All personal belongings (3 bags in total) were stolen from the closed room. The key was at the reception. The hotel management declined all responsibility, refused to confirm the theft. When asked politely why they do not want to make a document confirming the theft (requested by insurance), the manager told that she would prefer to arrange everything between client and management and NOT to call the police. As police was involved, the manager does not want to help the clients. The only thing she did: she provided police with the video camera records showing 2 thiefs coming to the hall of the hotel with 3 bags.
Moreover: this so called "hotel" is not a reliable accomodation because it is a kind of brothel (read the Russian text, proposing "the rooms for few hours" and makе a conclusion about true caracter of this establishment. Here is a URL: http://hotelodessa-ukraine.com/hotel-short.htm (in Russian) with a garantie that you will not meet your wife there! The absence of windows an a large choice of erotic/porno channels make it even more convincing.
To conclude: if you are foreigner and you stay there, the management consider you a potential victim!More
- Free Wifi
- Free Parking