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“Ideally located”

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Hotel Vestibul Palace
Ranked #17 of 56 Hotels in Split
Certificate of Excellence
Reviewed August 25, 2013

I enjoyed this hotel stay. Not your typical hotel, I stayed in another building (not with main hotel lobby, as they occupy two separate properties) and had a two story unit (stairs a little steep in unit for someone with knee/hip issues), but for those with no walking issues it's fine and the room was modern and roomy. The staff was very welcoming and pointed me in the right direction for things to do in Split. Breakfast was complimentary and they had a great assortment for the buffet, they even had soy milk (all bases covered). Since this hotel is in the Palace area it's easy to navigate. I recommend seeing the fruit and veggie market as well as the fish market, both nearby as well as a free tour of the palace.

  • Stayed: August 2013, traveled solo
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Thank Plattman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vestibul_Management, Director of Sales at Hotel Vestibul Palace, responded to this reviewResponded September 2, 2013

Dear Mr. Plattman,

Thank You for these kind words and such a nice review.
Yes, hotel Vestibul Palace consists of two buildings, hotel Vestibul Palace main building (7 rooms) and Villa Dobric, annex building (4 rooms), the fact which makes it such an unique property. It is pleasure to see You had a pleasant stay at Villa Dobric, at two story room - Superior Double room, and such a good breakfast, since we serve it at both of the buildings.
Also I wish to thank You for kind words about staff members.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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185 - 191 of 432 reviews

Reviewed August 24, 2013

It is a boutique hotel perfect for a night and see the city. Good value for money. Great service and very good breakfast. The room we got was in the duplex and the stairs are quite steep Otherwise, the room is perfect.

  • Stayed: August 2013, traveled as a couple
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Thank cordecio c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vestibul_Management, Director of Sales at Hotel Vestibul Palace, responded to this reviewResponded September 2, 2013

Dear Guest,

Thank You for compliments and sharing Your opinion at TripAdvisor.
The room You had is Superior Double Room at Villa Dobric - hotel's annex building, and it is nice to see You had a great service and excellent breakfast at Villa.
Thank You for Your time.

Kind regards,
Boris Dusa

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Reviewed August 22, 2013

There are 2 buildings in this hotel, one looks like a boutique hotel whilst the other is much more like a dormitory/hostel a few blocks away. We of course got a room at the later. If you are allocated in the so called "villa" (aka dormitory and there were only 4 rooms in the building) I would highly suggest you go elsewhere as there are plenty in the city centre that are much better and would feel more like a hotel.

Service is lacking in the villa, reception's English seemed limited. Clearly this was not the case in the main building. Staff departs the building around 7-8-pm in the evenings and you are left to open and lock the main doors coming in and out of the "villa" yourselves. How can this be rated as a small luxury hotel? Small yes, luxury absolutely NO. If there were no staff in the building, service can be a challenge and I was in fact a little concerned over the safety... in case other guests forgets to lock up properly.

The finishing of our room... from electric sockets, bedding to bathroom were poorly done. There seem to be a lot of short cuts. There is little to say except that it is far from luxury.

Staff would highly suggest you go to the main building for breakfast since variety was much wider... there you will see the real hotel which reinforces that the villa should really be rated at another level. Location, set up, staff are much better, a world apart from the villa.

Luckily we were only there for one night and was just happy to leave after our short stay.

Room Tip: When booking this hotel, ask them to confirm you are in the main building and if you are allocated t...
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  • Stayed: August 2013, traveled with friends
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5  Thank 2013babs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vestibul_Management, Director of Sales at Hotel Vestibul Palace, responded to this reviewResponded September 2, 2013

Dear Guest,

Thank You for for compliments and sharing your opinion about inconveniences you've encountered at our Villa Dobric - hotel Vestibul Palace annex building (distanced 200 meters from the main hotel building).
Hotel Vestibul Palace main building is a building with original Roman walls from the 3rd century whilst Villa Dobric, the annex building, distanced 200 meters from the main building of the hotel is a 18th century renovated house, both building listed as a member of the Small Luxury Hotels Of The World.
In the hotel main building full buffet breakfast is served at Restaurant Diocles, whilst at Villa is continental, and all of our Guests have a privilege to choose which breakfast they prefer more. The room rates are quite different in the main building and annex building, and I am sorry You have found Villa Dobric more like a dormitory, especially because we have 17 fluent English speaking employees, and no comparison with dormitory is realistic.
After seeing Your review I have called the electrician and checked personally to overview the property, and to see if there is anything poorly done (as mentioned in Your review) and found no deficiency, and especially no short cut as these things we find very serious.

I am terribly sorry You did not say anything to us in order to give us a chance to help You.

Thank you for your time and effort to write a review.

Kind regards,
Boris Dusa

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Reviewed August 17, 2013 via mobile

Very smart small and luxury hotel In Split old center. Yust behind the historical Vestibul. Rooms are greate and spaceful, very clean. Staff is polite and friendly. The best small hotel In Split for sure.

  • Stayed: August 2013
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Thank milan_jukic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2013

Vestibul was highly recommended so we did not bother looking around and booked here. We did not get the rooms in the main hotel which was very clear at the time of booking. The building where our room was located is called Villa Dobric and in my opinion they should be ranked as two separate properties, even if the management is the same.

At first we were given a tiny room on the 1st floor in Villa Dobric. After we asked for availability of a better room, they offered us a complimentary upgrade for the following nights which we took. The second room was on the 2nd floor and was like a duplex. It was slightly bigger but not a very comfortable room to stay in.

For the price we paid, and the high recommendations we got from our friends, we were expecting a much more comfortable room. The service no doubt is good (besides the reception at the main hotel). They not only came to pick us up in the parking, but also took my luggage and returned my rental car (with some issues tough). The breakfast was decent, service at breakfast was super.

The concierge (pretty much the reception at the main hotel) at times provided wrong information about prices and was always promoting making reservations through the hotel at 4-5 times higher cost. Also during check out they had charged me for the complimentary upgrade (which they were very kind to offer for our special occasion) and also charged for car parking on the days we didn't have a car. They were resolved politely of-course but it took 30 minutes.

Not sure about the rooms at the main hotel building, but for the price i would pick another accommodation in the old town. Besides the room, there is pretty much no value addition, and the old town is so small that any hotel within would be good in terms of location.

Room Tip: Definitely don't stay in Villa Docric. Its very average and ordinary for the price you pay.
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  • Stayed: July 2013, traveled as a couple
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1  Thank sgolyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2013

I cannot offer comparisons to other hotels but this is a perfectly located charming hotel that is spotless and inviting. I would recommend a suite or junior suite if you are staying for any length of time as the superior double is quite small. The breakfasts are very complete and beautifully presented. The hotel merges the historic and modern making for an elevated experience. You can walk to everything from here. Be sure to have someone from the staff meet you on the street as it can be difficult to find.

Room Tip: Ask about the room size
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  • Stayed: August 2013, traveled as a couple
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Thank seetheworld2525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013

My friend and I were doing a week long trip on the Croatian coast and at the last minute we decided to spend the night in Split. Rick Steve's guidebook recommended this hotel and it exceeded our expectations! It is truly a gem hidden among the web of streets in Split. The location was perfect and close to everything. The staff was incredibly warm and knowledgable, and gave very good restaurant recommendations. The interiors of the hotel were magnificent and definitely the BEST hotel we stayed in for the entire trip. The hotel had a very modern style but was accented with original stone from the old city walls. The cost of the hotel was also amazing. I would come back to Split just to stay at this hotel. One minor note, the hotel is a bit difficult to find, so it is better to meet one of the staff on the strip of restaurants and let him show you the way to the hotel.

Room Tip: There are only 7 rooms! You cannot go wrong.
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  • Stayed: July 2013, traveled with friends
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1  Thank worldtraveler4242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vestibul_Management, Director of Sales at Hotel Vestibul Palace, responded to this reviewResponded September 2, 2013

Dear Guests,

Thank you very much for taking the time to review Hotel Vestibul Palace.
It is nice to hear Your stay at hotel Vestibul Palace has exceeded Your expectations after being recommended by one of the best global guidebooks "Rick Steve's".
It is a pleasure to see You had a fantastic stay here in the center of Diocletian's Palace and next time You arrive call us and staff member will meet You, help You with luggage and show You way to the hotel - to the Imperial Chambers!

Thank You and kind regards,
Boris Dusa

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Additional Information about Hotel Vestibul Palace

Address: Iza Vestibula 4a, Split 21000, Croatia
Location: Croatia > Dalmatia > Split-Dalmatia County > Split
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#3 Family Hotel in Split
#5 Romantic Hotel in Split
#6 Business Hotel in Split
#13 Luxury Hotel in Split
Price Range: $106 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Vestibul Palace 4*
Number of rooms: 11
Official Description (provided by the hotel):
Small luxury boutique hotel in the heart of 1700 year old Diocletian's palace. 11 Unique rooms will give you a one of a kind experience of sleeping in the emperor's chambers! City Center, City Hotel, Luxury Hotel, Boutique Hotel, Luxury Boutique Hotel. ... more   less 
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Also Known As:
Vestibul Palace Hotel
Vestibul Palace Split

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