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“Very Nice Hotel - 15 minutes from Old City”

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Valamar Lacroma Dubrovnik
Ranked #14 of 68 Hotels in Dubrovnik
Certificate of Excellence
Reviewed October 9, 2013

Location: 15 minutes by car from the Old City and 25 minutes from the airport

Additional Pros:
Free amazing breakfast buffet (without a need for vouchers or coupons)
Free Wifi
Free Parking
Most of the staff speaks English

  • Stayed: October 2013, traveled with family
    • Value
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1  Thank Alex M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded October 17, 2013

Dear Guests
Thank you for choosing Lacroma for your recent stay in Croatia and Dubrovnik and thank you for sharing your experience on line. We are thrilled you have enjoyed your stay with us.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,877)
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812 - 818 of 1,877 reviews

Reviewed October 8, 2013

Excellent hotel in prime location for Dubrovnik. Staff really friendly and always smiling, the staff on reception always very helpful. Bar staff very attentive and the waiters and waitresses in the dining room polite and went out of there way to speak to you especially the lady with the blonde hair in a pony tail ( sorry I cannot remember her name). We cannot forget Nervin the maitre de he always made you feel special. My husband celebrated his 60th birthday while we were there, we were given a complimentary bottle of wine which we thought was a lovely gesture.
The hotel is lovely and clean, the swimming pool spotless and the bedroom immaculate.
Going into Dubrovnik was easy, we bought the 7 day card which gives you access to some attractions in the city plus a bus ticket for 20 trips. The buses ran every 10 minutes until late in the evening which made going into the city easy. We would highly recommend the city to every one it is definitely a gem of a place, bustling with life and vibrant and beautiful.

Room Tip: Although the room was beautiful if you can afford the sea view go for it as the sunsets are stunning...
  • Stayed: September 2013, traveled as a couple
    • Value
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1  Thank f0xy55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded October 17, 2013

Dear Guests
What a marvellous review and most of all what a reward to the whole Lacroma team to have our guests leave happy and content after spending their holidays with us – not any holiday but a “birthday holiday”! We are sincerely happy to have been able to provide you with a lasting memory of your stay with us and we thank you on your kind words of appreciation. We hope to see you for one of your next birthdays or anniversaries and we will do our utmost to make it also a memorable event. Until such time greetings from all of us!
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013 via mobile

Great modern hotel - great architecture and restaurant. One of the best buffet breakfasts in a hotel I have had. Only criticism is that it's a 25 minute bus ride from the old city.

Apart for that - a great place to stay.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Pinball-Mick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded October 17, 2013

Dear Guests
Sincere greetings from Lacroma team and thank you very much on a fabulous review. If we could do something to reduce the travelling time to the old city we most certainly would. We are pleased that that the location of Lacroma and Babin kuk resort, a little away from the old city in the most fascinating natural surrounding s made up for the travelling time.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2013 via mobile

we stayed one night and since we had a long drive, decided to have dinner at the hotel. It was a buffet dinner with tons of food. However, when we asked for a glass of water, the waiter said the hotel does not serve water unless we pay extra for it. We were amazed at the reply, so we ordered wine instead. In the room, everything in the mini bar is at a fee. No free bottled water.

We found the room to be small and cluttered. However, the rooms are clean with crispy bed sheets. It is located about 10 mins drive from the old town. The swimming pool is great!

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank happyHongKong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded October 9, 2013

Dear Guests
Thank you very much on your review. We are sorry that your one night stay in our hotel was not 100% pleasant experience and that the water charge at your dinner time shadowed the wade range and quality of the food offered. Our staff were only following company procedure and we will most certainly take this matter up for discussion when company policies are reviewed. It also comes as a surprise that you found your room small and cluttered, since the area of the rooms for 4* property in Croatia is set to 23 minimum od square meters whereas our rooms are bigger by at least 1-2 square meters. We are pleased that you have found the standard of cleanliness to be high and that you have enjoyed out pool facilities. We look forward to greeting you again in Lacroma maybe for a little longer so that you can take the full advantage of all the facilities Lacroma and Babin kuk Resort offers.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2013

hotel is very good. breakfast, rooms, view, staff, reception is very good. everything is fine. bars and cafes around reception is nice. prices are not very high. just hotel situated a little far from city center which is very beautiful. but it is not a problem. ask to reception how to go by bus. it takes 10-15 mins ride which is a enjoyable ride. where u have your breakfast go out from terrace; there are some small roads which is leading you to the seaside. its nice to walk around there.

  • Stayed: December 2012, traveled as a couple
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1  Thank mehmet ali t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded October 9, 2013

Dear Guests
Many thanks for sharing your great experience of staying in Lacroma on line. It is out greatest pleasure that you have such good lasting memories from your stay in December 2012 and we look forward to greeting you in Lacroma again maybe even this year or perhaps in 2014?!
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2013

I stayed in Valamar La Croma for IPMA world congress. Big comfortable rooms, very helpfull staff. Congress was very well organized. From my experience hotel reached international excellence status. For breakfast you can have what ever you can imagine.

Stayed: October 2013, traveled on business
1  Thank Leo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded October 9, 2013

Dear Guests
Greetings from all of us on Lacroma team and many thanks for your great review! It makes us all very happy to have content guests and we discuss the reviews regularly on our morning meetings. Yours was an excellent start to our day and we thank you for it.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2013

If Dubrovnik is the Jewel of the Adriatic, then Lacroma Hotel is one of the main stones in the jewel. Apart from being a bit busy with conference and group tours - the only main distraction - the hotel is good in many ways, The lasting memory is the view from the main deck on the 2nd level, and the brilliant weather we experienced. The hotel itself is probably getting to the later end of the cycle for a bit of refurb in the room areas, but it is quite comfortable all the same. Lifts can be a bit of a wait but there are plenty to take you to various areas including conference locations once you get the hang of the place. The staff are quite attentive, and English is generally good with the whole staff. Get in early for breakfast as services like omelet making are in heavy demand with the very big crowds that attend breakfast.

Room Tip: Get one with a balcony and a view, not all do.
  • Stayed: October 2013, traveled on business
    • Value
    • Location
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1  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded October 9, 2013

Dear Guests
What a “jewel” of a review!!! Many thanks on your most kind words but most of all many thanks for choosing Lacroma for your recent stay in Dubrovnik. What can we add? –we hope you might be able to come back for some more lasting memories of the sunsets.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Valamar Lacroma Dubrovnik

Address: Iva Dulcica 34, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Dubrovnik
#5 Family Hotel in Dubrovnik
#11 On the Beach Hotel in Dubrovnik
#11 Romantic Hotel in Dubrovnik
#13 Luxury Hotel in Dubrovnik
#13 Spa Hotel in Dubrovnik
Price Range: $112 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Valamar Lacroma Dubrovnik 4*
Number of rooms: 401
Official Description (provided by the hotel):
Dubrovnik's flagship business and leisure hotel Valamar Lacroma Dubrovnik Hotel, the proud recipient of the prestigious 2013, 2015 and 2016 World Travel Award as "Croatia's Leading Hotel" and the 2014, 2015 and the 2016 World Travel Award as "Croatia's Leading Business Hotel", is located on the tranquil Babin Kuk peninsula, surrounded by pine tree forests and soothing white pebble beaches. Renowned for its fusion of nature and state of the art facilities, the hotel offers ultra modern rooms and suites, the largest MICE facilities in the area, memorable gastronomic experiences in its gourmet restaurant, a wine bar terrace with panoramic views of the Elaphiti Islands and an abundance of activities to let you create a perfectly balanced holiday in Croatia with an added touch of luxury. ... more   less 
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Also Known As:
Valamar Lacroma Dubrovnik Hotel Dubrovnik
Valamar Lacroma Hotel

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