My friend and I did our usual check of Trip Advisor before booking our acommodation in Dubrovnik months in advance. We saw Roko House with it's fantastic reviews, amazing photos and ideal location and looked no further.. However when we arrived at the accommodation we were bitterly disappointed. The landlady seemed nice enough, however, when we presented her with our hostelworld.com documentation she said that the price was an extra €12 per night and I had not paid my £15 deposit eventhough it clearly stated in the letter that I had. For a prime location in the centre of town I thought fine, an extra £20 or so wasn't going to break the bank.
However, we were then shown to our room... Rather than the clean, elegant rooms that are shown in these pictures we were presented with an attic room with old furniture and junk cluttered all over the place, random towels and bed sheets stacked across the room and a cracked skylight. Plus 2 washing machines and a full array of cleaning products in the bathroom!! It was nothing like the "beautifully decorated modern rooms" with their "delicate designs" that was sold to us by hostelworld.
We found the landlady in one of the rooms downstairs which looked like the pictures and asked whether we could stay in one of the proper rooms and she said these would be double the price. I said I would pay and she said no I was being ridiculous and to go out and just have fun. I said no I wanted to sort this out but she refused. We later moved to a proper accommodation at Karmen Appartments.
- Official Description (provided by the hotel):
- Lovely new reconstructed house situated right in the heart of Dubrovnik Old Town. There are three studio apartment and three rooms in this beautifull property dating from 17th century.Behind the façade of an ordinary-looking stone house lies this collection of extraordinary accommodations. Each of the three studios and three rooms has been completely renovated and lovingly decorated in a delightful blend of traditional elegance and modern sophistication. Delicate chandeliers and antique-style furniture contrast nicely with LCD TVs and Inox bathroom fixtures. Charming decorative accents abound: entering each room is like being presented with a beautifully-wrapped gift – one cannot wait to see what treasures are inside.The house itself is situated in the flat part of Old Town with convenient access to restaurants, cafes, shops, and markets. It even has a small communal terrace where guests may relax and take in the views of the colorful tiled rooftops below. When rented as a whole, Roko house can accommodate 12 guests under one roof. ... more less
- Reservation Options:
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- Also Known As:
- Roko House Hotel Dubrovnik