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“Good but not flawless”
Review of Villa Dubrovnik

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Villa Dubrovnik
Ranked #2 of 68 Hotels in Dubrovnik
Certificate of Excellence
Reviewed June 13, 2013

We had the Duke Suite (850 euro/night) for 5 nights in June 2013. Nice design, nice decor, gorgeous views over Dubrovnik. The suite is very spacious with a huge balcony with warm jacuzzi facing the Old City.
The staff in the spa and restaurant is very good. The staff in the reception is irregular, they seem to be not very professional and not attentive, but they were friendly overall.
We had water coming out from the shower on the floor of the entire bathroom all days. We asked them to fix, but they said they would need more time to fix and couldn't do during our stay.
Housekeeping was excellent, providing us extra towels to clean the bathroom, but we don't pay this amount of money to have a problem like this! Disappointing....

  • Stayed: June 2013, traveled with family
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Thank Limalb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Management, General Manager at Villa Dubrovnik, responded to this reviewResponded June 19, 2013

Dear Limalb

Thank you very much for your kind review.
I am always glad to receive the feedback from our guests in order to increase the quality of service and stay on the highest level which we promise.
I truly regret for any inconvenience you have experienced with shower in your bathroom.
My team and I will do all to decrease that kind of situation for the future visits as well as to keep our employees professional and well trained for all situations.

We do hope to welcome you again in our Villa Dubrovnik.

Sincerely,

Mirna Loncar Strazicic
General Manager

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Reviewed June 13, 2013

Service and reception were excellent very modern great position hotel do regular transfers into town which was good. But felt a bit over priced £27 each for breakfast ummm. But staff were very helpful and always at hand if you go you must try the ATV's not provided by hotel a trip we did from a company in town brilliant such good fun.

  • Stayed: June 2013
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Thank SusieCoops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Management, General Manager at Villa Dubrovnik, responded to this reviewResponded June 19, 2013

Dear SusieCoops

Thank you for posting your impressions after staying with us.
I am grateful for your appreciation of the service which indeed is our biggest asset. Our aim is to be unique at each moment. Our transfer with Venetian Vaporetto boat is something which differentiates us from others and create memorable experience to each guest.

Furthermore we want to do the same with our dining experience. We want to serve our guest all the time and fulfil their wishes. From our a la carte breakfast menu, they can choose variety options from morning drinks and yoghurt bakery selections, cereals fruits, cold platters, cheese selection, to salmon and more morning surprises. The same service we aim to do with our exclusive private excursions. Upon guest’s wishes and request, our concierge service creates a trip.

We are so happy to hear that you enjoyed your stay with us and looking forward to your next visit.

With my best regards,

Mirna Loncar Strazicic
General Manager

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Reviewed June 13, 2013

Just completed a car rally through Europe finishing with a 5 day stay at Villa Dubrovnik. I have stayed in many hotels around the world and this one is a gem. Fab staff, cool atmosphere, first class quality of interior and exterior.
Well done to the management and the team for creating a real star of a hotel & destination.............can't wait to go back!!!

Stayed: June 2013, traveled as a couple
Thank Moishe123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Management, General Manager at Villa Dubrovnik, responded to this reviewResponded June 17, 2013

Dear Moishe123

I am very happy to hear that your stay was special. Thank you very much indeed for the wonderful review. We always strive to provide a personal and engaging experience for each our guest.

We are all looking forward to your next visit.

With best wishes,

Mirna Loncar Strazicic
General Manager

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Reviewed June 11, 2013

This is a really top class hotel located outside of the Old Town of Dubrovnik, if you are keen it is a short walk (uphill) but you have the option of taking the boat provided by the hotel or the car that leaves around every 15 minutes. The villa itself has exceptional views from all the rooms, it is a big place though so beware. The rooms are a great size, beautifully styled and the beds are really comfortable. The staff were a little slow when we were utilizing the bar and restaurant but the breakfast staff were fast and supplied us with whatever we asked for as it is not a buffet - you can still eat as much as you want but you just order it. There is an indoor pool, gym, library and a cool rooftop bar. If you are after some peace from the hustle and bustle of old town but still want to be close by this is your hotel!

Room Tip: All good rooms but the first floor views are not as good as the other floors
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  • Stayed: May 2013, traveled with friends
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1  Thank kazzyvege
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Management, General Manager at Villa Dubrovnik, responded to this reviewResponded June 13, 2013

Dear kazzyvege,

I would personally like to thank you for taking the time to write your feedback on Trip Advisor about your recent visit to Villa Dubrovnik.

Your valued comments and suggestions are important for us to improve our performance and ensure that all our guests leave having experienced true Villa Dubrovnik moments. I was happy to learn that you enjoyed your stay with us and have shared your positive feedback with the entire team. This is indeed great encouragements in our objective to continuously improve our performance and thoroughly delight our guests.

My entire team and I look forward to welcoming you back to experience our Villa at its best
Sincerely,

Mirna Loncar Strazicic

General Manager

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Reviewed June 11, 2013 via mobile

We were treated to an upgrade on arrival to a huge one bedroom suite with spa that looked directly towards the old town. That was a lovely surprise! I really liked the design of this hotel and they excelled in the food department. We were never disappointed with our meals be it the sumptuous breakfast or sensational local wine we had with lunch. Marcel our waiter deserves top marks for service and friendliness. The boat and car service to the old city were handy but it's an easy walk. The only recommendations would be to provide complimentary bottled water by the pool/beach in the hotter months as per normal in Asian five star hotels and perhaps complimentary ironing since there are no irons in the rooms. All in all a wonderful stay and I recommend a treatment at the spa!

  • Stayed: June 2013
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Thank GPBug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Management, General Manager at Villa Dubrovnik, responded to this reviewResponded June 13, 2013

Dear GPBug,

Your wonderful review really captures the essence of what we all try to achieve at Villa Dubrovnik for our guests - a truly memorable experience, combined with a seamless service. We are delighted that you enjoyed your stay, and will share your kind compliments with Marcel.
Thank you for your suggestions, we appreciate them all and will take into account.

Looking forward to your next visit.

Sincerely,

Mirna Loncar Strazicic
General Manager

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Reviewed June 2, 2013

This hotel was amazing!! I was on a whirlwind tour through Europe & this hotel was hard to beat! The staff was friendly & accomodating. The rooms were simple & very comfortable with awesome views. The breakfast was the best we had on our entire trip! Fresh fruit, coffee, croissants or whatever you wanted. Their chocolate croissants were served warm! No wonder it is rated #1. Beautiful city. Will definitely go back!

Room Tip: Be sure the room has a sea view although I think they all do. The rooftop bar is nice too!
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  • Stayed: May 2013, traveled with family
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1  Thank horselover123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Management, General Manager at Villa Dubrovnik, responded to this reviewResponded June 5, 2013

Dear horselover123

It is always delightful to read that a guest intends to give us their seal of approval by wanting to stay again. I am thrilled to know that you enjoyed each detail in our Villa. I am also happy to know that you recognized our breakfast service as the best one as you said. That’s something unique which differentiates us from others. We want to be at the service for each guest at any moment.

Thank you, looking forward to your visit.

Warm regards from Villa Dubrovnik

Mirna Loncar Strazicic
General Manager

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Reviewed June 2, 2013

This is a simply beautiful boutique hotel.
The views of the water and the old town are delightful.
It was lovely to be able to escape the chaos of the old town and retreat back to this lovely oasis.
It is very expensive but worth the extra for an unforgettable few days.

Room Tip: The rooms are quite large. We managed with our daughter sharing with us in a standard room without...
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  • Stayed: September 2012, traveled with family
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2  Thank Libby D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Management, General Manager at Villa Dubrovnik, responded to this reviewResponded June 5, 2013

Dear Libby D

Your review of your stay makes very pleasing reading and it is wonderful that you enjoyed your stay. I hope we can indeed welcome you back again in the future and like up to your expectations once again. Thank you for your kind words

Sincerely,

Mirna Loncar Strazicic
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa Dubrovnik

Address: Vlaha Bukovca 6, Dubrovnik 20000, Croatia
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Dubrovnik
#1 On the Beach Hotel in Dubrovnik
#1 Romantic Hotel in Dubrovnik
#1 Spa Hotel in Dubrovnik
#2 Luxury Hotel in Dubrovnik
Price Range: $366 - $867 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Villa Dubrovnik 5*
Number of rooms: 56
Official Description (provided by the hotel):
Welcome to Villa Dubrovnik, Croatian most exclusive hotel introducing an unprecedented level of luxury and style to one of the world's most famous cities.It is only few minutes away from the fortified beauty of the Old City of Dubrovnik. With spectacular views of the Old City and Island of Lokrum, Villa Dubrovnik welcomes you with luxurious accommodation of 56 sea-view residences. Soothe yourself with personalized treatments of the Villa Spa wellness club and discover excitements of Vaporetto speedboat transfers to the Old City of Dubrovnik and back. Everything is meticulously crafted to ensure the privacy and comfort of your stay. Dubrovnik's most elegant 5-star hotel invites you to share its unique Romance forever experience. ... more   less 
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Also Known As:
Villa Dubrovnik Hotel Dubrovnik

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