We stayed at the Dubrovnik Palace for 2 weeks at the end of May 2013 booked with Thomsons.
The Hotel was overall very good, the staff were friendly when they got to know you but some were somewhat distant. Our arrival was spoilt when we were told that our room wasn't ready and told airily to go to the bar and wait. No directions were given except for a wave in a general direction. Our luggage was left in the middle of reception and would have stayed there if we hadn't insisted on it being stored somewhere safe. When we were eventually taken to our room (we had to prompt reception) on the 7th floor, it was pleasant, comfortable,clean and big enough. My only complaint was that the air conditioning was not very effective and seemed to be limited to a maximum 2 degrees below ambient. On the day of arrival we lunched at the Lean and Light restaurant (seemed to be the only one open) and had an expensive but poor meal which was cold. I sent mine back to be reheated and it was explained that the food was cooked on the floor below so got cold on the way up. Everyone complained about the food served there. The pool bar was the best bar but only opened during the day. The only other alternative was the main bar at reception; the "Sunset Bar". The drinks offered were limited and expensive (the beer was three times what was charged in a bar down the road) while the staff were not overly friendly. What spoilt the bar was the piano player who played every night, the way he played (loud) and the acoustics made it impossible to talk or even think - hardly relaxing. The dim light also made it difficult to read. Breakfast was excellent possibly one of the best I have had in European hotels of late. Dinner was OK (we were half board) but as already commented "samey". The soup was very good and the best course.The starters were fine but the main dish unappealing although there was plenty of choice.The waiters and waitresses were very pleasant and helpful especially the head waiter. The one who wins a prize was the always cheery girl who made the fried eggs and omelettes in the morning. My only concern was that, at dinner, on the hot plate; cooked and raw meat were mixed together in a most unhygienic way.
The hotel could have done with a quiet leafy garden.
In conclusion the hotel was generally very good and we would return if staying in Lapad again. However, it was a good four star hotel with 5 star prices.
Because Dubrovnik itself was so crowded with cruise ships we spent a lot of time on the Lapad peninsula - we are so glad we took the advice of other trippers and stayed there, We felt 2 weeks was too long a stay. Our Thomson's rep, Diana, for the area was excellent and nothing was too much trouble for her. The bus service from Dubrovnik Palace and Dubrovnik itself didn't seem all that reliable and didn't keep to the timetable.
- Official Description (provided by the hotel):
- Situated on the beautiful peninsula of Lapad, the hotel's dramatic cliffside location, below the aromatic, pine-covered Petka woods, affords spectacular views in every direction.Fully renovated in 2014, each of the 308 contemporary rooms and suites all have private balconies and beautiful sea views. Great food and excellent service prevail. During your stay, you will be tempted to try out everything that is on offer: four swimming pools, one of which is indoors, a private beach, tennis courts, fabulous snorkeling and a PADI diving centre, as well as a leafy jogging path and walking routes through the woods behind the hotel. ... more less
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- Also Known As:
- Dubrovnik Palace Hotel