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“Wonderful stay in a great boutique hotel in the old town of Split” 5 of 5 bubbles
Review of Palace Suites Heritage Hotel

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Palace Suites Heritage Hotel
Ranked #28 of 57 Hotels in Split
Ottawa, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Wonderful stay in a great boutique hotel in the old town of Split”
5 of 5 bubbles Reviewed November 11, 2012

We stayed one night in Palace Suites in Split and truly enjoyed it. The hotel is right in the centre of old town Split on Narodni Trg so you are right in the action.

The rooms were luxurious up to North American standards with a full King sized bed, fluffy duvet, in room safe, fridge, and beautiful and modern bathroom. There is also free wi-fi. There is no elevator since this is a heritage building that is over 600 years old, but even being on the 3rd floor, we did not find it difficult to maneuver with our luggage. The charm of the stone walls and historic building was more important and relevant.

The breakfast that was included was wonderful with fresh cheese, cold cuts, cereal, baked goods, fruit, yoghurt, etc., and even made to order omelets!

Our host, Nives, was fantastic! We learned she is also a Canadian and form the time we walked into the lobby to check in, we felt like part of the family. She was very helpful in finding us a place to eat dinner and recommended a great restaurant nearby. The next morning, she made omelets for breakfast that were the biggest and most delicious we have ever had! We met some family the next day and had some time while waiting for others, and she treated all of us to a glass of wine and took time to speak with us and tell us all about the hotel and it's history.

Overall, staying at the Palace Suites was a great experience and we will definitely stay there again when we visit Split.

Room Tip: There are no elevators, so ask for rooms on the ground floor if you have trouble with stairs. Luggag...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank crocantraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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191 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Montreal, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 6, 2012

Amazing hotel, extremely friendly and helpful staff. Owner is outstanding, going out of her way to make your stay wonderful. Clean, modern,great breakfast. Thank you to everyone at the hotel for making our visit to Split so memorable, we will be back!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank susanz110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed October 5, 2012

The location of Palace Suites hotel is ideal -- within the palace walls overlooking the main square, with the beautiful waterfront promenade and an array of fabulous shops, bars and cafes just steps away! The reception personnel were excellent and enthusiastic with tremendously helpful suggestions of where to go and how to get there, etc. The room was spacious, spotless, beautifully decorated and air conditioned, with luxurious towels and linens. Free wi-fi and a fresh continental breakfast were included in the price of the room. I would highly recommend this choice boutique hotel for a short or long-term stay in beautiful Split, Croatia!

Room Tip: Just email the hotel in advance and tell them your requirements. They are very helpful and eager to...
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  • Stayed September 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Reetz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 5, 2012

Palace Suites was by far the best hotel I have stayed in Europe!! It is right in Diocletian's Palace....I walked out of the door and was right in the middle of this beautiful architecture and history!! But...the bed....OMG...it was so comfortable...and truly king size which is almost impossible to find in Croatia. The linens were definitely top notch!! The suites are huge and I loved the mix of original rock walls with the exotic hardwood floors!! Also having the rain shower was great as opposed to the hand shower I had everywhere else.The staff was awesome....they helped me with selecting restaurants and places to visit. Breakfast was far more than I expected for continental...and I am a vegetarian..the staff went out of their way to accommodate my food tastes!! I will be back!! I definitely recommend this Hotel...you will have a great experience!!

Room Tip: The Luxury Suites are the best....a room with a view !!!
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  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank EmiliaItalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 5, 2012

A heaven for the senses, Palace Suites will immerse you into a world of luxury and elegance. Palace Suites is a unique hotel in Split, perfect for discerning guests, who appreciate first-class service and attention to detail. Located in the center of the old town of Split, it offers quick access to all the best shops and restaurants Split offers. Palace Suites is within walking distance from the Split's Sea Promenade "Riva". The staff was exceptionally kind and professional. The location, amenities, staff everything is a top notch. I will definitely be back.

  • Stayed October 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Patrick G F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 2, 2012

Beautiful boutique hotel! Nicely renovated with huge rooms, comfortable beds and a spacious seating area. Palace Suites is in a prime area and close to the ocean, shopping, restaurants and most amenities. The staff were knowledgeable of the area and very helpful in recommending and planning our activities. We will be back!

  • Stayed May 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Wayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 1, 2012

I am an avid traveler, and I can honestly say that the Palace Suites in Split is one of the best hotels I have ever stayed in. The location cannot be beat, because it is situated at the center of Diocletian's palace, which makes shopping, eating, and site seeing all right their! The staff was top notch, they were extremely helpful, and professional. Furthermore rooms were amazing as well; large, clean, and modern. I had a great experience at the Palace Suites in Split and I will definitely be recommending this place to my friends and family!!

  • Stayed July 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Yi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palace Suites Heritage Hotel

Property: Palace Suites Heritage Hotel
Address: Narodni Trg 13, Split 21000, Croatia
Location: Croatia > Dalmatia > Split-Dalmatia County > Split
Amenities:
Free Breakfast
Hotel Style:
Ranked #28 of 57 Hotels in Split
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palace Suites Heritage Hotel 4*
Number of rooms: 14
Official Description (provided by the hotel):
We have an elevator and therefore are wheelchair accessible. ... more   less 
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