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“Top notch hotel”

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Valamar Lacroma Dubrovnik
Ranked #14 of 68 Hotels in Dubrovnik
Certificate of Excellence
Level 5 Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Top notch hotel”
Reviewed March 29, 2014 via mobile

This place is big but run really well. Rooms are big and shower the biggest I've seen in Europe! Bed was a super king and i found the pillows AMAZING but they received mixed reviews among my group.
The restaurant is huge and very well set up with separate "stations" making it feel less like a big buffet line. Breakfast and dinner provided huge choice and of good quality. I guess the only draw back to the place is that its away from the old city - but it is only a short bus ride away and the bus leaves from the gate.

Stayed March 2014, traveled with friends
Helpful?
Thank sallysteer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, April 23, 2014
Dear Guests,
Greetings from Lacroma and thank you on a “Top notch” review. Thrilled to hear you liked the pillows. Yes, not everybody likes the feather ones and that is why we have pillow menu in the room to suit all the tastes. Hope to see you again on some other occasion in Lacroma
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,823 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (413)
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 29, 2014 via mobile

Iv just got back to my home from my stay at the valamar lacroma.
The hotel is beautifully designed with modern furniture and lighting. My room was great, the biggest and comffiest iv ever slept on, large modern shower room with an amazing seaview from balcony. Staff at the valamar lacroma are ever so attentive and helpful....the house keeping staff do a fantastic job. Breakfast at the lacroma is brilliant and well thought out to accommodate all guests.
My partner and I were very disappointed in dinner, cold, dry, bland and very little choice for the money.
I would still recommend this hotel and would return.

Stayed March 2014, traveled as a couple
Helpful?
1 Thank Louise T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, April 12, 2014
Dear Guests,
Thank you on your great review and for choosing Lacroma for your recent stay in Dubrovnik. We look forward to seeing you again in Lacroma and we will most definitely make sure the dinner is up to the standard we want to provide to all our valued guests. We get best marks for food and I cannot apologise enough for the quality of dinner provided on the occasion you were staying with us.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Level 6 Contributor
154 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed March 23, 2014

I was on a travel agent inspection and stayed here March 2014. Lacroma's layout is big. The hotel is about 15 minutes from old town. 12 kuna by #6 bus or 88 kuna by taxi. It has a fitness room with new machines. But the nice indoor pool was the treat. I couldn't find any direct access to the beach, but the landscaped grounds were pleasant. My room had a sea view with a nice balcony, mini bar, hair dryer, tea pots & free wifi. I enjoyed sitting on the balcony.
The buffet breakfast was good. But stay away from the beef burger at the lobby bar. It's God awful! So is the woman working there.. otherwise, everyone was friendly. Julian, a new trainee, helped me with wifi problems and lowering the heat in my room via wifi at the front desk. This is a good hotel for groups or weddings. English is spoken all over.

Room Tip: As much as I liked Lacroma, it's still too far from old town. I would stay at the Hilton next ti...
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xxxtraveltoday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, April 12, 2014
Dear Guests,
Greetings from Lacroma and thank you on your great review. We are so happy to read of your recent stay in Lacroma and thank you for complementing our facilities and services. We certainly have to look into what has happened with our burger and make sure that it is up to expected standard. It is our most popular and best selling item on the menu, so we cannot tolerate any deviation in the quality and will make sure it is improved upon.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubrovnik, Croatia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 16, 2014

I've recently had my wedding celebration at the Valamar Lacroma Hotel with something more than 250 guests and I can just say a big THANK YOU to everyone there who made that evening so special. The level of the service, food, decorations, everything was just perfect.
A special shout out to Josip Vrkic, F&B Manager Assistant for his great help, advices and patience. Thank you, Josip, you did a great job!
We also spent our first night at one of the suites of the hotel where everything was carefully decorated for newlyweds, rose petals, flowers... we were truly impressed. Thank you again.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KrisM88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, April 11, 2014
Dear Guests,
A very warm “you are more than welcome” from Josip and Lacroma team. We are honoured to have been able to make your wedding day even more special. We wish you many more years of happiness and we are proud you have started your new life time adventure in Lacroma.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tirana, Albania
1 review
Reviewed March 11, 2014 via mobile

I was her with my girlfriend and Iam impres the food ,rooms ,toilet ,parking ,fitnes,sauna ,servis was perfect .I want to go bek and to relaks . Valamar nr1.

Valamar

Valamar

Nr1

:

..:.::-)....:-n-nkk




.....

Stayed October 2013, traveled with family
Helpful?
Thank rinorcera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, April 11, 2014
Dear Guests,
Many thanks on your great review. We look forward to your coming back to Lacroma
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarajevo, Bosnia and Herzegovina
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed March 11, 2014

We stayed 2 nights in this nice and modern hotel. Rooms are spacious, clean and our room had a beautiful view of the sea and the sunset. Breakfast is quite plentiful with a great choice of food.
Out of season, the dinner menu is more modest, but still good, except if it is not on a formal occasion. Pool and SPA are excellent. All recommendations.

Room Tip: The rooms on the sea side have a nice view
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dach2711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, March 27, 2014
Dear Guests,
Warmest of greeting from Lacroma team and thank you for choosing Lacroma for your recent stay in Dubrovnik. Great to hear of you positive experience and we do hope that we will have a chance to greet you again.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Level 4 Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 10, 2014

If you want to be treated like a king or queen valamar is the place to go..Test the pool with the waterfall and the hydromasaz and the magnificent sauna. The food and the service is delicious!Valamar I love you!

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katerina_Kal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this review, March 27, 2014
Dear Guests,
A royal greeting to the princess from Thessaloniki and thank you sincerely for a most fabulous review. We are thrilled you have enjoyed your stay with us and since Greece is not too far away we look forward to being able to provide you with some more of the memorable “royal” treatment you when you come back to stay with us again.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Valamar Lacroma Dubrovnik

Property: Valamar Lacroma Dubrovnik
Address: Iva Dulcica 34, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Dubrovnik
#5 Family Hotel in Dubrovnik
#11 On the Beach Hotel in Dubrovnik
#11 Romantic Hotel in Dubrovnik
#12 Spa Hotel in Dubrovnik
#13 Luxury Hotel in Dubrovnik
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Valamar Lacroma Dubrovnik 4*
Number of rooms: 401
Official Description (provided by the hotel):
Dubrovnik's flagship business and leisure hotel Valamar Lacroma Dubrovnik Hotel, the proud recipient of the prestigious 2013, 2015 and 2016 World Travel Award as "Croatia's Leading Hotel" and the 2014, 2015 and the 2016 World Travel Award as "Croatia's Leading Business Hotel", is located on the tranquil Babin Kuk peninsula, surrounded by pine tree forests and soothing white pebble beaches. Renowned for its fusion of nature and state of the art facilities, the hotel offers ultra modern rooms and suites, the largest MICE facilities in the area, memorable gastronomic experiences in its gourmet restaurant, a wine bar terrace with panoramic views of the Elaphiti Islands and an abundance of activities to let you create a perfectly balanced holiday in Croatia with an added touch of luxury. ... more   less 
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Also Known As:
Valamar Lacroma Dubrovnik Hotel Dubrovnik
Valamar Lacroma Hotel

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