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Valamar Dubrovnik President Hotel
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Reviews (1,696)
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Reviewed June 23, 2013

The week we had a this hotel was simply perfect. Everything about it is just excellent - room, views, food,cleanliness are faultless. Breakfasts are great with a load of choice. However the thing that marks this hotel out from a lot of the others is the service which was just fantastic. I have never been anywhere quite like this for service - very friendly, helpful and hospitable and none of it came across as contrived.

I would however echo the other reviews about the bathrooms and the potential difficulty for accessing the shower and the bath - bit odd given its such a high class hotel. It needs to be addressed quickly.

Room Tip: Try and get a room on 5th floor Bear in mind the comment about bath
  • Stayed: June 2013, traveled as a couple
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Thank Keith D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valamar_President, General Manager at Valamar Dubrovnik President Hotel, responded to this reviewResponded June 28, 2013

Dear guests,

I am glad you found President hotel up to your needs and expectations. Thanks a lot for all the nice words about the room, the view and specially the service. This gives a special boost to the staff to be even better.

We all in the hotel appreciate the effort guests go to leaving their comments on web sites and learn out of them as much as possible.

So once again thank you for writing a review and hope to see you soon.

Kindest regards,

Belinda L. Božanja - Valamar Dubrovnik President general manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2013

My fifth stay with my family at the President and once again, a superb choice. First class food both at breakfast and evening meal. Entertainment was very enjoyable with the singer / keyboard player worthy of note. It is not every day a Swiss octogenerian dances with your wife!
For those who are toying with the idea of staying at this hotel, I would strongly suggest that you take the plunge and book, you will not be disappointed.

  • Stayed: June 2013, traveled with family
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Thank Pat O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2013

Great hotel, fabulous views, brilliant staff, food is excellent, everywhere is clean and tidy, there is one problem that is the bath, you need long legs to get into the bath and short ones once you are in to enable you to sit down, the shower is also located above the bath and the same applies again you need long legs to get in, there is an offer of a small step which does help , this hotel is due for an upgrade to 5 star next year and they need to consider the bath situation first

Room Tip: all rooms overlook the sea
  • Stayed: June 2013, traveled as a couple
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Thank cnomis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valamar_President, General Manager at Valamar Dubrovnik President Hotel, responded to this reviewResponded June 27, 2013

Dear guest,

thank you very much for sending a review to Trip advisor and for staying at our hotel which I see was up to your expectations.
We know about the guests whishes for lower bathtubs, so we've already planned this in the upcoming investment in autumn.
It's nice to read you were more than happy with all the other things in the hotel, so I hope this brings you back to President again.

Until then all the very best from Dubrovnik.

Belinda L. Božanja - Valamar Dubrovnik President general manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2013

We stayed here for a week in June 2013 and it was a pleasure to stay there.
Bad Points:
The rooms and hotel are looking a little tired but we are assured that a full makeover is being carried out this winter.
The lift is slow (but unique and interesting) again this is supposedly being replaced.
The outside dining area is swamped with sparrows who fly through the dining area. I watched them eat a guests meal whilst he popped into the restaurant for a drink. Not sure what (if anything) the hotel can do about them but they can be annoying.
No more bad points.

Good Points:
The staff are fantastic. Every one of them was very friendly and helpful from the cleaners and restaurant staff to the management team.
The food is excellent and never-ending.
Free items such as hypo allergenic or orthaepedic pillows are available and freely given.
The location of the rooms (all west facing) make for great sunsets and cruise ship spotting.

All in all we loved staying there.The bus service to town is every 10 minutes but we found the drivers to be complete opposites to the hotel staff and the single decker buses get extremely full.
All in all the hotel is highly recommended.

Room Tip: Suggest paying a premium for a larger room on the higher floors as you get genuine massive queen size beds and a long private balcony. We were originally offered a room on 2nd floor but agreed to pay a few extra euros to upgrade to room 443 and it is well worth the upgrade.
  • Stayed: June 2013, traveled as a couple
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Thank Nomeanfeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valamar_President, General Manager at Valamar Dubrovnik President Hotel, responded to this reviewResponded June 28, 2013

Dear guests,

It's nice you shared with us all the bad and good points of your visit.
As you all have probably heard we are planning a huge investment this winter and all the things you mentioned will be solved for next season.
I must comment on the superb photos you made. The colours and angles you took them from are great and I think you have a natural touch for photography.
Keep up the good work, as I am sure all the viewers have enjoyed these photos.

Thank you for staying with us and hope you manage to come again.

Kind regards,

Belinda L. Božanja - Valamar Dubrovnik President general manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2013

fantastic hotel right on the beach. Lovely views from our balcony right across the bay. Buffet meals were very good. Only one thing I would wish to correct - the bathroom has a over the bath shower and the bath is very high. Not too good for someone who is disabled. We asked about it for my son and we were given a step so problem was solved but maybe something to think about when the President gets upgraded next year. Overall excellent service.

  • Stayed: June 2013, traveled with family
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Thank elandspook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valamar_President, General Manager at Valamar Dubrovnik President Hotel, responded to this reviewResponded June 22, 2013

Dear guests,

Thank you for coming to President hotel and I hope your son enjoyed it just as much as you did. It's good to hear the step helped him entering the bath.
Next year we are planning on doing new bathrooms and the bathtubs are going to be lower, so the access is easier. We'll have rooms with showers as well.
Thank you for the lovely review and for all the nice words of support. We are pleased we managed to make your holiday enjoyable.

Thank you once again for your visit ... hope to see you soon again.

Best regards,

Belinda L. Božanja - Valamar Dubrovnik President general manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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