July 2013, traveled as a couple
    • Value
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Thank john c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded July 16, 2013

Dear Guest,

I would like to thank you for letting others know of your experience at the Hilton Imperial Dubrovnik.

We are happy to hear that, you had a pleasant stay with us and we were able to live up to your desired expectation. Thank you for your constructive feedback on our F&B, which we will definitely take steps to improve to enhance the F&B experience of our guests.

We shall look forward to welcoming you soon again.

Krishanta Damunupola
Operations Manager

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Reviewed July 6, 2013

The positives: Location can't be beat, only 5mins to Pile Gate. Hotel kept in excellent condition. Buffet breakfast had great selection and represented value for money (we found that indulging ourselves for breakfast really set us up for a full day of sight seeing and only needed an ice cream for lunch!). Staff friendly, especially the ones working in the restaurant. Indoor pool never busy and a bonus with the sweltering heat. Stayed in the annex next to the main building which was adequate, however not as grand as the main building. Rooms were large and cleaned twice daily. Restaurant on the expensive side, however food was good.
The negatives: No porter/door staff to help with bags on arrival and had to carry own 20kg suitcases up the front steps to go into hotel to checkin. Expected better service from a 5* hotel regardless of whether the guest is capable of carrying their own luggage. In room WIFI expensive in relation to the awful reception, line constantly being dropped and had to contact the call centre everyday to be manually connected instead.
Apart from the location and the restaurant service staff being 5*, the overall experience from the hotel only compares to other 4* accommodations.
On a different note.....Dubrovnik is a fairly expensive place however, worth going since it is an extremely beautiful area with clear green sea and plenty of sunshine. Oh, also visit the island of Lokrum and swim in the Dead Sea lake, be careful of sea urchins (stepped on one!).

Stayed: June 2013, traveled with friends
1  Thank yen-chi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded July 21, 2013

Dear Guest,

I would like to thank you for letting others know of your experience at the Hilton Imperial Dubrovnik.

We are delighted to read that, the stay was to your desired expectation. Thank you for your constructive feed back on the arrival experience. We do offer elevator facilities from the road via the main hotel garage. At the mean time, we will definitely see how this could be address so that the guest experience can be enhanced. We shall look forward to welcoming you soon again.

Krishanta Damunupola
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2013

Perfect for the old city and cablecar. Comfortable room and breakfast. Staff were very attentive but perhaps too many of them. We found the fish buffet disappointing given the cost. Nice indoor pool for a relax at the end of the day.

Room Tip: Get the Airport shuttle to the hotel. Rooms at the front may suffer from traffic noise.
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  • Stayed: July 2013, traveled as a couple
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1  Thank nutkins47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded July 16, 2013

Dear Guest,

Thank you for your nice comment on your experience at the Hilton Imperial Dubrovnik.

We are immensely pleased to know that you had a pleasurable experience with us and glad to receive your appreciation of the hotel and the services. Thank you for the constructive feedback on F&B, which we will definitely work towards improving so that, the guest experience will be enhanced.
We express our gratitude for the review and recommending us to other travelers. We would love to serve you on your future visits to Dubrovnik.


Krishanta Damunupola
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2013

The room was large and clean. For those of you with light bothering you while sleeping (like I have) - they have lights that don't turn off at the thermostat, on the TV (two spots), on the light switches and of course the bright alarm clock - extremely annoying. One good thing was that the drapes fully closed and were room darkening.

They had a happy hour from 6 to 7 that left a lot to be desired (only 30% off already very high prices - $15 to $20 for a glass of wine).

The location however was fabulous - a block away from the Old Town (which was fantastic). All the damage from the Serbian bombings 20 years ago have been thoroughly erased.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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1  Thank Bill_and_Nives
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded July 16, 2013

Dear Guest,

I would like to thank you for letting others know of your experience at the Hilton Imperial Dubrovnik.

We are delighted to read that, the stay was to your desired expectation. Also we have noted your constructive feedback on lighting and prices. We will definitely look in to the above mentioned areas to see how we could improve on it.

We shall look forward to welcoming you soon again.

Krishanta Damunupola
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2013 via mobile

A very good Hilton near Pile Gate. Modern, clean, very friendly staff. Executive lounge has a balcony and offers afternoon tea and evening nibbles. Good breakfast. Knowledgeable concierge. Highly recommended.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Impartialabc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded July 16, 2013

Dear Guest,

I would like to thank you for letting others know of your experience at the Hilton Imperial Dubrovnik.

We are happy to hear that, you had a pleasant stay with us and we were able to live up to your desired expectation.

We shall look forward to welcoming you soon again.

Krishanta Damunupola
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Imperial Dubrovnik

Address: Marijana Blazica 2, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Dubrovnik
#3 Business Hotel in Dubrovnik
#4 Family Hotel in Dubrovnik
#5 Spa Hotel in Dubrovnik
#6 Luxury Hotel in Dubrovnik
Price Range: $241 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Imperial Dubrovnik 5*
Number of rooms: 147
Official Description (provided by the hotel):
Dominating the area of approach to the Dubrovnik old city, the hotel overlooks the ancient walls and historic red roof tops of the cities palaces. On the four floors in both buildings this historic boutique hotel offers a wide choice of rooms of different size and shapes, following the historic architecture of the former hotel. All 147 air-conditioned rooms, are characterized by a Mediterranean touch that features a combination of modern technology and traditional charm. •Located on the doorstep of Dubrovnik's historic Old town•Historic Dubrovnik hotel - delivering hospitality service since 1897•147 luxurious appointed rooms with Mediterranean touch•Executive Lounge on the third floor with terrace - spectacular views over the Old town and Adriatic sea•Renowned Restaurant Porat - ultimate dining experience•The Lobby Bar, The Lounge Bar•Fully equipped Health Club - indoor swimming pool, sauna, steam bath and gym ... more   less 
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Also Known As:
Hilton Imperial Dubrovnik Hotel Dubrovnik
Hilton International Dubrovnik
Hilton Dubrovnik
Dubrovnik Hilton

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