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“Excellent stay”

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Valamar Lacroma Dubrovnik
Ranked #15 of 68 Hotels in Dubrovnik
Certificate of Excellence
Reviewed January 20, 2013

We stayed at Valamar in July 2012 on our honeymoon. The hotel looks very nice, modern, spacious. We had a nice view of the sea from our room on the 5th floor with exquisite sunsets. Room was big enough, bathroom the same, always very clean. Breakfast was very good and with a nice variety. Pool was very clean and the area around it very nice. Staff was nice and friendly.There is a good restaurant in the area - Pivnica.The food at the hotel restaurant was good, but expensive. Easy acces via bus to the city (direct line to the Citadel).
The only downside was that you had to pay for the Internet, there was no free WIFI. Still that was not a big problem as we went there to relax and enjoy ourselves and not to stay on the computer which we do everyday :)
We will definitely come back to stay at this hotel.

  • Stayed: July 2012, traveled as a couple
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3  Thank Bogdanica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded January 22, 2013

Dear Guests,
Greetings from Lacroma staff and we are so pleased you have had an enjoyable honeymoon with us! Thank you for your kind review and complements. We are sorry you have experienced some “hick ups” with the free WIFI. We have free wireless Internet throughout, so probably there was some misunderstanding during your stay over this facility. We are so pleased you have enjoyed Dubrovnik and Lacroma and occasion permitting we hope to maybe see you again?!

Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,013 - 1,019 of 1,942 reviews

Reviewed January 9, 2013

We stayed here along with our group of forty and we all agreed that this was one of our finest stays of our trip. The food at the restaurant was very good and the staff were very courteous respectful and our rooms were spacious with a great view and very clean. In the evening there in the gardens there was a tenor singing named Markos with a beautiful voice and great repertoire who we enjoyed tremendously. We certainly recommend you stay and experiense this Hotel as we did . They also offer free Wi-Fi .

  • Stayed: June 2012, traveled with friends
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1  Thank Daisy1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded January 21, 2013

Dear Guests,
Thank you very much on your great review. We are so pleased to hear that all the members of your party shared the opinion that Lacroma was the best hotel you have stayed in on your tour. Great news and great motivation to us to keep on the good work. We hope that you will be able to come and stay with us for a little longer on some other occasion and we sincerely thank you for sharing your experience of Lacroma on line.

Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2013

Satyed for 2 days on the New yar Begining 2012, The hotel was Just renovated, We ordered a Connection Room for Our family, Upon Arrived in Room the door belled and one service lady brought us a bottle of Red Wine, Room is very well equiped, Telephone is to heavy, you can speak calm, The Air condition is the best experience in my hotels , Really NO NOISE, They have an Indorr pool very big and very well equiped also and for Handicap service, The Indoor pool also is the best Experince in my life, Hot water !!!! The staf is good and collaborate for everything, Anytimi wiil back again !

  • Stayed: February 2012, traveled with family
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Thank DerinDurres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded January 21, 2013

Dear Guests,
Thank you very much for a most fabulous review and for taking time to share your experience of Lacroma on line. It makes out efforts worthwhile when our dear guests are happy and to start the New 2013 with such great comments from our guests is the best present we could wish for. Thank you very much for choosing Lacroma and if you ever decide to come and visit us we would be honoured to help in any way. Until such time we remain,

Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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Reviewed January 4, 2013

We have booked our stay in Valamar Lacroma from 26.12.-29.12. through hotel web site, they offered 3 night stay in standard room with breakfast and wellness package (1 hour whole body massage, facial treatment and afrodita bath) for 287 euros for 2 persons. First of all, we were upgraded to junior suite, beautiful room on two floors. The room was beautiful! On 1st floor we had living room, toilet and balcony and on 2nd floor big bedroom and bathroom with both shower and bathtub. The whole room was spotless. The bed is very comfortable, and you can even choose from 3 different pillows!!! The staff is so kind and friendly especially cleaning lady and girls at spa. The breakfast was great. Until this stay, we were usually going in Opatija on wellness, but after this beautiful experience, from now on we will choose Valamar Lacroma. This is the best hotel we stayed in so far. (Sorry, the pics are not good, I forgot my camera).

Room Tip: For wellness hotels we usually choose low season, because it is not crowded at wellness area, and th...
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  • Stayed: December 2012, traveled as a couple
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2  Thank Kreka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded January 21, 2013

Dear Guests,
Sincere greetings from Lacroma. Thank you ever so much on a most wonderful review. We are thrilled you have enjoyed your stay with us and that you will be returning to Lacroma. Please let us know if we can be on any help with your reservation when you decide to visit us next.

Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

We stayed here between Christmas and the New Year 2012, what a find. Fantastic location overlooking Eliphite Islands, all the staff were both helpful and friendly throughout the hotel.
Our meals, breakfast and dinner were wonderful, although it was a buffet, the chefs 4 of them were cooking on the grills so the meat and fish were freshly cooked.
The spa and facilities 4 saunas, experience showers, steam room and pools were just a great added bonus and we looked forward to our time there.
The bus to Dubrovnik is frequent, as are the taxis, if there are four of you, this works out a very similar price to the bus into town.
Also a walk into Lapad for a drink was a lovely thing to do.
We will definately use Valamar Hotels again .
Happy New Year to you all at Valamar Lacroma Dubrovnik.

  • Stayed: December 2012, traveled with family
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1  Thank Rebecca0DE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded January 21, 2013

Dear Guests,
Greetings from Lacroma and thank you on your best wishes for 2013. We hope that 2013 will be a fabulous year for you too! Thank you for choosing Lacroma and thank you for a marvellous review. We are so so pleased you have enjoyed your stay with us even in the middle of the winter. Thank you on your kind words regarding hotel facilities, food, service and Ragusa Spa. We hope you will be back for some more and please feel free to contact us any time for any assistance you might need.
Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2012

Excellent location and service. Just 10min away from the Old Town by taxi, it's convenient and accessible. We came here and stayed over for Christmas from Dec 24 - 26, 2012. We were delighted to discover the comfortable bed with soft plushy pillows - not twin beds that push together like some of our other stays at 4star hotels along the coast. After a long chilly day of exploring the Old Town on our last stay, I made the right choice to hit the hotel spa - Ragusa. My treatment included the salt scrub and aromatherapy message. Anastazija was very skilled and attentive with magically heated hands! She rubbed out the knots in my shoulders, back and feet and utterly relieved the pain in my heels. My sleep that night was amazing before we left for another day of long travels. Our stay at Valamar definitely added to the charm of our experience in Dubrovnik. Also, as the hotel is minutes from the coast, the sunset over the waters is very pretty - very good hotel overall!

Room Tip: Only downside was room 3059 was very very long walk from the elevators. We're young, so it was o...
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  • Stayed: December 2012, traveled as a couple
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2  Thank La_HappyFeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded January 21, 2013

Dear Guests,
We are so pleased you have enjoyed your stay with us over Christmas and thank you for sharing your experience of Lacroma on line. We hope you will be able to come and stay with us again and try out some more of our relaxing treatments in Ragusa Spa.

Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2012

This is a great hotel. My wife and I stayed ib November when the weather was mxed, so we relied on the hotel's amenities quite a lot. We had a very cheap deal through Travelzoo which included a room upgrade and dinner. The hotel is in spacious, beatifully managed gardens. The public areas are opulent and splendid, with marble tiling and lavish seating. It's a wonderful place to wander round, and huge.

Our room was spacious, well-appointed, nicely furnished and with a balcony looking out to the nearby islands. beds were very comfortable and the pillows (you have a choice) thr best I've had outside Scandinavia. Linen frequently changed. The bathroom had a walk-in shower, no bath - but that didn't matter. A really excellent room.

Food was buffet-style with a massive choice, both at breakfast and dinner. I thought the breakfast was particularly good and the sevice attentive. Plenty of space in both dining rooms, so tables well seperated.

The leisure suite and spa were the best I've encountered in a hotel. Guests are given robes and slippers. Thge pools are huge, the gym well-eqipped, and the jewel is the atmospheric relaxation area: saunas, steam room, meditation suite, needle showers, mist showers,, everything you could want. We often had the place to ourselves.

The computer room is small, but adequate, the staff are friendly and service is prompt and highly efficient. The hotel is about 4K from the old city, but on a bus route, so handly placed. There are local beaches, but they are small and shingly. I cannot imagine anyone being disappointed with this hotel. It's a gem.

Room Tip: Ask for a sea room.
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  • Stayed: November 2012, traveled as a couple
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3  Thank SussexGeoffers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivica S, General Manager at Valamar Lacroma Dubrovnik, responded to this reviewResponded December 21, 2012

Dear Guests,
Your review is the best Greeting card for the festive season we could ever ask for. Thank you sincerely! We have passed on your compliments to our staff and it is with great pleasure we have read your review and your kind words on the facilities Lacroma has to offer. We hope you might be able to come back for some more pampering?!

Yours sincerely
Ivica Sabljić
General Manager
Valamar Lacroma Dubrovnik Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Valamar Lacroma Dubrovnik

Address: Iva Dulcica 34, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Dubrovnik
#5 Family Hotel in Dubrovnik
#11 Romantic Hotel in Dubrovnik
#12 On the Beach Hotel in Dubrovnik
#14 Luxury Hotel in Dubrovnik
#14 Spa Hotel in Dubrovnik
Price Range: $100 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Valamar Lacroma Dubrovnik 4*
Number of rooms: 401
Official Description (provided by the hotel):
Dubrovnik's flagship business and leisure hotel Valamar Lacroma Dubrovnik Hotel, the proud recipient of the prestigious 2013, 2015 and 2016 World Travel Award as "Croatia's Leading Hotel" and the 2014, 2015 and the 2016 World Travel Award as "Croatia's Leading Business Hotel", is located on the tranquil Babin Kuk peninsula, surrounded by pine tree forests and soothing white pebble beaches. Renowned for its fusion of nature and state of the art facilities, the hotel offers ultra modern rooms and suites, the largest MICE facilities in the area, memorable gastronomic experiences in its gourmet restaurant, a wine bar terrace with panoramic views of the Elaphiti Islands and an abundance of activities to let you create a perfectly balanced holiday in Croatia with an added touch of luxury. ... more   less 
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Also Known As:
Valamar Lacroma Dubrovnik Hotel Dubrovnik
Valamar Lacroma Hotel

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