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Hotel Luxe
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Savings alert! 10% below average rates

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Reviews (733)
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All reviewsglass walldiocletian's palacegreat view of the harborgreat locationsmall gymsauna and jacuzziold townfunky hotelwellness centreshort walkferry porttwo nightshighly recommend this hotelthe busmodern decorcomfortable bedsnice breakfast
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69 - 74 of 733 reviews
Reviewed May 17, 2017 via mobile

The hotel is in a great location with modern decor, the breakfast is pretty good and starts at 6:30am until 11 which was nice. I would definitely recommend this hotel. It's right across from the old port next to a pharmacy and a little mini mart.

Stayed: May 2017
Thank Erin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2017

For the first night we had an upgraded room on a high floor with a terrace and a nice rooftop view. On the second day we had to move into a less expensive room because we had only reserved for one night, and needed to shower and rest to get a late train, so we paid for the extra night. This second room had a small high window with no view. There was also a curtain to pull if you wanted to have privacy in the bathroom, which had a glass window as one of its walls). Unfortunately, this curtain was not wide enough to cover the entire “glass” bathroom wall. This bathroom/glass wall arrangement brings all sorts of other thoughts to mind about the clientele the hotels serves, but I would rather not get too graphic here. Actually at breakfast there were a lot of grey heads like us.
Some may find the hotel décor to be “mod” and “glamorous,” but we found it to be garish and tacky—not relaxing. See photo below of one of the lamps. To be fair, we are “older” travelers and stay away from pink, purple, grey, silver and artificial flower arrangements as a decorating palette.
But looking beyond the décor, the front desk and restaurant staff were friendly and went out of their way to make one comfortable. Our room & bathroom were fairly clean; the bed a bit soft for my liking. The breakfast coffee was tasteless and the eggs in the buffet server were cold and greasy.
The Luxe does have a good location if you want to be near the bus station, the train station and the main Ferry docks. On our arrival day we walked/rolled our suitcases from the train station to the hotel (about a 20 minute walk with luggage, a bit of an uphill climb). The old town focal points are also an easy walking distance. The place seems a bit pricey for what it is, and I don’t recommend this hotel for families or stays longer than two nights; unless this kind of décor appeals to you.

Stayed: May 2017
2  Thank RonnieSEUnitedStates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxeSplit, Guest Relations Manager at Hotel Luxe, responded to this reviewResponded May 24, 2017

Dear RonnieSEUnitedStates,

Thank you very much for taking the time to review our hotel. We appreciate your opinion.

For the first night you had a Superior double room, a higher and more expensive room category. Considering your initial reservation was only for one night, the room we had for the second night was the last one available and it was a lower less expensive room category.
We are sorry you didn’t like the design of the bathrooms inside our rooms. All of the windows of the bathrooms are curtained; if the curtain didn’t cover the whole window we do apologize for inconvenience. If you would have addressed this issue we would have solved it in no time.

Also, we are sorry to hear you didn't like our decor. Decoration is simply a matter of individual taste and most of our guests choose to stay with us because of unique design. We're receiving so many positive comments on our decor from other guests, all generations. Some of them even say it takes them back to better and younger times, so I guess it is only a matter of individual taste.

Most important for us is that my colleagues where helpful to you and made you feel comfortable. Thank you for bringing up our excellent location. We are, indeed, located close to the old town, bus station, train station and the main Ferry docks.
Here in Luxe we are most attentive and committed to offer the best of service experience with great hotel products as all other reviews show.

Warmest regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2017 via mobile

We have just returned from a five day break in Split Croatia. This hotel was superb in every way. Great location close to airport shuttle bus, station. Rival promenade and the old town. The staff were very attentive and most friendly. The breakfast buffet was delicious with so much choice. You could have coffee or drinks in the bar at night if you wished to. There was a wellness centre which we didn't have time to use but it looked good. It was my husbands birthday on the Friday and when we got back to the room they had given him a complimentary bottle of wine which was lovely. We also had complimentary fruit too. Just loved this boutique style hotel. The rooms were well equipped and very clean. Than you Hotel Luxe for a lovely stay

Stayed: May 2017, traveled as a couple
Thank 140AngelaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxeSplit, Guest Relations Manager at Hotel Luxe, responded to this reviewResponded June 1, 2017

Dear 140AngelaL,

What an amazing review ! Thank you very much. I can say that you are describing the hotel in an "Alice in Wonderlands" way. It is lovely to read such a glowing review, which I shall share with my team.

The team is very dedicated to making each and every guest stay as memorable as possible and we work incredibly hard to ensure that each and everyone has fond memories of their time in Hotel Luxe.

I sincerely hope to have the opportunity to welcome you back to Hotel Luxe in the not too distant future.

Thank you for staying with us!

Warmest regards,

Josipa Parčina
guest relations

on behalf of Luxe team



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2017 via mobile

We stayed here as a family of four and hence took the apartment room which is slightly further into the Neighbourhood so we had to walk to the hotel for breakfast every morning(5 min walk).

Don't go by the facade of the building because the apartment was gorgeous inside(furnishing a little blingy).

The breakfast spread and quality was excellent especially the chocolate cake which was to die for! The servers were warm, friendly and very helpful.

It's located very close to the main bus station and the Diocletian palace so everything was just a short walk away.

Stayed: May 2017, traveled with family
1  Thank Diksha87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxeSplit, Guest Relations Manager at Hotel Luxe, responded to this reviewResponded May 15, 2017

Dear Diksha87,

Thank you very much for your kind review. I am delighted to read that you enjoyed your stay overall.

We pride ourselves on offering the finest services and appreciate that you have acknowledged that. We are overjoyed to read you have found our apartment with all it's amenities to be suitable for you.

We would be honored to welcome you back to the hotel again in the near future !

Kind regards,

Josipa Parčina
guest relations

on behalf of Luxe team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2017 via mobile

I rate this 4 and a half, not 5 only because the bed was a bit on the small size..
Apart from that everything else is a 5 rating..
Fresh clean modern hotel, staff are excellent, always willing to help.
Breakfast til 11, with a good choice.
Great location, with great sea views, a stones throw to the old town and promenade.
Would stay again

Stayed: May 2017, traveled with friends
1  Thank BigWanPro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuxeSplit, Guest Relations Manager at Hotel Luxe, responded to this reviewResponded May 15, 2017

Dear BigWanPro,

Thank you very much for sharing your impression about your stay in our hotel on Tripadvisor.

As a Traveler's Choice winner, we're always looking for ways to give our guests the best possible experience. We are glad to read that our hotel services, its dedicated stuff as well as its convenient location helped you to spend an enjoyable time in Split.

Thank you for staying with us and we hope to have the opportunity to welcome you back to Hotel Luxe in the not too distant future.

Kind regards,


Josipa Parčina
guest relations

on behalf of Luxe team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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