Im not a complainer with ridiculous expectations. I am happy to overlook most things. HOWEVER
1. pillow menu for show only and does not deliver - called for pillows at midday, received at midnight
2. Housekeeping substandard - glasses not replaced, taken away only
3. We used the fridge for our own drinks but housekeeping removed them, left them outside so they were warm when we wanted them, then placed a stapled paper security seal as if to stop us from using it
4. Am pregnant so bought a mojito mocktail but they refused to charge me for a non alcoholic mocktail which they have on the menu
5. Reception always busy with big groups therefore unable to answer calls from the room efficiently. I found it was easier to just go to reception myself to get things addressed
6. lunch menu - what you order is not what you get, crumbed chicken had no cheese and came with no salad
Positives: the pool was clean, the room was modern and nice, amenities nice, free wifi in the rooms, nice views of the bay from our room, pebbled beach is beautiful as well and you can lie on the lounges for free from the presidents hotel.
- Official Description (provided by the hotel):
- Dubrovnik's flagship business and leisure hotel Valamar Lacroma Dubrovnik Hotel, the proud recipient of the prestigious 2013, 2015 and 2016 World Travel Award as "Croatia's Leading Hotel" and the 2014, 2015 and the 2016 World Travel Award as "Croatia's Leading Business Hotel", is located on the tranquil Babin Kuk peninsula, surrounded by pine tree forests and soothing white pebble beaches. Renowned for its fusion of nature and state of the art facilities, the hotel offers ultra modern rooms and suites, the largest MICE facilities in the area, memorable gastronomic experiences in its gourmet restaurant, a wine bar terrace with panoramic views of the Elaphiti Islands and an abundance of activities to let you create a perfectly balanced holiday in Croatia with an added touch of luxury. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Orbitz, Priceline, Hotwire, Travelocity, Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Valamar Lacroma Dubrovnik reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Valamar Lacroma Dubrovnik Hotel Dubrovnik
- Valamar Lacroma Hotel