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“The Gem of Split”

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Palace Judita Heritage Hotel
Ranked #2 of 57 Hotels in Split
Certificate of Excellence
McKinney, Texas
Level Contributor
94 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“The Gem of Split”
5 of 5 bubbles Reviewed June 29, 2014

This hotel is located adjacent to Diocletian's Palace on a square with several restaurants from which to choose. Rooms are modern and well-appointed. Breakfast buffet is small, but hotel is small and anything larger would be impractical; they also offered to cook what we wanted. Best thing about the hotel, besides its location and modern conveniences, is the staff! As stated by others, the staff here is top notch, bending over backwards to optimize our visit in Split. There is no parking at the hotel, so you are directed on where to park- about 5 minutes away- and the bellman picks you and the luggage up with a golf cart. Checkin and checkout went very smoothly; I cannot say enough good things about the staff- they really made our stay outstanding!

Room Tip: Book as early as possible! This hotel does not have many rooms and fills up quickly!
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bob-and-Mila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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593 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Boston, Massachusetts
Level Contributor
59 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed June 26, 2014

I have to say, my husband out did himself when he picked this place. It's thanks to all you Trip Advisor reviewers! I loved this place! From Andre, who is the most divine guest services person to our beautiful room! They provided us with a bottle of wine for a warm welcome, the room was very large (we had the corner room), the bed was super comfy, the pillows perfect, the place was super clean, the bathroom was lux, I can go on and on. I felt like a Croatian Princess!! The room was very quite considering all the action right outside. This is a quality built hotel. On top of all that, you cant ask for a better location. Right in the heart of the old city. We rented a car which was parked in a special parking area designated to Palace Judita Hotel. So we had no problems with getting around with and without the car. Parking can be a nightmare in Split. Next time we visit Croatia, I plan to stay for a month!!

Room Tip: Spend the extra $ to get the corner room with two windows overlooking the old city. After all, you...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank 8umble8ee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlanta
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed June 24, 2014

As repeat European travelers, Palace Judita is the standard by which we will be judging our future accomodations. This hotel, its management, personnel, and level of service are extraordinary. While the location, cleanliness, decor, room size, functionality, comfort and food are all of the highest quality, it is the level of service and (presumably) training of personnel which place this hotel in a class by itself. For examples: After a day of air and ground travel, we were not immediately required to que up at registration and display our legal, financial and reservation documents - we were shown to our room to relax, unpack, and enjoy a complimentary, chilled bottle of local wine, and register AFTER getting comfortable. The room windows facing the main square and its nightlife are state-of-the-art, triple paned, soundproof. When leaving on a day trip to Plitvice National Park, we were given a picnic lunch and beverages to take along. After asking the location of the ferry office (tickets available only on the day of travel), a staff member asked for our preferred departure time, insisted on picking up the tickets very early the next morning, and after check-out, transporting our luggage ONTO the ferry. Every facet of our stay received a comparable measure of attention to detail. I highly recommend this hotel to fellow travelers, and any student of hotel management wishing to learn how to provide a first rate hospitality experience.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank rglaw890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed June 21, 2014

My boyfriend and I stayed at the Judita Palace for one night. We read such great things about the hotel on TripAdvisor so we were really excited about our stay. I'm happy to say that the hotel didn't disappoint!

The hotel had given us instructions to call them once we landed at the airport and were on our way. I shared the info with the taxi driver and he was able to sort things out with the hotel very quickly. A staff member met us at the Riva and drove us to the hotel in a little golf cart. This was extremely helpful since we had a ton of luggage and we probably would have gotten lost trying to find our way around. The drive was just about 5 minutes.

Once we reached the front desk, we were greeted by an extremely nice and friendly man who checked us in quickly. He mentioned that we would be staying in the Roko and Cicibela room and escorted us to the room. He then took the time to go over all the features of the room as well as the hotel amenities and services.

Though the room was a bit small, it was absolutely charming and decorated so nicely. It was exactly what it looked like on the hotel website. The room consisted of many amenities such as a flat screen TV, hot water kettle, coffee and tea, and heated towel racks. There was no view but we knew that upon booking. My only complaint about the room was the shower. The shower was enclosed by a small glass wall on one side so the area around the shower got wet pretty easily.

The hotel rate included breakfast, which consisted of a nice spread of bread, cold cuts, cereal, yogurt, and fruit. You could also order omelets. Service was excellent and we enjoyed eating in the little courtyard area next to the dining room.

Upon checkout, a member of the staff was more than happy to drive us to the ferry terminal since we had so much luggage. This again saved us a lot of time and energy.

Overall, we absolutely loved our stay and the location cannot be beat. The hotel is centrally located within Old Town and everything was within walking distance. The staff was phenomenal and just extremely helpful. Also, if you like to people watch, you should definitely sit at the cafe outside of the hotel as the hotel is located in the main square in Split.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LC411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Braintree, Massachusetts
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed June 19, 2014

Palace Judita was the best hotel we stayed at in our 2 weeks in Croatia. On the outside, you'll barely know that its there, but once you're inside, it feels like you've been transported into beautiful and calm oasis. The service is truly exceptional and the facilities are top rate as well.

We opened our bedroom window and looked directly out over bustling square in Split, but you close the window and it was extremely quiet.

Breakfast was also included, and was a delight.

This was wonderful place to stay on our trip to Croatia and we enjoyed it immensely.

Room Tip: Splurge for a room with an "Old Town View" its worth the extra money and is just as quiet...
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dbe_88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hastings on Hudson, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 18, 2014

All you read about the charm and location are true! The hotel reeks physical charm which is matched by customer service beyond reproach. Our room, 2, overlooking the square, was quiet, spacious and so clean,.
Prior to our stay the hotel helped us with ferry reservations from Ancona, Italy. After our stay they met us at the Hvar ferry and transported us to the proper bus to Dubrovnik. (Note this was days AFTER we checked out!!).
The incredible staff had not only researched our best route from Hvar to Dubrovnick, the next leg of our trip, they purchased the tickets for us without cash up front! And then they made sure we made the short transfer time between the ferry and bus.
Arriving on the 7:00AM ferry, we were promptly picked up and driven in the infamous golf cart to hotel. With no room ready yet we were offered an excellent breakfast. Try the veggie omelet,
The staff becomes like family very quickly.
During our stay I tried to hook up a digi camera to a display but lacked the proper cable to make it work. One of the staff brought in a similar cable the next day for me to try!!! Effort like that was the norm here.
A very well run hotel staffed with a team of people all geared to a higher level of customer satisfaction.
Of course Split is a waterfront town and this hotel is on a square off the waterfront. When we figured out our way around we realized the waterfront was only a short stroll away.

Room Tip: Room overlooking the square offers fun view of the action
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, OR
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed June 18, 2014

This is the place to stay if visiting Split, which is a must if visiting Croatia. I much preferred Split to Dubrovnik. Back to the hotel though! Palace Judita is certainly a beautiful hotel. You will be within walking distance of everything you need. The staff that worked there not only came to find us when we got lost driving, they recommended a fantastic dinner, recommended the must see walk through the tunnels, and actually drove in front of us to direct us down to the ferry and into the correct line for the island we were going to. They also have parking available, but you must let them know in advance.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RachelRPortland_OR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palace Judita Heritage Hotel

Property: Palace Judita Heritage Hotel
Address: Narodni Trg 4, Split 21000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Split-Dalmatia County > Split
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites
Hotel Style:
Ranked #2 of 57 Hotels in Split
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palace Judita Heritage Hotel 4*
Number of rooms: 8
Official Description (provided by the hotel):
Palace Judita Heritage Hotel, a hotel for lovers of culture, is located in the renaissance palace on the main square of Split, next to Diocletian's Palace. It offers luxurious rooms and free parking nearby. These elegant rooms feature exposed stone walls, elegant furniture, parquet flooring, and luxurious bathrooms including bathrobes and slippers. All rooms are air-conditioned and free Wi-Fi is available in the entire hotel. ... more   less 
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