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Reviewed August 31, 2016

We stayed here in July 2016 and it was heaven. Rooms are lovely with gorgeous views, friendly staff, 2 pools, as well as a private beach, and plenty of sun loungers. Breakfast was delicious and you could enjoy whilst taking in the gorgeous view. Easy to get to the old town, either via bus from right out the front of hotel or taxi. Lovely walks around the hotel as well, highly recommend.

Date of stay: July 2016
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
4  Thank Leesh13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hrvoje S, General Manager at Hotel Dubrovnik Palace, responded to this reviewResponded September 1, 2016

Dear Leesh13,

Thank you very much for your candid feedback regarding our gorgeous views, friendly staff, delicious breakfast...We look forward to welcome you back to Dubrovnik and the hotel Dubrovnik Palace again in the near future.
With kind regards,
Hrvoje Sanje
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2016

A great place to stay with the most beautiful views. Attentive staff, with good service, large variety of breakfast with a live kitchen, and spa facilities.
There are breathtaking views of the Adriatic sea, boat life, and sunsets. The old town (which is a MUST visit) is only about 95 croatian kunas away (about 10 minute drive) away. From the old town you can catch a boat to Lokrum island which is stunning and if you watch Game of Thrones there are scenes which have been filmed here and to also walk the walls of the fort (note that there are a lot of stairs to climb). I highly recommend this hotel for its cleanliness, food, views, staff, facilities and location.

Date of stay: August 2016
3  Thank Jasnique
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hrvoje S, General Manager at Hotel Dubrovnik Palace, responded to this reviewResponded September 1, 2016

Dear Jasnique,

We would like to thank you for taking the time to share your positive experience from Dubrovnik Palace on Tripadvisor site. We are delighted to see that you thoroughly enjoyed in your stay. Thank you once again for staying with us and for recommending our hotel to others. I hope should your travels bring you back to Dubrovnik that you would continue considering hotel Dubrovnik Palace your hotel of choice.
Warm regards,

Hrvoje Sanje
Hotel Director

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Reviewed August 29, 2016

Went for a week with friends
Views of the sea-like being on a boat
Room was on 5th floor at end away from pools so great views and very quite
Lovely large balcony to watch the sunsets
Lovely staff
Chocolates every night in your rooms
The only downside was very quite in the evenings
Only entertainment was a pianist in the bar with only us 4 listening
Bus to Dubrovnik was ok but return trips ghastly-crowds pushing and shoving to get on no orderly queues here!!
Think the hotel being 5 star should have own shuttle
Otherwise all very enjoyable
Would definitely return

Room tip: Room on 5 or 6 floor
Date of stay: August 2016
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
3  Thank maryaH5001BN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hrvoje S, General Manager at Hotel Dubrovnik Palace, responded to this reviewResponded September 1, 2016

Dear mary a,

Thank you so much for your wonderful review. We are delighted to read that you enjoyed in your stay and that you described our hotel, views and staff as fabulous.
Regarding the free shuttle service to the old town and since this is mentioned in few comments we have to tell you that hotels are not allowed to provide this service and there is no hotel in Dubrovnik that offers this due to local regulations. Shuttle service is not one time service but considered by law to be a regular bus line and in Dubrovnik only local bus company is the one allowed to provide this kind of service. In regards to the evening entertainment I would like to inform you that besides a pianist playing every night at our Sunset bar we do have live music every evening at our Taverna Maslina. Thank you once again for staying with us and we hope we will have the pleasure to welcome you again.
With kind regards,

Hrvoje Sanje
Hotel Director

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Reviewed August 28, 2016

This hotel was on a lovely part of the town with lovely views. The staff is all wonderful and helpful. The rooms are perfect and we truly enjoyed the breakfast. Pricier than most of the other properties but well worth it. The bus stop at the front of the hotel is convenient in getting around and recommended. The hotel will sell you tickets. It's got a beautiful pool and beach location. I want to go back!

Date of stay: August 2016
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
2  Thank AP210
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hrvoje S, General Manager at Hotel Dubrovnik Palace, responded to this reviewResponded September 1, 2016

Dear AP210,
Thank you very much for posting nice review on Tripadvisor's pages.
I am very happy to read that you enjoyed your stay and that you found our staff wonderful and helpful, our rooms perfect and our views lovely. I hope should your travels bring you back to Dubrovnik that you would continue considering hotel Dubrovnik Palace your hotel of choice.
Warm regards,
Hrvoje Sanje
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2016 via mobile

I just came back from an excellent week at here. Our party ranged from age 10 years to nearly 80 and everyone came back well rested, happy and keen to return.

Positives of this hotel include;

Outstanding service delivered by all members of staff from housekeeping to managers. Attentive but non intrusive and always incredibly polite. As examples one waiter who worked on the evening buffet even lent me his insect repellent when he overheard me complaining that I was getting bitten. Furthermore, when it came to leaving the manager personally escorted the child in our party across the traffic to our taxi which was also a courteous touch.

Great location with fantastic views and plenty of big yachts sailing past

Good mix of items at breakfast (really recommend the figs and Palma ham)

Good mix of people and ages. This hotel is also family friendly.

Bus down into Dubrovnik (15 mins) with cheaper tickets available from reception than if bought on the bus

Dive school on site which does diving for children and a wide range of abilities

Shop in the hotel which sells a range of pool and beachy items

Open water swimming and opportunities to snorkel a stone throws away from the poolside

Walking distance to a super market/pharmacy/seaside shops which also sell lots of beachy things (more cheaply)

Very comfy beds and great bedsheets

Great pool overlooking the Adriatic coast but you need to get up early to get prime location sun bed

Great indoor pool on the top floor also over looking the Adriatic cost

Also on the top floor there's a sauna and steam room (beware of naked people).

A small, basic gym which does the job.

Negatives of this hotel include;

Reception ran out of the cheaper bus tickets twice during our stay. Not really a big deal but they are slightly more expensive on the bus

The near pool side restaurant is over priced for what it is. However, the portion sizes are huge so you could share items. Alternatively head to the supermarket where's there's plenty of tasty local produce. Furthermore I think it would be an improvement to be able to order snacks to your sun bed as opposed to having to eat in a more formal manner.

The evening buffet is a great option if you don't fancy the trip into town but it does lack atmosphere

Potentially the food items at breakfast would prove a little monotonous after a week

Although the owner of the dive school has a slick business with some fantastic instructors working for him; he himself came across as clinical and rude. This was in direct contrast to both his team and also the hotel's staff. This gentleman could not even manage a smile when we gave him money for four open water dives and three discover scuba diving dives. This was in direct contrast to my experience anywhere else in the hotel and not in keeping with the 5 star service this establishment offers. This particular experience deterred me and my boyfriend from booking more fun dives during my stay. Furthermore it stopped me giving this review 5 stars.

Overall;

Although a have pointed out some small negatives I thought this place was fantastic and would gladly come again. Furthermore, the Croatian president was there during our stay so it can't be all that bad!

Thank you for a great stay I cannot wait until my next trip to Dubrovnik

Date of stay: August 2016
Trip type: Traveled with family
5  Thank YoungBoredAndBroke
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hrvoje S, General Manager at Hotel Dubrovnik Palace, responded to this reviewResponded September 1, 2016

Dear YoungBoredAndBroke,

Thank you for choosing our Dubrovnik Palace as a place to relax and for sharing your experience with us and others on the TripAdvisor site. I am pleased that you were able to experience our hotel at the best and enjoy the high service and quality levels upon which we pride ourselves. We are happy that you loved our location, views, pool area... and that you described your stay as excellent.
Thank you for choosing Dubrovnik Palace for your stay in Dubrovnik and we shall look forward to welcoming you back in the near future.
Warm regards,
Hrvoje Sanje
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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