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“Ticked the boxes but not a lot of atmosphere” 4 of 5 bubbles
Review of Atrium Hotel

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Atrium Hotel
Ranked #22 of 57 Hotels in Split
Certificate of Excellence
Ludlow, United Kingdom
Level Contributor
133 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Ticked the boxes but not a lot of atmosphere”
4 of 5 bubbles Reviewed August 17, 2014

This hotel was selected partly because it offered underground garaging for the group's cars. It was perfectly OK but rather soulless. In order to get to the old part of Split a taxi or bus ride was necessary. Diocletian's palace and the old area were certainly worth exploring. All the group chose to eat in the range of restaurants available there so no knowledge of the food in the Atrium.

  • Stayed June 2014, traveled with friends
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank XKSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaGarifullina, Board member of Atrium hotel group at Atrium Hotel, responded to this review, August 27, 2014
Dear XKSue,
Thank you for your valuable review!
It is great to hear that you enjoyed the city of Split and its Diocletian's palace! We are also happy that you were satisfied with our underground garage which provides direct access to the guests' rooms.
we hope to welcome you back next time you are in Split.
Sincerely,
The Atrium hotel's team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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485 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 15, 2014

Excellent room very-well maintained. Competent and helpful staff though not intrusive. Breakfast staff very attentive and friendly. Spa facilities very good and relaxing after a day at the beach/in the sun. A little walk away from the waterfront/ Split centre (in the neighbourood where locals live) but thoroughly recommended if you like seeing the real side of a city as well as having the comforts of a very modern hotel room!

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SAOIRM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaGarifullina, Board member of Atrium hotel group at Atrium Hotel, responded to this review, August 27, 2014
Dear SJPMCG,
Thank you for taking the time to share your outstanding feedback!
We are so pleased to read that we were able to ensure that you had an unforgettable experience with us.
We will share your thoughts with our SPA and restaurant team. We are grateful for your support, and very much look forward to helping you create another memorable experience in Split during your next visit!
Sincerely,
The Atrium hotel's team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Usa, Tanzania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 14, 2014

The employee was chatting and laughing when they saw me , i fell uneasy, i checked myself. it make my unhappy.but this hotel is ok . I had dinner and breakfast in hotel restaurant perfect food quality room also ok

  • Stayed August 2014, traveled with friends
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank shelly353535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaGarifullina, Владелец at Atrium Hotel, responded to this review, August 20, 2014
Dear Shelly,

We apologize for the manner in which our employee behaved. We have spoken to our employees and are sure that this uneasy and uncomfortable situation will not occurr again.
Thank you for your positive comments regarding our restaurant and rooms,
we look forward to seeing you again.

With best regards,
The Atrium hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niwot, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 12, 2014

Hotel rooms were very clean, stylish and quite roomy. Despite that the neighborhood felt a little sketchy at night and the room was very expensive. I don't think I would stay here again as I could get a lovely room on a beach in split for less money.

  • Stayed August 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Leslie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaGarifullina, Board member of Atrium hotel group at Atrium Hotel, responded to this review, August 27, 2014
Dear Leslie H,
Thank you for your positive review about our rooms. We are sorry to read that, although you enjoyed your experience, we did not fully meet your expectations. We always strive to improve our services and amenities, so we do hope to see you back again in the future.
Sincerely,
The Atrium hotel's team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stavanger, Norway
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed August 12, 2014

Hotel provides most necessities for a good stay. Room is very clean and spacious and has the most of things you will need during a stay. New bedsheets each night, daily proper cleaning and generally rooms in good condition.

Breakfast is alright but nothing extraordinary. Staff is very polite and helpful.
Reception always seemed to be in a rush, not always looking up from the desk to greet guest coming in and out of the hotel.
Gym facilities are very good, could want them to open one hour earlier though (not at 0800) for earlybirds who wants to make the most of the day.

It's the only five star hotel in Split but if you want to book something fancy, spoil yourself and so on, I don't quite understand why it has five stars. Would have stayed closer into town (about 20 min walk, but we felt safe) as maybe a lower star rated hotel would provide the same.

  • Stayed August 2014, traveled as a couple
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank koklimonke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaGarifullina, Board member of Atrium hotel group at Atrium Hotel, responded to this review, August 29, 2014
Dear koklimonke,
Thank you for your valuable comments. We are delighted to read that you enjoyed our spacious rooms and amenities.
We will proudly pass on your kind words to the Housekeeping team.
Regarding the gym working hours, we can always open earlier upon request.
Hopefully this will not stop you from coming back to our hotel and we look forward to seeing you again.
Sincerely,
The Atrium hotel's team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LISBON
Level Contributor
197 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
4 of 5 bubbles Reviewed August 7, 2014

Atrium Hotel is a modern building agreable located about a 10 minutes walking from Spli center ( Diocliciano Palace).
Public areas are spacious and pleasant.
Staff in reception is very kind and helpful
Rooms have an adequate furniture and are enough big.
Breakfast is good with the regular standard of european hotels of 4 and 5 stars.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank EUROPEU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaGarifullina, Board member of Atrium hotel group at Atrium Hotel, responded to this review, August 29, 2014
Dear EUROPEU,
We do appreciate your valuable comments about the Atrium hotel. It is always a pleasure to read such positive feedback regarding our rooms, breakfast quality and staff. We endeavor to leave a positive impression on our guests.
We trust we will have a chance to welcome you back again in the future.
Best regards,
The Atrium hotel's team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
165 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed July 31, 2014

Stay here as part of a group tour. Accommodations were good, breakfast was very good. However, the location is not that great. It has a shopping mall with a supermarket within walking distance so that was convenient. We only stayed one night and were taken by bus to the city center and it took about 15 minutes to get there.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Woodsnottraveled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaGarifullina, Board member of Atrium hotel group at Atrium Hotel, responded to this review, August 22, 2014
Dear Woodsnottraveled,

Thank you for taking the time to share your valuable feedback.
It is nice you found your accommodation and breakfast quality to be very good.
We appreciate your comments and hope to welcome you back to our hotel very soon!

Sincerely,
The Atrium hotel team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Atrium Hotel

Property: Atrium Hotel
Address: Domovin.Rata 49A, Split 21000, Croatia
Location: Croatia > Dalmatia > Split-Dalmatia County > Split
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Split
#8 Spa Hotel in Split
#15 Luxury Hotel in Split
Price Range (Based on Average Rates): $
Hotel Class:5 star — Atrium Hotel 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Atrium Hotel Split

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