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“5*star Staff and Service at 4* star Hotel Lapad”
Review of Hotel Lapad

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Hotel Lapad
Ranked #17 of 68 Hotels in Dubrovnik
Certificate of Excellence
Reviewed April 18, 2014

My wife and I stayed four nights B&B at the 4* star Hotel Lapad sutuated in Gruz Port, approximately 4 km from the Old Town in Dubrovnik.
The hotel is serviced regularly by the number 6 bus from the Old Town. Bus tickets are available at local newspaper stands in Dubrovnik called 'Tisak' (12 Kuna about €1.70) or on the bus you can pay the driver (15 Kuna about €2.10). Bus ticket is valid for 1 hour from first use so you can hop on and off different routes - good for seeing the city quickly.

Hotel Lapad is excellent. From first greeting of front of house staff at reception, through to housekeeping, restaurant, bar and catering staff. Staff are always helpful, professional and friendly. The hotel is spotlessly clean and maintained daily to a very high standard. Breakfast food was very high standard and tasty. Breakfast waiting staff regularly topping up your coffee cup ,(just remember to say 'Please and Thank You' something i witnessed many guests didn't say when being treated so well by the friendly breakfast staff). Altogether a very memorable 4 days in Hotel Lapad. You'll get 5*star Staff and Service at 4* star Hotel Lapad - just remember your manners!

  • Stayed: April 2014, traveled as a couple
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9  Thank 00Alan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLapad, Guest Relations at Hotel Lapad, responded to this reviewResponded April 19, 2014

Dear 00Alan,

Thank you very much on behalf the entire Hotel Lapad staff for taking the time to share your kind words about 5 star staff at 4 star hotel.
It makes us truly happy to hear that we have exceeded your expectations.
It has been our great pleasure assisting you and we do hope you will visit us again for another memorable stay.

With best regards,

Katica

Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,028 - 1,034 of 2,278 reviews

Reviewed April 15, 2014

Spent the weekend at Hotel Lapad with my wife. We were very impressed at the beauty of the hotel, the comfortable room and very friendly and professional staff.The breakfast was first rate and the meals were delicious. The hotel is on the bus line that goes to the walled city, but we had a car. The hotel has a parking lot on the grounds...very convenient. The hotel is in a very quiet location. We will definitely be back!!

  • Stayed: April 2014, traveled as a couple
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3  Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLapad, Guest Relations at Hotel Lapad, responded to this reviewResponded April 17, 2014

Dear James B,

Thank you for sharing your lovely experience on TripAdvisor pages.
We are delighted you were very impressed with the beauty of the hotel, the comfortable room and very friendly and professional staff.
It's also wonderful to hear you enjoyed our first rate breakfast and delicious meals.
We can't wait to welcome you back to our great hotel.

With best regards,

Katica

Guest Relations

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Reviewed April 13, 2014

We stopped in this hotel from 7th April to 12th April 2014 and were more than pleasantly surprised. Exceptionally helpful and friendly staff. Lovely room, modern, clean and comfortable. It was a 4km walk into the Old Town but this was a welcome exercise after the large meals they provided. For those who do not want to walk, there is a bus stop right by the front gate. Fantastic position as this hotel overlooks the marina. We found the room very quiet with good black out blinds. Having a balcony was a real added bonus. We are intending to go back to Dubrovnik next year and will definitely be booking Hotel Lapad again. I can not praise it enough. If I had to make a criticism at all it would be that the pillows were a bit lumpy compared to what we are used to.

  • Stayed: April 2014, traveled as a couple
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4  Thank Heather N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLapad, Guest Relations at Hotel Lapad, responded to this reviewResponded April 19, 2014

Dear Heather N,

Thank you for your lovely comments following your stay with us.
We appreciate kind words about exceptionally helpful and friendly staff, clean, comfortable, modern room and fantastic position.
It's great to read you were pleasantly surprised and that you will definitely book Hotel Lapad again.
We can't wait to welcome you back.

Katica

Guest Relations

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Reviewed April 13, 2014

Stayed in this hotel for a week . Can't recommend this hotel enough for its beautiful location facing the marina ( be sure to book a sea view with balcony) . The staff where so friendly and attentive and it was spotless throughout . The buffet breakfast was excellent with so much to choose from . The bus stop is just outside the door which ran every 15 mins to old Dubrovnik town and bring u back there. There are lovely restaurants nearby and a plaza street behind that brings you down to sea coastline . Excellent location and excellent hotel .

  • Stayed: April 2014
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4  Thank Sandra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLapad, Guest Relations at Hotel Lapad, responded to this reviewResponded April 19, 2014

Dear Sandra L,

Thank you for your wonderful review.
We are so thrilled you recognized our old charm and you enjoyed the week spent in Hotel Lapad.
It is lovely to read your comments about friendly and attentive staff, excellent buffet breakfast, location and hotel.
We look forward to seeing you next time you are in Dubrovnik area.

With kind regards,

Katica

Guest Relations

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Reviewed April 11, 2014

We had a superior room on the first floor, great views . Shame no balcony.
Rooms are furnished well. Bathrooms are well maintained. Good house keeping.
Reception staff are Very helpful and can speak good English which is an advantage. Good base hotel . We had a hired car and drove up to Mostar.
Breakfast was boring, fruit Chouce limited. On few days the pears seemed dried up and shrivelled.
They could have added baked beans to the breakfast menu, which would make a complete English menu. My wife doesn't eat eggs.Nice dinning facilities. Coffee bar is very nice.
Only one request- to keep some seating area near the reception.
Matresse hard.
I will be returning to this hotel.

  • Stayed: April 2014, traveled with family
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3  Thank jatingandhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2014

stayed here in early sept 2013, very clean , staff pleasent and very helpfull, food little on the boring side but all ok, very nicely situated with stunning views of the harbough, would go back to this hotel, old city is a must with bus stop just outside the hotel,.weather was good for the time of the year on the beaches most days.

  • Stayed: September 2013, traveled as a couple
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4  Thank stuart1ket1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLapad, Guest Relations at Hotel Lapad, responded to this reviewResponded April 9, 2014

Dear stuart1ket1954,

Thank you so much for posting such a lovely review about Hotel Lapad.
It's wonderful to hear you appreciated our location with stunning views of the harbour and pleasant and very helpful staff.
We can't wait to welcome you back.

With best regards,

Katica

Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2014 via mobile

We had a room in the oldest part of the hotel - lovely views of the bustling harbour, shame it didn't have a balcony. Room was clean with a good wifi connection.
Breakfast was fine, good choice and quality.
The location was perfect for taking strolls around the peninsula with a few small restaurants around which were all lovely and reasonably priced. Boat trips to the islands go from outside the hotel entrance Regular bus to the city centre.
The pool was very cold, preferred to swim in the sea which was like a warm bath!

Stayed: September 2013, traveled with friends
10  Thank HannahABZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelLapad, Guest Relations at Hotel Lapad, responded to this reviewResponded February 24, 2014

Dear HannahABZ,

Thank yoou for chosing Hotel Lapad for your stay in Dubrovnik.
We appreciate your kind comments about lovely views of the bustling harbour, quality breakfast and convenient location that was perfect for taking strolls.
Our pool is not heated and sometimes in the end of the season is warmer to swim in the sea.

We look forward to welcoming you again for another pleasant stay,

Kind regards,

Katica

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Lapad

Address: Lapadska Obala 37, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Dubrovnik
#15 Romantic Hotel in Dubrovnik
#16 Luxury Hotel in Dubrovnik
Price Range: $108 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Lapad 4*
Number of rooms: 163
Official Description (provided by the hotel):
Hotel Lapad is situated in an elegant building by the waterfront on Lapad peninsula, just 10 minutes from the nearest beach with views of Gruz port across. It is surrounded by the renaissance garden where gala dinners and wedding receptions take place and has heated outdoor pool. It consists of 163 rooms, spacious superior rooms in the old traditional building and comfortable classic rooms in the 1980's block. With the beautiful setting overlooking the harbour, warm welcome of its helpful staff and outstanding service Hotel Lapad ensures you a wonderful and memorable holiday. ... more   less 
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Also Known As:
Lapad Hotel Dubrovnik
Lapad Dubrovnik
Hotel Lapad Dubrovnik

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