We ate here on two evenings when we stayed in Split. The first evening was fantastic, 5 star. However on the second evening the same was not true of our server or the value.
When the bill arrived I went through it as I always do. Going through it I saw we were being charged 7KUNA (about €1) for ketchup. So I raised this with our server. I told him that I did not think it was good to charge for ketchup. The rudeness and argument ensued: "you go to McDonalds you pay for ketchup, why not in a small restaurant you not pay". If what he had said had been fact a good argument but McDonalds don't charge for Ketchup. Even the sauces like sweet and sour that they do charge for are only 2Kuna (About €0.30) not 7.
Anyway it is not the cost that got me, it was his attitude. After he had finished reading me the small restaurant riot act, all I got was "Goodbye, goodbye" repeated again and again until I left!!
Small bit of advice for anyone receiving a complaint: deal with them well!! If he had just said "sorry this is our policy but I will raise it with the manager at the end of the night", I would be recommending the place. After being treated rudely, when my mum and dad go to Split next week I will advise them to steer clear. One person can ruin a reputation so quickly and this server has ruined this restaurant's reputation for me.
WE SHOULD ONLY HAVE GONE ONE NIGHT!!!