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“Just OK”
Review of Atrium Hotel

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Atrium Hotel
Ranked #22 of 55 Hotels in Split
Certificate of Excellence
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Just OK”
Reviewed July 14, 2013 via mobile

Reading the reviews I expected a lot from this hotel. Everything about it is just ok rooms location breakfast are all ok but not what you would expect from a hotel like this. Service is average from the front desk and had issues with house keeping.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NicNayef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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503 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Lod
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 11, 2013

One of my best hotel staying ever. I think that the level of a visit is taken not when all is great, but when there are some difficulties. As i booked from booking.com and didn't had credit card with me, the reception crew simply did anything to help me, including sending and receiving faxes from\to Israel so we can manage this thing, and I wasn't even charged on it. Second thing is that wifi on my iphone didnt worked, so a receptionist named Luka let me use reception's computer to let home know that im ok. Hope someone from Atrium read it and reward that guy cause this kind of service is rare, even if you consider yourself 5star hotel. From now on it was all great. The massage was great in a lovely spa, and again service was great! I hope I will be able to come back soon and i will defenetly recommend this hotel to others. Well done Atrium!

Room Tip: My room faced to the main street but was yet quiet so you can be sure no matter what you are in good...
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  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liraz Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missoula, Montana
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 9, 2013 via mobile

Dead hotel. Like a ghost town. It was clean enough but there was nothing about this hotel that made me want to be there. Bar was dead. Breakfast was lame and the waitstaff seemed to be okay with that. Our room was attended nicely each day. The view (we were at the back) revealed that we were attached to apartment complexes surrounding a sketchy-looking courtyard. The location was terrible. If there are elderly or small children in your party, just get a cab to the Riva. The desk staff did call one for us once, but it seemed like an inconvenience. You can catch taxis back to the hotel at either end of the Riva.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JDRTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
63 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed June 29, 2013

Stayed here for one night as part of a KOMPAS Tour. The rooms are modern and spacious but as we were on the lower floor, it was somewhat noisy in the morning. Unusual for a hotel of this quality with double glazing.

The group evening meal was farcical with staff on some type of go slow protest. Had all shaking their heads.

The breakfast was adequate. There is a shopping centre just behind the hotel which caters for all needs.

  • Stayed June 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nat255068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
96 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed June 26, 2013

Rooms were very good size, front desk staff were next to useless. Breakfast room was totally soulless, location was not great but only a short 10-15minute walk to Old Town. Bar area was next to useless and was never staffed whilst we were there - twice had to ask them to turn lights on and send someone over to organise drinks. I'm sure there are better places to stay.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maree M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
66 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 25, 2013

We stayed as part of a tour and was our least favourite hotel in Croatia. Dinner and breakfast were very ordinary and bland, there wasn't a great choice at breakfast, the best part was the coffee machine. We were given a twin room on the first floor on the main road so you had all the noisy traffic and there was plenty of it. Others in a king room were up higher in quieter locations with views. This is not the first hotel to discriminate twin rooms but the way twin rooms often seem to be in the worst location is a pet hate of mine. On the plus side, the beds were comfortable and the bathroom large.
Being on tour I can't comment on value. There weren't other tour groups there at the same time affecting service or quality. There were some shops close by but the hotel didn't seem to be in a town location, it felt more like a business hotel. If I returned to Split I would check out other hotels first.

  • Stayed June 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RNP2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed June 14, 2013

We stayed here for a week and were realistic about what they might mean by 5 star, so were not too disappointed. The location isn't brilliant - it's about a 10 minute walk to town - but you do get a flavour for the "real" Croatian experience on the way.

It is a nice hotel and I would recommend it. The room was fine - a good size, clean and comfortable. The TV menu listed BBC in the choices but they didn't have it, although we didn't mind really as we weren't there to watch telly.

Breakfast was a little disappointing. There was plenty of choice - and very eclectic it was too - rice, pasta, tinned peaches, grilled courgettes appeared among the usual suspects of bread, ham and cheese. The problem at breakfast was the room and the staff. the room is large and mostly empty - very little decoration and no atmosphere whatsoever - quite unwelcoming. The staff - who were polite and courteous, if a little taciturn, were totally preoccupied with cutlery and clearing tables and would have been better off concentrating on the buffet. They were primed to swoop down and take your spoon away just as you finished your cereal whilst the juice, milk and pancackes (thank goodness for them or I would have starved!) had all run out!

Based on breakfast, we decided not to eat at the hotel. However, we did order some "cheese and grapes" from Room Service. What arrived was a plate of cheese with broken crackers, walnuts and pretzel sticks - but no grapes, which was a shame.

The best thing about this hotel is the Wellness Centre - a spa complex which includes a good sized pool with jacuzzi area, a very well equipped (but mostly unsupervised and rather untidy) gym, sauna and steam room (out of order). They also do all sorts of spa beauty massage therapy things - we didn't indulge.

A leaflet in reception about Split lists this hotel as the crème de la crème of hotels in Split - I think that's going a bit too far but it was perfectly adequate and the leisure facilities were excellent. There's even a casino if that's your thing.

As long as you take the 5 star rating with a pinch of salt - you won't be disappointed.

Room Tip: Stay room only and get breakfast in town.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glyntrepid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atrium Hotel

Property: Atrium Hotel
Address: Domovin.Rata 49A, Split 21000, Croatia
Location: Croatia > Dalmatia > Split-Dalmatia County > Split
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Split
#8 Spa Hotel in Split
#16 Luxury Hotel in Split
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Atrium Hotel 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Atrium Hotel Split

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