Reflecting back on a wonderful two-week-, six different hotels- vacation in this amazing country I would like to share our experience of this particular hotel, which was, well ... different and not in a good way.
The location is the key, right by the port and the old city, but good luck managing even to stop by the entrance to the hotel (and we have done that in the busiest streets of Rome, Madrid, Paris, London, etc). If you drive with any minimal appreciation to the rules - it is forbidden; if you still have to - enjoy the honking and the gestures of tourists' bus drivers. The hotel does have a parking pad a block down and a block away though. After climbing two staircases with two heavy suitcases and dragging them down a block we were still optimistic when we entered ... an ice-cream parlor style of the 80-s reception 'dock'. I had to step out and enter again just to make sure I got the right door.
An elegant but non-smiling red-head receptionist asked if we "expected to be helped with the luggage" and when I still hopefully shared the experience of truly rocky way from the parking lot, she authoritatively explained to me that "they only help with the luggage at 5-stars hotels in Europe". Lucky us, I wanted to say, we have been helped with our heavy load everywhere we went for years and years. But the cold gaze of the receptionist up and down my wrinkled outfit chilled me off, I said no more.
The room (full price, costly) was actually a cubicle of 8' x 10', filled with plastic furniture ice-cream shop style, decorated with long-fringed sparkly faux-leather lamp shades, and clad in extreme neon-blue and pre-teen-girl brightest purple stripy carpet and synthetic plush fabric. Eyes start to hurt if you do not close them. There was also a coquettish clear-glass wall between the room and its bathroom. The balcony with the view of the beautiful Adriatic and the picturesque red roofs of the old city would give us some relief, but it was miniscular 3' x 3', with only one (!) chair for a 'delux' room with a king-size bed. The intricate design of the opening two-ways balcony door evidently left many less experienced travellers puzzled, as it was broken and only opened half-fallen on the bed in that tiny room.
The breakfast was 'supervised' by another never smiling young lady who informed us that it is 'self-served'. None of our dirty plates was ever removed off the small ice-cream shop style table. Still quite fit in my forties, I found it challenging to sit on that plastic chair with a back playfully cut off right where you need some support for your spine.
Altogether, the only (and probably the most important) elegant feature about the whole property was its manager who finally agreed to set us free and cancel our second night at that ... well, different hotel.
- Official Description (provided by the hotel):
- It's hard to imagine that in the same place where a factory was built almost 100 years ago today stands Dalmatia's most exciting and fashionable boutique hotel. Within steps of the ancient city of Split you can now enjoy old world charm and state of the art luxury. Hotel Luxe features comfortable and modern rooms, a cozy wellness area, dining room and lobby bar with a view of the city life of Split. ... more less
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