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“Great stay” 5 of 5 bubbles
Review of Hotel Excelsior Dubrovnik

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Hotel Excelsior Dubrovnik
Ranked #15 of 66 Hotels in Dubrovnik
Certificate of Excellence
iceland
Level Contributor
216 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
“Great stay”
5 of 5 bubbles Reviewed August 20, 2012

We had actually booked the Grand Villa Argentina and were slightly put out when they cancelled a couple of days beforehand, I had to call the USA to confirm we were ok with them switching hotels for us and that cost a fortune. However when we got there, we were very happy. They had upgraded us to a sea view room with a lovely huge patio that we very much enjoyed. The room itself was quite small but the patio was so great, we spent most of the time out there. The bed was huge, very comfortable and they had great cleaning staff, everything was tip top. Great toilettries, slippers, no robe, internet worked very well, could really not have asked for more.
We ate at the sushi resturant, it was good but a bit on the pricy side but everything is pretty expensive at the hotel as is expected.
All staff we came across was very helpful and after coming from the worst staff ever, at the Perla in Herceg Novi, we were overjoyed. From the minute we walked in to the time we went out, they took great care of us.
Wonderful breakfast, huge range of options and they even had sparkling wine.
It is just a short walk to the old town, there is a mini market on the way if you need to stock up so that is handy. Be prepared for high prices in resturants in the old town, it did surprise me a bit, but you just need to look around and compare. Seems like they kind of know that most people wont be back so in a lot of places you wont get great service nor food.
The drive to the airport will set you back over 40 Euros, seemed a bit steep for a 20 minute ride.
All in all, if I do go back to Dubro, and have the money, I will definatly stay at the Excelsior again.

Room Tip: I had room 313, you will love the patio.
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  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lisa026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, August 21, 2012
Dear Guest,
We would like to thank you for taking the time to review hotel Excelsior on Tripadvisor. We are glad to see that you enjoyed in your stay with us. Thank you for choosing hotel Excelsior . We hope we will have the chance to welcome you again to our hotel.
Sincerely yours,
Jasna Durkovic Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Almaty, Kazakhstan
Level Contributor
299 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 bubbles Reviewed August 20, 2012

Excelsior is probably Dubrovnik's best hotel. It's located within 5 min walk from the old town, Dubrovnik's main (and unfortunately, the only!) attraction. We stayed there for 12 days, the service is impeccable, the rooms and bathrooms are spacious and well furnished, the beach is large and well served. Breakfast selection is good. The only thing we missed during our stay was a decent lunch option. It was either at the beach which at lunch time was getting very hot, or a snack bar Abacus which offered a limited selection of food. Otherwise, it is certainly our choice if we ever come back to Dubrovnik.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Oleg K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, August 21, 2012
Dear Guest,
Thank you for your nice comments on Tripadviser pages. Thank you also for choosing our hotel for your holidays and we are looking forward to your next visit!
Sincerely yours, Jasna Durkovic General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 18, 2012

The second we arrived to the Hotel Excelsior and saw our room we knew we were going to have a good time. We were given an ocean view room and the view was just stunning, it was just like a postcard and you can't get any closer to the ocean than here.

Not only is it a great hotel, the service is exceptional and given that we have found a lot of the Croatian people (no offence) we have met have not been that helpful or friendly, this place was nothing but amazing and friendly in all areas.

The private beach is literally at your doorstep and you can lay there all day with drinks and food being brought to you - whatever you want. Right inside from the beach is the most amazing indoor pool with a sauna, 2 Jacuzzis, steam room and plenty of places to relax. We were spoilt for choice with either swimming indoors if it was too hot or outdoors in the ocean was just the best.

The food at the restaurants here is excellent, weather you eat at the beach bar or have a fine dining experience by the sea you will not be disappointed with the quality and service of the food. Also the included breakfast was perfect, so much choice and covers tastes for all nationalities and you can even have some sparkling wine off the buffet if you want to - what a great way to start the day.

The location is something else that we thought was great, only 5 minutes walk from the old town which is extremely hot and hectic. We found that this hotel was a beautiful oasis away from all of the hustle and bustle of the crowds and coming back here after a day of sightseeing was always a pleasure.

We were really happy in our room, comfy beds, a good size balcony to sit and have a drink and a huge bathroom with a full size bath and a massive monsoon shower - bliss.

If I was ever to come back to Dubrovnik I would have no hesitation to stay here again, we loved it!

Room Tip: Always ask for a ocean view room - the view will not disappoint!
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AussiesHavingFun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, August 21, 2012
Dear Guest,
Thank you for your nice comments on Tripadviser pages. Thank you also for choosing our hotel for your holidays and we are looking forward to your next visit!
Sincerely yours, Jasna Durkovic General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed August 12, 2012

We splurged at the end of our two week visit to Croatia and stayed at the Hotel Excelsior. From the moment we arrived, we knew we had made the right choice. We arrived at the hotel at noon, but the staff knew we had been traveling all morning so made breakfast available for us. Our room was beautiful. We had booked a room with a sea view, but I was thrilled when we also had a balcony that we could sit on and listen to the sea crash against the rocks. Our room was quite large and very comfortable, with the most gorgeous view of the walled city. The morning breakfast buffet offered a large variety of foods including delicious fresh fruits - it was enough to keep us going until dinner. The location was also perfect. It was a very short walk to the Walled City and we were able to walk over for dinner, the wall walk or an evening gelato. I enjoyed walking the city and taking photographs while my boyfriend stayed on the "beach" patio at the hotel. It was ideal for both of us. I would highly recommend the Excelsior!

Room Tip: We were on the far end of the hotel (room 112) the room was quite large with both a living room and...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank AnnieW2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, August 21, 2012
Dear Guest,
Thank you very much for taking the time to post your comments on Tripadvisor's pages. Thank you for sharing your experience with other travellers. I am delighted to read that you had a wonderful experience and I very much look forward to welcoming you back soon.
Sincerely yours,
Jasna Durkovic Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whittier, California
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed August 9, 2012

Everything you could ask for in a hotel! We treated ourselves at the end of our 2 week honeymoon in Croatia with 4 nights in this beautiful hotel. It was perfect. Our room was beautiful and so clean. Wonderful balcony with the most gorgeous view of the old town. Great air conditioning, nice in the July heat. The pool was beautiful and it was so nice to go down the elevator and open up to private ocean access.

I was skeptical when people said the old town was a short walk away, but it really was. 5 minutes and we were in the city walls.

Wonderful place to stay!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Linds83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dudley, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed August 2, 2012

My husband and I have just returned from a week at the Hotel Excelsior and had a fantastic time. The hotel is superb especially the location being so close to the city and the fabulous views from our room. We had a deluxe room with sea view and balcony/terrace which was very spacious. We were however a little disappointed that the balcony/terrace was not private - staff and guests could walk past at any time. The room itself though was very clean and had everything we needed. One of the best things about the hotel was the staff, everyone was extremely polite, helpful and efficient. I was particularly pleased when Nico was able to get us some tickets for the entertainment, having told us originally that the tickets were sold out. We ate lunch at the hotel twice and had very good food. It was a little expensive but I suppose this is expected for a 5 star hotel. We were disappointed with the food in the restaurants in Dubrovnik. There was not much variety, poor quality and very expensive. We had a boat trip one evening which was very pleasant. Dubrovnik is a fabulous city and we even met your famous tennis player - Goran Ivanisevic who spent time signing autographs and having his picture taken. I am an avid tennis fan so this was a treat for me. Overall we had a wonderful week. We would certainly return to this hotel again and would recommend it to anyone. Mrs L. Jones

Room Tip: Definitely have a deluxe room with a sea view, well worth the extra cost.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank lorraine j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed August 1, 2012

We had a few wonderful days here. The rooms are amazing and the view spectacular. Champagne brunch and excellent service.
The sea swimming does require some skills as you jump directly into the deep part of the sea, which for us is great, but rather stressful if travelling with smaller children.
There is a relaxed yet elegant atmosphere and only a short work from the old town of Dubrovnik.

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MrsMortensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
excelsior-dubrovnik, General Manager at Hotel Excelsior Dubrovnik, responded to this review, August 21, 2012
Dear Guest,
Thank you very much for taking the time to post your comments on Tripadvisor's pages. Thank you for sharing your experience with other travellers. I am delighted to read that you had a wonderful experience and I very much look forward to welcoming you back soon.
Sincerely yours,
Jasna Durkovic Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Excelsior Dubrovnik

Property: Hotel Excelsior Dubrovnik
Address: Frana Supila 12, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Dubrovnik
#9 Family Hotel in Dubrovnik
#12 On the Beach Hotel in Dubrovnik
#13 Romantic Hotel in Dubrovnik
#14 Luxury Hotel in Dubrovnik
#14 Spa Hotel in Dubrovnik
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Excelsior Dubrovnik 5*
Number of rooms: 158
Official Description (provided by the hotel):
Since opening in 1913, the Excelsior has become an iconic landmark among the five-star hotels in Dubrovnik. This time-honoured building – a blend of old and new – is uniquely located on a cliffside, with magnificent views from every floor, over to the island of Lokrum in one direction and the Old Town in another. Recognised as one of the finest hotels in the Mediterranean by the UK’s Sunday Times newspaper, it is only when you visit that you can fully appreciate the spectacular setting: the tranquil gardens in which to stroll; four fine-dining restaurants, all offering panoramic views of the Adriatic Sea; a private beach, back-dropped by the UNESCO-protected Old Town. Among the luxury hotels in Dubrovnik, the Hotel Excelsior is the benchmark to which others aspire. ... more   less 
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Also Known As:
Hotel Excelsior And Spa
Excelsior Hotel Dubrovnik

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