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“Helpful staff can make all the difference!”
Review of Tirena Hotel

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Tirena Hotel
Ranked #23 of 67 Hotels in Dubrovnik
Manchester, United Kingdom
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Helpful staff can make all the difference!”
Reviewed July 4, 2014

Enjoyed a four night stay here last week. Staff were all in the right jobs! The dining room staff were excellent and were a pleasure to be around
The food was always plentiful looked good and the only fault I would have was the fruit wasn't always available. I do not blame the hotel for that I blaming the guests who were stealing it for later.
Would definitely recommend this hotel!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gail b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nenad M, General Manager at Tirena Hotel, responded to this review, July 12, 2014
Dear guest,
We appreciate that you took the time to write your impressions regarding your stay in Tirena.
I am happy to read that your 4 night time with us was pleasant and that you would definitely recommend us to others.
I hope that we will have the pleasure to host you again and all of us send you warm regards from Dubrovnik.
Nenad Marić
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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604 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (156)
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zwaanshoek
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 3, 2014

Tirena hotel is a very good and comfortable hotel 6 km from Dubrovnic.
The food is very good. Breakfast and dinner are buffets.
The location is outside Dubrovnic, but busnr 6 stops nearby the hotel and takes you to The old city.
You can buy a busticket in the bus for 15 Kuna, but in the souvenir shop in the hotel you can buy a bus ticket for only 12 kuna. The ticket is valid for one hour. And the bus is also driving at night till 02.30 hours.
Animation in the hotel is more for elderly people, but we always walk to Valamar Club next door.
At daylight we went to the swimming pool there and in the evening around 2100 hrs we visit the shows of Valamar Club.
The animation team there is really fantastic!
Of course you can also swim at Tirena, that is more quite than the Club.
All the facilities of the Club are free for the guests of Tirena.
The WIFI is very bad!! It is very slow or brake down every minute.
There are also a lot of cats around the hotel, even in the patio during our dinner!
I do not like that so much!
The staff is very friendly and helpfull.

Room Tip: The best rooms are those with sea view. Roomnrs. 311-312-313 or 411-412-413
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stes1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nenad M, General Manager at Tirena Hotel, responded to this review, July 7, 2014
Dear guests,
We’d like to thank you for taking the time to share your review of your stay and for sharing all your kind words about your visit. It sounds like you were able to enjoy all the best that Valamar hotels and Resorts offer in Dubrovnik and I am happy that you have enjoyed animation shows in our sister hotel. I am sorry to hear about the WI-fi problem as we are working our best to fix any reported issues with it.
We hope to welcome you back to hotel Tirena in the near future. Please let us know if we can be of further assistance.
Nenad Marić
General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, United Kingdom
Level Contributor
98 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 1, 2014

We stayed here for 4 nights a part of a coach trip. The hotel is large and part of a complex built during the Communist era but has since been modernised. The reception area is large, light and airy. The staff are very friendly although on the day we checked out there was no-one to be seen for about 15 minutes!
Our room was on the same level as reception and was a good size. It overlooked the poll and had lovely views although it could be noisy at times. The beds were large and comfortable although the pillows were very soft. A request for a firmer pillow was ignored. There was plenty of wardrobe space and a free safe.
The bathroom was large with a nice shower in the bath. Towels were changed everyday although they were quite small. The bathroom door locked itself during our first night but fortunately the receptionist was able to fix it immediately. He promised to get it fixed by maintainance but that never happened.
Meals were eaten in the dining room downstairs from reception. It resembled a works canteen and was extremely noisy at busy times, it could really do with soundproofing. It's better if you can get a table outside as it's much quieter. The food was very good with freshly cooked eggs, meat etc at breakfast and dinner. There was always a very good choice.
The hotel was connected to the other hotels in the group by shops and bars. Although the hotel was outside Dubrovnik it was easy to get the number 6 bus which ran every 10 minutes. It's easier to get bus tickets from the hotel shop than pay on the bus.
The bar and terrace were very pleasant and prices weren't too high. There was entertainment every evening which was variable. We had a drinks reception on our last evening which went down well.

Room Tip: Choose a room on the same floor as reception away from the bar which can be very noisy
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pammyk187047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nenad M, General Manager at Tirena Hotel, responded to this review, July 7, 2014
Dear guests,
Thank you very much for your comment regarding your recent stay in Tirena.
It is very nice to hear you were happy with the hotel, it's facilities and the food.
We hope we will have another opportunity to welcome you in our hotel!

Best regards,
Nenad Marić
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 27, 2014 via mobile

Stayed here for three nights while visiting Dubrovnik. Staff was always very friendly and happy to help with anything. Dita, at reception, was so accommodating when we checked in and requested a room change for a sea view. The pool was great. The food options at the pool are average but the drink selection is good. Easy to take the bus into the old town. Large selection to choose from at breakfast. Very clean rooms. Had a great stay here and would recommend!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Danielle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nenad M, General Manager at Tirena Hotel, responded to this review, July 1, 2014
Dear guests,
Thank you very much for a great review of our hotel and your recent stay with us.
I am very happy to read that you had a great time and we hope to see you again as our guest.
Best regards from Dita and the entire hotel staff.
Nenad Marić
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Springs, California
Level Contributor
193 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed June 22, 2014

We stayed there for three nights in room 326. The check-in area is spacious, light, warm and inviting with plenty of room to move around and book in tourists. It is in the Bubin Kuk area of Dubrovnik but the bus runs every 15 minutes on the hour and you can pick it up in two very close locations near the hotel. The preferred spot for me was at the back of the hotel and through the park--just follow the signs--because it is the 1st and last stop on the bus route so you will always get a seat. It takes you directly to the entrance to Old Town Dubrovnik and you pick it up across the street to return to the hotel. The cost is 24 kuna RT and you can pick up the ticket at the little shop in the lobby of the hotel which will expedite getting on/off. Another tip is to put the ticket with the white side UP into the machine when you get on the bus! It's only a 15-minute trip.

When we went to the room, we could not figure out the TV or how to close the doors. We went downstairs and requested help. Someone knocked on the door within minutes and we got it sorted out. BTW-the door handles should be facing down and brought up to or down together to open or close.

The bed was comfortable. We travel with our own pillows. It was clean, spacious and we had a balcony. The bathroom sink did drain slowly. There is a safe in the closet and plenty of storage. there is also a small fridge stocked with items to buy.

The first night we ate the buffet which cost €15/ea. ($20.) and included everything you would expect. The salad area was good. There was medium rare beef, grilled chicken and pork and several potatoes to try and other veggies. We did not eat any other nights simply because you always eat too much at a buffet. It was simply prepared food and nothing gourmet.

Our room included breakfast which also had everything for a healthy start to the day. The chefs or Europeans like their eggs very well done so I gave instructions to the chef when to take mine off the grill because it was done--no problem. The first day I had an omlette and the other days just one egg over easy. Good selection of breads are available, yogurt, cereal, fresh fruit, etc.

The pool is huge but I don't think it's heated. There is a swim-up bar, covered area in case it rains, a snack bar and a lovely setting to enjoy.

There is a nice lobby bar with a patio area and a TV for watching the World Cup games. Prices are VERY reasonable and they do not gouge you by overpricing drinks. Parking is convenient too and NO EXTRA CHARGE. We also had live entertainment by a singer who was good.

It's a huge hotel and I think very well run. The staff always greeted us and smiled! They all spoke very good English and were good at anticipating your needs. We had just come from touring Italy and Italians should come here for training!!! All of the employees appeared to enjoy their job. It was such a pleasant experience and I hope they continue this excellent service practice and do not make me look like a fool if you choose this hotel and find a different experience.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank love2eat333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nenad M, General Manager at Tirena Hotel, responded to this review, June 25, 2014
Dear guests,

Wow, thank you very much for a 5* review of our hotel. We are delighted to hear you stay with us was enjoyable. Thank you very much for choosing Tirena,as we are proud and happy to have been able to justify the trust you have placed in us. We most certainly look forward to greeting you again. Please let us know if we can be of any assistance when you decide to come over on your next visit.
Yours sincerely
Nenad Marić
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 22, 2014 via mobile

Tirena is a hotel easy to reach from Dubrovnik, several buses goes from the two nearest bus-stop. Bus no 6 can be a little crowded 10am but no 5 works well if its a trip to old town. You find beautiful paths around the hotel and near the recommended beach you can see bats in the evening if lucky. Breakfast is really good for a hotel with only three stars and service, such as cleaning and wash, is good. I had my shirts cleaned in less than 12 hours despite information said around 24h. The hotel can be a loud place in evenings, especially if room near stairs. Taxi can be arranged within ten minutes and there are lots of restaurants around if not willing to go downtown.

Stayed June 2014, traveled with family
Helpful?
2 Thank Johan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nenad M, General Manager at Tirena Hotel, responded to this review, June 25, 2014
Dear guest,
Thank you for your comment of our hotel and of your recent stay in Tirena.
I am happy to read that you have enjoyed your stay with us. I am thrilled that our service level has exceeded your expectations for a 3 star hotel and that we managed to provide a service which is much higher than our official rating states.
I hope that you and your family will be our guests in the future and until then I send you warm regards from Dubrovnik.
Nenad Marić
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 21, 2014 via mobile

We stayed here for 7 nights in May 2014. Hotel was clean and comfortable. Comfy bed and good power shower. TV and hair dryer in rooms along with complementary shower gel. Food is fantastic. Lots of choice and always fresh. Staff very helpful. Beach and beach bar nearby and bus route no 6 to old town outside the hotel. Would definitely recommend.

Stayed May 2014, traveled as a couple
Helpful?
3 Thank Loopylise221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nenad M, General Manager at Tirena Hotel, responded to this review, June 24, 2014
Dear guest,
Thank you for the Fab! review of our hotel.
We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Nenad Marić
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tirena Hotel

Property: Tirena Hotel
Address: Iva Dulchica 36, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 On the Beach Hotel in Dubrovnik
#23 Family Hotel in Dubrovnik
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Tirena Hotel 3*
Number of rooms: 208
Official Description (provided by the hotel):
A quiet haven close to the vibrant historic centre of Dubrovnik Located in the quiet natural surroundings of the Babin Kuk peninsula, the Tirena Hotel is ideal for a relaxing holiday close to the vibrant historic centre of Dubrovnik. Enjoy sunbathing next to the spacious outdoor pool or on the nearby Dubrovnik beaches. Taste traditional Dalmatian dishes and watch your meal being prepared right in front of you in the hotel's buffet restaurant. Explore the historic centre of Dubrovnik and then take a boat to the idyllic islands in South Dalmatia. For an even more fulfilling holiday, there are excellent entertainment programmes, a variety of sporting activities, and luxurious wellness centres that you can use in the nearby Valamar hotels. ... more   less 
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Also Known As:
Hotel Tirena Dubrovnik

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