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“Great Introduction to the Dalmatian Coast”

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Hilton Imperial Dubrovnik
Ranked #6 of 68 Hotels in Dubrovnik
Certificate of Excellence
Reviewed May 8, 2012

We stayed at the Hilton Imperial Dubrovnik for 3 nights in June last year as the first night of a two week self tour of the Dalmatian Coast. Our package included accommodation and transfers from Dubrovnik, Kocula, Havar and Split.

This hotel is the best positioned hotel in Dubrovnik. It is literally a 1 minute walk until you get to the city walls. That is one thing that I really liked about the hotel – we were able to stay out late in the old town and didn’t have to worry about how we were getting home, about safety etc, it was only a short walk to the hotel.

We stayed in the annex but had full use of the hotel although there is much to see in Dubrovnik and time using the hotel facilities was limited. The friendly staff allowed use of the Executive lounge balcony for night photos of the fort opposite - amazing results.

Again, this hotel is amazing (it is ranked #1 in Dubrovnik for a reason!). I have recommended the hotel to friends who are traveling to Croatia this summer and have no hesitation in doing so to anyone requiring accommodation in Dubrovnik.

Ossie

  • Stayed: June 2011, traveled as a couple
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1  Thank OssieTraveller70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded May 14, 2012

Dear Guest,
I would like to thank you for letting others know of your wonderful experience at the Hilton Imperial Dubrovnik. I was delighted to read your very kind comments, and I am very pleased you had a nice stay. Our location really is just outside the city walls, and I am glad you liked it. Thank you for your reccomendations. Feedback is always important as it is a vital way of reviewing the level of service and facilities we provide our guests so as to make improvements.

I hope that we will be able to look forward to welcoming you back to the Hilton Imperial Dubrovnik.


Kind regards,

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,212 - 2,218 of 3,193 reviews

Reviewed May 6, 2012

This is a truely wonderful hotel I cant fault it. The information from Tripadviser was spot on. All the staff were really helpful and friendly. We stayed for 4 nights, we used the pool which was large and warm and the breakfast was fantastic.I would definitly reccomend this hotel.

  • Stayed: April 2012, traveled as a couple
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1  Thank 481Sheila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded May 7, 2012

Dear Guest,
I would like to thank you for letting others know of your wonderful experience at the Hilton Imperial Dubrovnik. We are very proud to read that our friendly and efficient team treated you with utmost care. Thank you for complementing our Health Club facilities and renowned Hilton breakfast.
Looking forward to welcome you again in our hotel!
Kind regards,

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2012

The Hilton Imperial is a wonderful hotel. A lovely building well situated near the Pile Gate of the Old City. The rooms, the Executive lounge (if you book a good grade of room), the friendly staff and the great food (a fantastic breakfast & romantic restaurant) are all fab! I needed a good break and could not have chosen better. Would recommend to anyone. Go on treat yourself - your wife, partner or friends - it will make your year. You may even decide to go back to see more of the beautiful Dubrovnik - and wander around enjoying the culture, buildings & views + eating and drinking in courtyards or by the old Port. Probably May or September best unless you can cope with the heat and don't mind crowds. Fantastic.

Room Tip: Worth asking about an Executive room (with balcony) - get access to Executive lounge + terrace, with...
See more room tips
  • Stayed: May 2012, traveled as a couple
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Thank NKSSutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded May 7, 2012

Dear Guest,
Thank you for your nice comments regarding your experience at the Hilton Imperial Dubrovnik! I was delighted to read your very kind comments, and I am very pleased you had a nice stay. Our aim is to ensure high guests satisfaction. Feedback is always important as it is a vital way of reviewing the level of service and facilities we provide our guests so as to make improvements. Once again thank you for your truly valuable comments. I hope that we will be able to look forward to welcoming you back to the Hilton Imperial Dubrovnik.

Kind regards,

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2012

Best hotel I have stayed in in a long while, from the views of the old town to their wonderful breakfast- we truly enjoyed our stay!

  • Stayed: June 2011, traveled as a couple
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Thank MarEDoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded May 7, 2012

Dear Guest,
Thank you for choosing Hilton Imperial for your stay in Dubrovnik and for your kind comments. I am happy to hear you have enjoyed your stay with us, and we are looking forward to welcoming you back to Hilton Imperial in the near future.
Kind regards,

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2012

We stayed at the hotel 3 days until May 1. I do not write too much because all the good things have been said before. I just want to reaffirm them. After a cold time in Austria we made a last minute decision to visit Dubrovnik. It was our first time there. Staff, room, breakfast, swimming pool, all very nice indeed. The room rate is not low for Croatia but it might be the nicest Hilton in Europe (I have experience with most of them) if you prefer smaller hotels.
What could be criticized ? Prosecco in the lounge (the lack of) is all that comes to mind.

Room Tip: Sea-view and balcony even if you pay more !
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  • Stayed: May 2012, traveled as a couple
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Thank mimainn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded May 8, 2012

Dear Guest,
Thank you for your nice comments regarding your experience at the Hilton Imperial Dubrovnik! I was delighted to read your very kind comments, and I am very pleased you had a nice stay All guest feedback is extremely important to us, as it is only through constructive criticism that we are able to assess and continuously improve the service standards, which we strive to achieve.
I sincerely hope to welcome you again in Hilton Imperial Dubrovnik!

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2012

We stayed at the Hilton Imperial Dubrovnik for 2 nights in April 2012. We had dropped our rental car off in the wharf area so we caught a taxi to the hotel as is was too far to walk.

The staff at this hotel are fantastic. From check in to breakfast to check out, everyone had a smile on their face, always said hello as you walked through the hotel and were very friendly. A member of the reception team spoke with us about our entire European trip and wanted to make sure that our stay at the hotel (our last of our trip) was comfortable and enjoyable – and it was!

This hotel is probably the best positioned hotel in Dubrovnik. It is literally a 1 minute walk until you get to the city walls. That is one thing that I really liked about the hotel – we were able to stay out late in the old town and didn’t have to worry about how we were getting home, about safety etc, it was only a short walk to the hotel.

Again, this hotel is amazing (it is ranked #1 in Dubrovnik for a reason!). I would stay here again when I return to Dubrovnik, with no hesitation.

  • Stayed: April 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Thank Natasha058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded May 7, 2012

Dear Guest,
Thank you for taking the time to write a response after your recent visit.
Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. Thank you for nice complements for our location. It was particularly pleasing to see that your impression of our staff and service was good and that you felt well taken care of during your stay.

We look forward to welcoming you back to the Hilton Imperial again.

Kind Regards,

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2012

We were given a room in the annex - this was perfect. It was a large room with a very comfortable king size bed. The air conditioning was almost silent (never had that before), and all other features you'd expect of a five star hotel - an excellent room/bathroom design. The breakfast is among the best I've had in a hotel, with the unique feature of an "egg chef" preparing eggs to your requirements. We used the pool a couple of times, and noted the gym. Every part of the hotel was extremely clean. I should commend the friendliness and efficiency of all the staff we encountered. Finally the location was perfect, being a short walk from the old town, and about 5 minutes away from the cable car. Buses and taxis were in the square, 2 minutes from the hotel. We will definitely book this hotel again when we return to Dubrovnik.

Room Tip: Can't comment on the main hotel rooms, but would recommend using the annex.
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  • Stayed: April 2012, traveled with friends
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2  Thank CSD_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vmargaretic, Public Relations Manager at Hilton Imperial Dubrovnik, responded to this reviewResponded May 7, 2012

Dear Guest,
Thank you for your nice comments regarding your experience at the Hilton Imperial Dubrovnik! I was delighted to read your very kind comments, and I am very pleased you had a nice stay. We always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Thank you for complementing our location, room facilities and renowned Hilton breakfast. Once more, thank you for all your comments.
Looking forward to welcoming you again in our hotel!
Kind regards,

Vlaho Margaretic
PR Manager
Hilton Imperial Dubrovnik

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Imperial Dubrovnik

Address: Marijana Blazica 2, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Dubrovnik
#3 Business Hotel in Dubrovnik
#4 Family Hotel in Dubrovnik
#5 Spa Hotel in Dubrovnik
#6 Luxury Hotel in Dubrovnik
Price Range: $304 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Imperial Dubrovnik 5*
Number of rooms: 147
Official Description (provided by the hotel):
Dominating the area of approach to the Dubrovnik old city, the hotel overlooks the ancient walls and historic red roof tops of the cities palaces. On the four floors in both buildings this historic boutique hotel offers a wide choice of rooms of different size and shapes, following the historic architecture of the former hotel. All 147 air-conditioned rooms, are characterized by a Mediterranean touch that features a combination of modern technology and traditional charm. •Located on the doorstep of Dubrovnik's historic Old town•Historic Dubrovnik hotel - delivering hospitality service since 1897•147 luxurious appointed rooms with Mediterranean touch•Executive Lounge on the third floor with terrace - spectacular views over the Old town and Adriatic sea•Renowned Restaurant Porat - ultimate dining experience•The Lobby Bar, The Lounge Bar•Fully equipped Health Club - indoor swimming pool, sauna, steam bath and gym ... more   less 
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Also Known As:
Hilton Imperial Dubrovnik Hotel Dubrovnik
Hilton International Dubrovnik
Hilton Dubrovnik
Dubrovnik Hilton

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