I've booked this hotel on-line - based on a picture provided by the booking site - and expected a balcony, a glimps of the sea and a nicely furnished room. When we arrived, got the key and entered the room I thoght something must be wrong here. It was a shoe box with no balcony and not even a hint of a view. So went back to the reception and thought they've made a mistake and wanted to exchange the room. A middle aged lady at the reception however claimed that they didn't have any other room types and they didn't have rooms with sea view etc. Luckily I had my printed confirmation handy with a picture of the room to prove my sanity at least. She was shaking her head and after 3-4 minutes of staring at her pc but not saying a word to us she gave me another key to their executive floor which I was charged for to start with where the rooms were of 4* standard compared to the 3 star in the rest of the building.
A very bad experience to start with however all the rest of the stay was nice. Especially the lady at the breakfast room who overlooked the staff and the arrangements was somebody we still remember - great spirits and effortless friendliness.
The hotel is located a bit outside the old town but if you don't mind walking 20 minutes it's just fine and the walk is pleasant with nice wiews.
There is a beach nearby which partially belong to another hotel and partially is public. It was perfect for a swim.
All in all a nice hotel for the price you pay for it.
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- Also Known As:
- Lero Hotel Dubrovnik