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“Amazing hotel with first class service”
Review of Villa Dubrovnik

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Villa Dubrovnik
Ranked #2 of 68 Hotels in Dubrovnik
Certificate of Excellence
Reviewed May 7, 2013

We stayed at the Villa Dubrovnik for 4 night on the romance package

Arrival
Our trip started with a limo ride from the airport. When we arrived at the hotel, around 11am, the staff were amazing and got our room ready within 15 minutes even though check in wasn't till 3 pm.

Room
The room was perfect (especially the hot tub), we unpacked and managed to derail the wardrobe. I rang guest services and someone was there within minutes to fix it.

Food
We ate breakfast from the restaurant everyday (apart from the last where we ate from our balcony) the choice and quality as expected. We had our romance package dinner on the last night which was cooked to perfection.

Pool and spa
The pool was at the perfect temperature for a swim or a cool down after being in the sun for a while. A good mix of sun loungers and canopied beds and staff around to deliver drinks. We had a spa package included which was just what we needed after a day of walking the walls in dubrovnik.

Service
The staff from start to finish couldn't do enough for you. They remembered us every time we walked in and were so attentive. The spa manager needs a special mention as she was wonderful, she always had time to stop and chat to us and recommended bars and restaurants in the city. She is a credit to the team.

On leaving
Bags delivered to the limo which was waiting outside. The driver stopped along the way to show us some views of dubrovnik from the cliffs and chatted about its history.

All in all a brilliant visit, great hotel and I wouldn't hesitate to recommend to anyone wanting a romantic break or relaxing holiday.

  • Stayed: May 2013, traveled as a couple
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1  Thank Claire F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Management, Guest Relations Manager at Villa Dubrovnik, responded to this reviewResponded May 9, 2013

Dear Claire ,

we are elated to hear that your stay with us was thoroughly enjoyed in every aspect. We are so pleased we lived up to expectation and particularly heartened to read your comment regarding the warm and friendly staff. It is so refreshing and encouraging. We are looking forward to your next visit!

Sincerely

Matina Durovic

Guest Relations Manager

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599 - 605 of 853 reviews

Reviewed May 7, 2013

Simply the best....Returned again for our fourth visit and from the pick up at the airport to the return was again amazing...room,food,service,location and of course the impressive Roberto who is a fantastic concierge...service in the restaurant was very friendly..see you soon.
Regards
Aidan

Room Tip: Rooms 217-317-417 are at the end of the villa with amazing views and very peaceful...S Class airport...
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  • Stayed: April 2013, traveled as a couple
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1  Thank Aidan1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Management, General Manager at Villa Dubrovnik, responded to this reviewResponded May 14, 2013

Dear Aidan,

Thank you for such wonderful a feedback! I am truly glad to hear that you have so much enjoyed your stay with us.
Thank you also for mentioning Roberto, one of our doormen. This kind of personalized feedback encourages all the team to keep on providing an excellent level of services.

We all look forward to welcoming you back very soon.

Best regards,

Mirna Loncar Strazicic

General Manager

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Reviewed May 6, 2013

Starting with the stunning view to Dubrovnik's and ending with the excellent, first class dinner. Very professional and friendly employees and beautiful architecture. Will come back soon to this wonderful place.

Room Tip: Room 216 ;-)
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  • Stayed: May 2013, traveled on business
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1  Thank Harry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Management, Guest Relations Manager at Villa Dubrovnik, responded to this reviewResponded May 9, 2013

Dear Harry D

Thank you for sharing your experience of Villa Dubrovnik and as always we are thrilled to see that the service you experienced was praiseworthy. We hope we might see you again at Villa Dubrovnik and that we live up to your previous experience.

Sending you best regards till then,

Matina Durovic

Guest Relations Manager

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Reviewed May 2, 2013

Spectacular hotel with amazing views of the Adriatic and the Walled City. Great food, ambience, and very good spa. Would stay here again in a heartbeat! Short walk to the Walled City. If you go, don't miss the walking tour of the walls.

  • Stayed: April 2013, traveled as a couple
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1  Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Management, Guest Relations Manager at Villa Dubrovnik, responded to this reviewResponded May 6, 2013

Dear Melissa,

We are most gratified to read that we were able to make your stay enjoyable. Thank you for sharing your thoughts here!. Indeed we look forward to welcoming you back soon!

With best wishes,

Matina Durovic

Guest Relations Manager

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Reviewed April 19, 2013

This trip was my first holiday trip to Dubrovnik and the Villa Dubrovnik was a big part of a very pleasant holiday stay. The hotel is a 5 star hotel approximately 15 minute walk from Old Town Dubrovnik. I stayed in an Executive Room, which had a queen bed, a balcony (2 chairs and a small table), and a jacuzzi on the balcony. The big pluses for this hotel are a shuttle that takes you back and forth on the hour to Old Town- while Old Town is not a far walk, the shuttle saves time and makes it easy to come back to the hotel if you want to change clothes, etc and go back to town. The hotel also conveys a sense of privacy and the staff was very friendly with good recommendations. There is a beautiful infinity indoor pool that looks absolutely amazing on the website and it looks the same in person, but unfortunately, the pool is kept at a cold temperature that does not make it inviting for a leisurelly swim. Its at a temperature that is best if you are going to do strong swimming, like training for the Masters. Other guest also tried the pool and found it too cold to really enjoy. There is a lovely sun deck with table service that provides a relaxing way to enjoy the sun and stairs to go down to the water (too cold to swim at 15 C in April). Another minor concern was that the tissues in the hotel are very cheap so we had to buy regular kleenex / tissues in Old Town. Lastly, the bathroom in the executive room is very stylish and has a clear glass wall so that you can see the view of the sea from the bathrom sink, but it makes it impossible to be modest in terms of bathroom sounds...so go with someone whom you don't mind sharing these types of details :). Overall, pleasant stay and recommend.

  • Stayed: April 2013, traveled as a couple
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1  Thank Lillyindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Management, Guest Relations Manager at Villa Dubrovnik, responded to this reviewResponded April 20, 2013

Dear Lillyindy,

Valued guests' feedback is always much appreciated and we thank you for this review of your stay in our Villa.
It is a pleasure to read that your overall experience among us was a success and that you enjoyed our unique location and service.

Regarding the temperature in our swimming pool, I must say that we follow the sanitation procedure and regulations, but will take into account your feedback and do the best for it.

Thank you again, and looking forward to your next visit.

With kind regards,

Matina Durovic

Guest Relations Manager

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Reviewed April 18, 2013

Spent our Eastern holidays in our favourite Mediterranian hotel - VILLA DUBROVNIK.
My wife and me were there late last summer and were absolutelly overwhelmed by it.
So, we thought why not try again. Unlike during the season, in March they have more than reasonable prices - nowhere in the whole world can you get that portion of luxury for such prices.
The result - it was even better than last year. Fabolous! Perfect! Fantastic! Unique!
Let's start from the beginning:
1/Arrival - limousine pick up (complmentary), the only thing the staff allowed us to carry were the
newspapers
2/Arrival to the reception - welcome as we were old friends (in a way we are) and escorting to our
suite were we had an ultra quick check-in
3/welcome drink and a fruit basket in the room
4/Room - clean as a laboratory, but warm as your own home
5/ Fantastic Dirty Martiny in the bar
6/ Fantastic dinner in Pjerin, hotel elegant restaurant. Meny is refreshed by many new meals, food
was fabulous, served in perfect timing, wine was great.
7/ SPA - as good as in Aman or One and Only
8/ Staff - friendly, attentative, always smilimg and on disposal.
9/ I can go on with superlatives for ever.................................
So, my dear readers of TripAdvisor - if you do want to see a Heaven on Earth, stay in Villa Dubrovnik and never leave.

Room Tip: 218 - secluded terrace with a stunning view to the old city
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  • Stayed: March 2013, traveled as a couple
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Thank Dilondvik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Management, Guest Relations Manager at Villa Dubrovnik, responded to this reviewResponded April 19, 2013

Dear Dilondvik,

Thank you for sharing your wonderful experience with us on Trip Advisor page. It was such a great pleasure to welcome you again in our Villa

We are thrilled that you enjoyed every aspect of your stay and thank you for all your lovely comments with regards to our staff and hotel. We pride ourselves in providing a flawless experience that surpasses expectations. We appreciate your kind comments about our attentive staff, breathtaking views and wonderful dining and spa facilities.

We look forward to your return and hope to see you soon.

With kind regards,

Matina Durovic

Guest Relations Manager

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Reviewed April 17, 2013

Great view and location!!! wonderful service!! Staffs are sooooo helpful!
the room is clean, nice, and new....better get a room on the 4/F otherwise view maybe blocked by the trees in front of the balcony....although it is not in the center of the old town but only 15mins walk or you may get a ride by hotel shuttle every hr...we walked to the old town almost everyday because you don't wanna miss the nice neighborhoods....nice weather in April even tho it's a bit chilly at night....
Nice swimming pool and sun tan area..........
I will definitely stay in this hotel again for my next visit to Dubrovnik!! Love the city Love the hotel!!!

Room Tip: 4/F rooms with much better view!!!!!! Request room facing the old town!!!!
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  • Stayed: April 2013, traveled as a couple
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Thank hktravelover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa_Management, Guest Relations Manager at Villa Dubrovnik, responded to this reviewResponded April 19, 2013

Dear hktravelover

Greetings from Villa Dubrovnik!

We are most thankful for your acknowledgement of our effort in creating memorable hotel experiences. This spurs us to further strive towards achieving service excellence.

Thank you for recommending us - we certainly look forward to the opportunity of welcoming you back in the not too distant future.

Kind regards,

Matina Durovic

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villa Dubrovnik

Address: Vlaha Bukovca 6, Dubrovnik 20000, Croatia
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Dubrovnik
#1 Family Hotel in Dubrovnik
#1 On the Beach Hotel in Dubrovnik
#1 Spa Hotel in Dubrovnik
#2 Luxury Hotel in Dubrovnik
Price Range: $366 - $867 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Villa Dubrovnik 5*
Number of rooms: 56
Official Description (provided by the hotel):
Welcome to Villa Dubrovnik, Croatian most exclusive hotel introducing an unprecedented level of luxury and style to one of the world's most famous cities.It is only few minutes away from the fortified beauty of the Old City of Dubrovnik. With spectacular views of the Old City and Island of Lokrum, Villa Dubrovnik welcomes you with luxurious accommodation of 56 sea-view residences. Soothe yourself with personalized treatments of the Villa Spa wellness club and discover excitements of Vaporetto speedboat transfers to the Old City of Dubrovnik and back. Everything is meticulously crafted to ensure the privacy and comfort of your stay. Dubrovnik's most elegant 5-star hotel invites you to share its unique Romance forever experience. ... more   less 
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Also Known As:
Villa Dubrovnik Hotel Dubrovnik

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