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“Average hotel”
Review of Hotel Splendid

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Hotel Splendid
Ranked #39 of 67 Hotels in Dubrovnik
Dublin, Ireland
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Average hotel”
Reviewed October 3, 2013

We booked a sister hotel 100mts up the road but were put in this one instead we had booked a room with a balcony but got a room with an outside space looking at the staff quarters.
The room was clean and small we were lucky that we had only 2 nights to spend here as it is not suitable for a longer vacation.
The staff were friendly but everything was tired and very average.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ian s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Splendid, responded to this review, October 9, 2013
Dear Mrs./Mr.,

we are glad that you were our guests and we hope that you will visit us again.

Best regards,

Jerko, hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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324 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
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Tunbridge Wells, Kent
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 25, 2013

We were moved to Hotel Splendid from Hotel Komodor and arrived rather annoyed at not being informed of the changes, however the staff here were very helpful, took our bags, checked us in early and took us straight to our room, we had no view, and the rooms were rather corporate and bland, but comfortable, and had everything we needed, great showers in the bathroom. The gardens are lovely, you get a great view of the sunset, the bar is reasonably priced, with friendly staff, we didn't eat here but from what I heard the food was good. You can swim from the rocks out front, or walk for 5-10minutes to get to the beach, supermarket and bars, bus 4 stops right outside (but be careful walking down the steps in the dark). The only thing we missed was a swimming pool (we booked Hotel Komodor as it had one). The staff at Hotel Splendid were great, very helpful and friendly and can't do enough for their guests. We only stayed three nights, but if I stayed for longer (and I would) I would have wanted a room with a view!

Room Tip: Room 9 is ground floor and has no view, but is very sunny. Rooms that have a view get no sun during...
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  • Stayed September 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BarnOwl79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Splendid, responded to this review, October 22, 2013
Dear Mrs./Mr.,

we are glad that you were satisfied with your stay.

We hope that you will visit us again and have a chance to enjoy the sea view from your room.

Our goal is that all our guests are satisfied and that they return to visit us again.

Best regards,

Jerko Ćaleta, hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reigate, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 24, 2013

The Hotel Splendid just what we hoped it would be, quiet and relaxed, with terrific views over Lapad .The food ,both breakfast and dinner, showed a very wide choice (although the beach bar could perhaps benefit from a more snacky type menu) and the drinks were very reasonably priced . We found that the problem of the steps could be overcome with recourse to the very reasonable , and prompt, taxis.
All in all we enjoyed our stay at the Splendid immensely but it was greatly enhanced by the staff,who were extremely friendly and for whom nothing seemed too much trouble - we will miss all of them !

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Splendid, responded to this review, September 30, 2013
Dear Mrs./Mr.,

thank You for being our guest and for this wonderful review. Such splendid reviews keep us going!

We hope that You will choose our hotel for Your next Dubrovnik holiday.

Best regards, on behalf of the hotel Splendid staff,

Jerko Ćaleta, hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wedmore, United Kingdom
Level Contributor
65 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed September 21, 2013

Stayed for 3 nights in early Sep during a Travelsphere Croatia & Montenegro holiday. Although only three star it is in a quiet location and we found relaxing. Very pleasant staff and a nice ambiance. The food was a bit limited, but quite ample. Rather a nice terrace to sit outside on in the evening after supper. Minor criticism. No safe in the bedroom (although plenty at reception). Also on one evening our Tour did not include supper and we could find little in the way of restaurants locally within walking distance. Not the hotel's fault, but a pity the authorities have yet to build an esplanade/footpath along the sea shore. Our room was on the ground floor and the view rather limited by trees and bushes, but this did not really matter.

Room Tip: Possibly ask for top floor room for a view (but there are no lifts!)
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian_Tomes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Splendid, responded to this review, September 30, 2013
Dear Mrs./Mr.,

Thank you for being our guest and making an effort to write this review.

We are trying to meet our guest's needs and we plan to put safe deposit boxes in all the rooms in the future.

Best regards and please come and visit us again,

on behalf of the hotel Splendid staff.

Jerko Ćaleta, hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 20, 2013

Very friendly and helpful staff. We arrived early and the staff were very helpful in getting our room ready so we didn't have to wait. The coffee at the bar downstairs is really good, so were the cocktails and views! We had a room with a beautiful view over the water, not sure but it seems most rooms have a view and balcony with some outdoor furniture. The number 4 bus stops out the front and takes about 15 minutes to get into the Old Town, you can purchase tickets at reception for 12 kuna one way.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jill53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Splendid, responded to this review, September 30, 2013
Dear Mrs./Mr.,

thank You for being such a splendid guest and for writing this review.

We sincerely hope that You will choose hotel Splendid next time You come to Dubrovnik.

Best regards on behalf of the hotel Splendid staff.

Jerko Ćaleta, hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangor, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 19, 2013

Although rated this hotel very good, the only disappointment was it had no lift, but plenty steps. 56 in total to get up to the main road and bus-stop. However the setting of the hotel was lovely and the staff very helpful and friendly.

Room Tip: If mobility is a problem ask for a ground floor room.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Godfrey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Splendid, responded to this review, September 30, 2013
Dear Mrs./Mr.,

thank you for taking your time to write his review.

We hope we will be able to install an elevator in the future.

Best regards and we hope that You will choose us for Your next Dubrovnik vacation.

Jerko Ćaleta, hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 15, 2013

We stayed at Hotel Splendid at the beginning of May for a week, so before the high season really got started. The hotel is located on a wonderful stretch of the coastline in Lapad, it has it's own (small) beach where we saw some lovely sunsets. Sunsets you just wouldn't see in the Old Town as it is on a different part of the coastline. Access to the Old City is straight forward - a bus picks you up outside the hotel and it is a short journey to Pile Gate. (You can also buy your bus tickets from the desk cheaper). We found the staff very friendly and helpful at all times, especially the guys at the front desk.

However, we probably not stay at this hotel again if we were to return to Dubrovnik. While it offers good value for money, we found the hotel in much need of updating. Overall decor is dated and tired looking, the wi-fi unpredictable and the breakfasts while generous and varied, a little bland for our taste. We had a small issue with a few ants entering the room through the patio doors, so we simply kept the patio doors shut all the time to stop them, which was a bit annoying. The guys on the desk did their best to help us with the problem, and to certain extent it's just one of those things.

But if you are willing to look past these points the location is a huge plus point and we don't regret spending a wonderful week in Dubrovnik here.

Room Tip: Go for the top floor rooms for better views. Get the shuttle bus from the airport to Pile Gate an...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank point_to_exit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Splendid, responded to this review, September 30, 2013
Dear Mrs./Mr.,

thank you for taking your time to write this review and for being our guest.

We are trying to meet our guest's needs so we plan a refurbishment in the future, but we still don't have sufficient funding.

Best regards on behalf of the hotel Splendid staff.

Jerko Ćaleta, hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Splendid

Property: Hotel Splendid
Address: Masarykov Put 10, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
#22 On the Beach Hotel in Dubrovnik
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Splendid 3*
Number of rooms: 59
Official Description (provided by the hotel):
Set in a picturesque Mediterranean garden leading down to a private beach, the Splendid hotel is a perfect getaway for couples who want to take a break from everyday life and spend some romantic time together. It is situated in beautiful Lapad Bay. A bus leaves every 15 minutes for Dubrovnik's historical quarter. The Lapad Bay promenade with many shops, restaurants and cafe bars as well as large shopping mall are within walking distance from the hotel. The bright and airy double rooms with pleasantly decorated interiors and air-conditioning open onto balconies boasting stunning sea views. Single rooms are with balcony and park view. Enjoy traditional Dalmatian cuisine in the indoor and outdoor restaurant and have a refreshing cocktail on the romantic terrace overlooking the Lapad Bay. The complimentary breakfast as well as dinner are served in buffet style. ... more   less 
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Also Known As:
Splendid Hotel Dubrovnik
Hotel Splendid Dubrovnik

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