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“If only the receptionist was a bit happier !” 4 of 5 bubbles
Review of Marmont Hotel Heritage

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Marmont Hotel Heritage
Ranked #8 of 56 Hotels in Split
Certificate of Excellence
York, United Kingdom
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“If only the receptionist was a bit happier !”
4 of 5 bubbles Reviewed September 29, 2013

This is probably the best location in the lovely town of Split. Just 100 m from the sea-front, in the old town, also about 100 m from Diocletian's Palace. The buffet breakfast is very good and attended by a very efficient lady. The room was very good although because the old town is tightly packed there was no view; I don't think there could be at any hotel in Split centre. The only criticism I could make is that one of the female receptionists was surly, with a very deep voice for a woman, which makes her sound even worse. None of the receptionists made any effort to look up from the computer screen (where they were probably playing Patience!) when we entered the hotel. Just to look up and say 'hello' would make a difference. Otherwise I would rater this hotel and would definitely stay there again/recommend it to friends. Cheer up girls!

Room Tip: Go for a luxury room as the others are at the back.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank carol_chintz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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353 reviews from our community

Traveler rating
    205
    112
    31
    5
    0
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41
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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  • Spanish first
  • Swedish first
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English first
Buffalo, New York
Level Contributor
178 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 bubbles Reviewed September 25, 2013 via mobile

The rooms were nice with a great rain shower when the water was hot. One with tepid water and one with hot water. The room was adequate, bed comfortable and clean. Breakfast was just ok. Nothing special. The front desk staff were disinterested in helping, never conveying messages and on the edge of being rude. The location can't be beat. Walk out of the hotel to cafés, waterfront and the palace.

Stayed September 2013
Helpful?
5 Thank LNM1108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
143 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed September 25, 2013

The hotel was fine in terms of room size, comfort of beds, closet/drawer space, bathroom, amenities, and location. Breakfast was adequate in each of their small sitting areas. There're is a covered terrace lounge for relaxing after a busy day in charming Split. There are also drink menus up there... If only there were servers who showed up to take an order or serve drinks. The reception staff is very unfriendly and cold. They also were poor in conveying messages to and from tour guides.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank skardm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed September 10, 2013

This boutique hotel is well located for easy touring around Split. It is very quiet, good room size with a clean well appointed bathroom. The breakfast included was complete with many choices. Highly recommended if location is a priority

  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Micjanmontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed August 27, 2013

This hotel boasts a five star rating, but I did not experience anything close to that level of service or atmosphere. Marmont's décor is described as minimalist. In my travels, I have learned that this is code for lacking amenities, specifically in this case: no dresser, no drawers, and one of my biggest pet peeves in newly designed hotels, no towel racks in the bathroom.

The rooms are small (270 square feet) and the doors require a good tug to close. Housekeeping must have forgotten about the tugging, because our door was ajar after they dropped off our laundry.

The view is mediocre – tiled rooftops are okay to look at, but they obscure the nicer view of the walled Old Town or the Adriatic (depending on your vantage point). Marmont does have a good location, at the edge of the Old Town and within a five minute walk of the harbor.

Breakfast is adequate: cold cuts, assorted breads an pastries, poured yogurt, fruits, hard boiled eggs and cereals. All food is pre-packaged grocery store quality (though European grocery store quality is higher than its US counterpart). The two hot items, scrambled eggs and hot dogs, are not worth eating.

There is no gym, The staff is okay, not overly attentive but not dismissive either. Housekeeping did a slight lower than average job cleaning the bathroom. But, in fairness, the counter top choice of green glass with a raised sink that splashes water everywhere, makes it a hard room to clean well.

My overall impression of Marmont isn't that it necessarily did anything wrong. It just didn't do anything overly right.

Room Tip: See if you can get an un-obscured view
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  • Stayed August 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank wendy f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taby, Sweden
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 22, 2013

Excellent location for visiting the first class restaurants in the neighbourhood (especially to the north). Everything worked in the hotel. Friendy and helpful staff. WiFi worked better in the lounge than in the room. The breakfast was lovely, rich, and healthy. The premises are modern and in good repair. Everything seems to work in Split and you can drink the tap water. Only tea bags in the room so we bought freeze dried coffee in the nearby Coop (Konsum). However, we had afternoon coffe in a nice Budapest type of café in the adjecent square. We had a wonerful week in Split in mid-May. We can really recommend Marmont Hotel.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed August 22, 2013

After 6 days of cycling it was a wonderful surprise to find this small boutique hotel on the edge of the Old Town of Split. We were able to store our bikes in an outside area with the help of the very friendly staff. The rooms are large, well appointed and extremely comfortable. The hotel is tucked away from the bustle of the shopping area and has a very relaxed feel about it. The staff could not do enough for you and were very attentive to all our needs.

Room Tip: There are not many rooms in this hotel but all are fantastic. It doesn't have a pool which in Au...
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  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank superstarAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marmont Hotel Heritage

Property: Marmont Hotel Heritage
Address: Zadarska 13, Split 21000, Croatia (Formerly Hotel Marmont)
Location: Croatia > Dalmatia > Split-Dalmatia County > Split
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#8 Luxury Hotel in Split
#9 Romantic Hotel in Split
#9 Business Hotel in Split
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marmont Hotel Heritage 4*
Number of rooms: 21
Official Description (provided by the hotel):
Marmont Hotel is located in the heart of the Old Town of Split, only one minute away from Diocletian's Palace, a UNESCO World Heritage Site. The elegant rooms all feature individually adjustable air conditioning, dark walnut furniture, oak wood floors, flat-screen cable TV, a large work space and a minibar. The spacious bathroom comes with a hairdryer. An exclusive restaurant Marsal is recently opened within Marmont hotel.Located in the city center, a blend of tradition and modern, a top quality and variety of dishes prepared by top chefs that will not leave you indifferent. The Marmont hotel has an open-air terrace overlooking the Old Town's rooftops. The staff is available 24 hours a day. Free Wi-Fi is available throughout the building. Laundry services as well ironing facilities are available. The train and bus stations and the port of Split, are only 500 meters away from Hotel Marmont. Bacvice Beach can be reached within a 10-minute walk. Kastela Airport is 22 km away. ... more   less 
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Also Known As:
Marmont Hotel Split

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