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“Very good hotel”

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Valamar Lacroma Dubrovnik
Ranked #14 of 68 Hotels in Dubrovnik
Certificate of Excellence
Reviewed April 21, 2014

A large hotel with friendly staff, lovely clean, modern room with huge comfy bed. Didn't get a chance to use the pool but all looked great. Huge choice at breakfast, everyone catered for and evening meal was equally excellent. The hotel was a little way from the Old Town but I understand there is a regular bus service. Would recommend hotel and Dubrovnik to friends.

  • Stayed: April 2014, traveled on business
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1  Thank kaye_hole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded April 29, 2014

Dear Guests,
Wow, absolutely fabulous review, thank you very much! We really hope you will be able to come back to Dubrovnik and Lacroma for a little longer and try out all of the facilities…pamper yourself in the Spa, swim in the swimming pools and taste the food in our Langusto Fine Dining restaurant prepared to you by our chef Josip. Feel free to contact us if we can help with your accommodation arrangements.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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764 - 770 of 1,876 reviews

Reviewed April 19, 2014 via mobile

Nuff said! This is one of the best hotels I have visited. Great food and great service. Keep up the good work. I will visit again and recommend to my friends.

The swimming pools are great as well. Even a home gym.

Stayed: April 2014, traveled with friends
Thank Jpjor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded April 29, 2014

Dear Guests,
“Nuff said” – tiz a great review! Thank you sincerely! Makes us all feel good and prod to be able to create memorable experience to our guests. We look forward to your next visit and please feel free to contact us for any assistance – we will be only too please to help.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2014

The hotel is a little away from the Old Town. A city bus stops right out in front and runs often, so it wasn't a problem. The hotel itself was very nice, modern, with large rooms. Breakfast was excellent. Free WiFi worked well. If you are not staying in the Old Town area, I would recommend this hotel.

  • Stayed: April 2014, traveled as a couple
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1  Thank Ricmar60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded April 29, 2014

Dear Guests,
Great review, thank you very much. You made the whole Lacroma team very proud and we look forward to maybe seeing you again? Feel free to contact us in case we can help with your travel arrangements on your next visit to Dubrovnik or Croatia. We are a large company and have many properties in various Croatian resorts.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2014

The hotel is huge and sometimes it is quite confusing to find what we want. We were on a room one level 1 and when we wanted to go to the restaurant on level 0 we had to take a lift to level 2 then walk through the enourmous lobby to get another lift to go down. apart from this the room was very good and confortable. Also the restaurant was very good with buffet both for breakfast and dinner. The staff was also very friendly. It was a wonderful stay.

  • Stayed: April 2014, traveled with friends
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Thank MVLVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded April 29, 2014

Dear Guests,
Greetings from Lacrma and thank you on your wonderful review. Yes, Lacroma can be a little confusing at first being a large property but as you kindly point out we do our best to make up for it by providing warm service, comfortable rooms various facilities and tasty foods. We look forward to meeting you again in Lacroma on some other occasion.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2014

Aware that Dubrovnik is heavily visited by tourists, we stayed at this hotel, reasonable, spacious rooms, gracious staff and very adequate breakfast, a very convenient 20 minute bus ride to the center of town. A way to be able to easily visit Dubrovnik, yet not be trapped by the crowds. And a plus, the chance to swim and sauna each day midst the three days of touring Dubrovnik.

Room Tip: Ask for a very quiet room, away from elevators.
  • Stayed: March 2014, traveled as a couple
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Thank Joseph310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded April 29, 2014

Dear Guests,
Thank you very much on your great review. It comes to us as great motivation to the whole team, particularly having in mind how well travelled you are and a regular contributor to Trip advisor. Thank you for choosing Lacroma for your recent visit to Dubrovnik and we hope since you experience was so positive, you might come back and stay with us again. We look forward to such an occasion.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2014

We stayed in this hotel for new year's and loved it. The rooms are great, the staff is friendly and helpful and the breakfast is varied. Definitely a great choice. The only thing I've to report is the new year's Eve dinner that was expensive and far beyond the standards of the hotel - it was very weak in terms of variety and quality and we were asked to pay for the drinks (after having payed €80 per person for the meal). The hotel is located outside the historic area but is very easy to reach the Center as the bus runs nearby the hotel. A taxi for 4 people is also a good option

Room Tip: ask for a room overlooking the sea
  • Stayed: December 2013, traveled as a couple
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Thank Maria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded April 23, 2014

Dear Guests,
Thank you very much for an excellent review. We are happy to hear you have taken lasting memories from Lacroma. Apologies for the disappointment with the New year’s Eve dinner. We serve buffer style dinner which is not always what our valued guests expect on this occasion, but we hope you will be able to come back to Lacorma and taste our food in Langusto Restaurant which we are sure you will be delighted with.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2014

We arrived midweek at the start of a week's holiday which was intended to be spent in the Hotel Tirena next door. That had not opened for the season so we were upgraded to the Lacroma. On arriving back from a short walk on the nearby beach I noticed a smell from the bathroom. When I notified reception we were moved to another room ( with a better view!). The hotel is luxurious, although, like most big hotels, a bit impersonal. This is not true, however, of the dining room staff, who were friendly and helpful. The food is served buffet style and there is plenty of variety, including a vegetarian section. Our rooms were made up every day, as one would expect, and fresh towels appeared daily. The bar staff are efficient and the bar food is good (Try the club sandwich). The sunny terrace is a nice place to relax. There is an indoor and an outdoor pool and a spa and gym. The hotel is on a peninsula not far from the Old Town, served by the No.6 bus which runs every fifteen minutes. Buy your tickets (>€2) in the hotel shop or any shop in town. They are cheaper than if bought on the bus, but inexpensive anyway. I'd certainly go back.

Room Tip: Ask for a view of the water- overlooking the pool if you like sunsets.
  • Stayed: April 2014, traveled with friends
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2  Thank Smackdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded April 23, 2014

Dear Guests,
Greetings from Lacroma and thank you on your great review. We are so happy to read of your recent stay in Lacroma and thank you for complementing our facilities and services. You were as it seems “destined” to stay in Lacroma and we are happy our staff were able to make your stay with us an enjoyable one.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Valamar Lacroma Dubrovnik

Address: Iva Dulcica 34, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Dubrovnik
#5 Family Hotel in Dubrovnik
#11 Romantic Hotel in Dubrovnik
#11 On the Beach Hotel in Dubrovnik
#13 Spa Hotel in Dubrovnik
#13 Luxury Hotel in Dubrovnik
Price Range: $115 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Valamar Lacroma Dubrovnik 4*
Number of rooms: 401
Official Description (provided by the hotel):
Dubrovnik's flagship business and leisure hotel Valamar Lacroma Dubrovnik Hotel, the proud recipient of the prestigious 2013, 2015 and 2016 World Travel Award as "Croatia's Leading Hotel" and the 2014, 2015 and the 2016 World Travel Award as "Croatia's Leading Business Hotel", is located on the tranquil Babin Kuk peninsula, surrounded by pine tree forests and soothing white pebble beaches. Renowned for its fusion of nature and state of the art facilities, the hotel offers ultra modern rooms and suites, the largest MICE facilities in the area, memorable gastronomic experiences in its gourmet restaurant, a wine bar terrace with panoramic views of the Elaphiti Islands and an abundance of activities to let you create a perfectly balanced holiday in Croatia with an added touch of luxury. ... more   less 
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Also Known As:
Valamar Lacroma Dubrovnik Hotel Dubrovnik
Valamar Lacroma Hotel

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